During a strike, the employer loses production unless it can hire replacement workers,
and even then, productivity may be reduced.
Training refers to any planned effort by a firm to facilitate the learning of job-related
knowledge, skills, or behavior by employees.
Cross-cultural training requires developing a greater awareness of one’s own culture,
too.
Employees who are parents always need child care and family leave.
Key jobs are uncommon and have unstable content, making them very difficult to
evaluate using pay surveys.
When a person evaluating performance is not familiar with the details of a job,
outcomes tend to be easier to evaluate than specific behaviors.
Human resources cannot be imitated.
The use of temporary workers might provide an organization with additional
administrative tasks and financial burdens.
Which of the following laws restricts an organization from asking indirect questions
that gather information about a person’s protected status?
A. The Civil Rights Act of 1991
B. The employee benefit laws
C. The equal employment opportunity laws
D. The Age Discrimination in Employment Act
E. The Fair Labor Standards Act of 1938
Which of the following is true about a transfer?
A. It typically involves a full-time temporary position at another organization.
B. A transfer fundamentally increases job responsibilities.
C. A transfer essentially increases compensation.
D. It occurs when an employee is given less responsibility and authority.
E. It is an assignment of an employee to a position in a different area of the company,
usually in a lateral move.
Charles is a successful senior employee at Groo Technology Inc. Because he has five
years of experience in the company and is well recognized for his contributions, the
company’s CEO asks Charles to utilize his vast experience to pass on knowledge to a
new employee who is a quick learner but not very skilled yet at carrying out his role. In
this scenario, the CEO wants Charles to be a _____.
A. protege
B. coach
C. mentor
D. tutor
E. guru
Which of the following statements is true of an apprenticeship?
A. An apprentice does not make any money.
B. An apprentice usually assists a certified tradesperson at the worksite.
C. An apprenticeship does not involve classroom training.
D. An apprenticeship is typically sponsored by an educational institution.
E. An apprenticeship is based on simulations and virtual reality.
In the context of planning a training program, even though it is time consuming, putting
together a _____ is worthwhile because it helps an organization clarify training
objectives, compare vendors, and measure results.
A. cohabitation agreement
B. letter of intent
C. certificate of occupancy
D. requirements specification document
E. request for proposal
When conducting a workplace search, employers can act fairly and minimize the
likelihood of a lawsuit by:
A. hushing the company’s search policies prior to the search.
B. searching employees’ workplace without their knowledge.
C. using non-company personnel to conduct the search.
D. conducting random searches with or without a probable cause.
E. justifying that the organization has work rules that provide for searches.
Elisa, a student of human resource management, believes that an organization that
follows the progressive discipline system would never have a consequence that is clear,
objective, and immediate because its objective is to prevent misbehavior and to correct,
rather than merely punish, misbehavior. However, Elisa’s professor, Stefan, argues that
such responses are also possible. Which of the following situations would most likely
strengthen Stefan’s argument?
A. If the situation is such that the misbehavior is dangerous and the organization
establishes a stricter discipline policy
B. If the procedure seems exasperatingly slow, especially when an employee’s misdeeds
hurt a team’s performance
C. If careful use of the procedure increases other employees’ belief that the organization
is fair
D. If careful use of the procedure reduces the likelihood that the problem employee will
sue the organization
E. If careful use of the procedure reduces the likelihood that the employee will win in
court
Which of the following is an advantage of providing benefits instead of cash
compensation?
A. It is simpler to pay compensation in benefits than in cash.
B. Benefits give greater control to employees over cash compensation.
C. All companies that provide benefits become eligible for tax breaks by state and
federal agencies.
D. Younger employees place more importance on benefits than cash compensation.
E. Employers can assemble creative benefits packages that give them a competitive
advantage.
Trevor, a researcher, believes that having higher labor costs than competitors is not
necessarily bad. His colleague, Nick, supports Trevor’s opinion by stating that
employees must be paid according to the market rate. Which of the following
strengthens their statements?
A. An organization may gain an advantage by paying above the market rate if it uses
this method to attract top talent and uses employees’ knowledge to be more innovative.
B. High pay will encourage an employee to work on holidays and produce higher
quality goods in order to balance the labor expense with high productivity.
C. Employees can be forced to work long hours because they are paid higher than the
market rate.
D. The work environment is friendly when employees are paid higher than the market
rate.
E. Organizations can guarantee employee satisfaction if they increase employees’
salaries above the market rate.
Name the rating error that leads employees to believe that no aspect of their
performance needs improvement.
A. Contrast error
B. Halo error
C. Horn error
D. Strictness error
E. Central tendency error
Which of the following is an advantage of group incentives?
A. They always use a broad range of performance measures.
B. They result in groups trying to outdo one another in satisfying customers and thus
create healthy competition.
C. They encourage employees to achieve their goals irrespective of the cooperation of
team members.
D. They reward the performance of all the employees at a facility.
E. They always result in cooperation among team members without any competition.
Employers’ support for immigration to the United States can be attributed to the fact
that:
A. there is lack of adequate technology in the country.
B. undocumented immigration is not taken seriously by the U.S. government.
C. qualified technical workers are scarce in the United States.
D. there is increased support from the government.
E. U.S. workers are not open to innovation.