Under the team awards type of group incentive, cost savings is excluded as a
performance measure.
In a “tell-and-sell” approach, managers tell the employees their ratings and then justify
those ratings.
The members of Generation X are characterized by their comfort with the latest
technology, and the need to be noticed, respected, and involved.
Organizations that are government contractors or subcontractors must file an Employer
Information Report (EEO-1) with the Equal Employment Opportunity Commission
(EEOC) every year.
Appraisal politics are most likely to occur when a performance appraisal is directly
linked to highly desirable rewards.
The Occupational Information Network relies on fixed job titles and narrow task
descriptions to describe the occupational requirements.
The American Federation of Labor and Congress of Industrial Organizations
(AFL-CIO) is by far the largest labor union in the U.S.
For human resource practices to be considered ethical, they must result in the greatest
good for the largest number of people.
Human resource management requires the ability to communicate through a variety of
channels.
Automated systems always ensure that all highly qualified candidates are included in
the selection process.
In a product market, different organizations have exclusive customer bases.
Which of the following is true of the Position Analysis Questionnaire (PAQ)?
A. It considers only the inputs of a work process, ignoring the outputs.
B. PAQ reports are very useful for writing job descriptions or redesigning jobs.
C. PAQ ratings cannot be used to compare dissimilar jobs.
D. The descriptions in the PAQ reports are very clear and specific.
E. The PAQ is meant to be completed only by job analysts trained in this method.
The use of independent contractors, on-call workers, temporary workers, and contract
company workers, collectively constitutes:
A. outsourcing.
B. alternative work arrangements.
C. consolidation.
D. high-performance work systems.
E. offshoring.
Identify the category of employees excluded by the National Labor Relations Board
(NLRB) from participating in organizing activities.
A. Employees in multiple facilities within a single employer
B. Employees covered by multiple employers
C. Employees with managerial duties
D. Employees who have been on strike for economic reasons for less than one year and
who have been replaced by other employees
E. Employees who have a community of interest in their wages, hours, and working
conditions
Which of the following is NOT a rule for drug testing?
A. Drug testing should be administered systematically to all applicants who have
applied for the same job.
B. Drug test reports should not be sent to applicants.
C. Drug testing should be conducted for employees working in jobs that involve safety
hazards.
D. Drug testing should not be conducted in an intrusive environment.
E. Drug-testing programs should allow for strict confidentiality of results.
Unity Inc. sells novelty products to a niche market. With support from the human
resources team, the customer services team handles the firm’s unique brand and reaches
out to specific audiences. To ensure that its product line remains strong, the company’s
CEO emphasizes team adherence to the ethics and policies of the organization. In this
scenario, which of the following methods of employee engagement is the CEO of Unity
Inc. encouraging?
A. Continuous learning
B. Opportunities for career progress
C. Recognition for accomplishments
D. Brand alignment
E. HR analytics
Allowing employees to take a full-time temporary position at another company is
known as a(n):
A. transfer.
B. expatriate assignment.
C. sabbatical.
D. externship.
E. lateral move.
Colin Bleuze, the new CEO of Silver Star, claims that work equals life for him. He
believes that when one learns to love his or her job, it will result in job satisfaction. He
provides employees with the best amenities the firm can afford, such as a sports center,
a health clinic, and other facilities. The results are clear: reduced absenteeism, increased
productivity, and an interactive social culture. Which of the following is most likely to
cause conflict and dissatisfaction in the work that the employees engage in at Silver
Star?
A. The employees feel that such amenities are to be enjoyed outside of work.
B. The employees are given tasks that vary significantly from their job descriptions.
C. The employees demand fewer working hours or more pay.
D. Silver Star’s major competitor is changing its organizational structure.
KTPO Telecom wants to implement an on-the-job training program for its sales staff
who are unaware of the technical aspects of the firm’s products. The lack of technical
knowledge among its sales staff is harming the company’s prospects of securing
lucrative contracts. Although KTPO’s IT team is well versed in various technologies, it
is not well suited to handle a training program. However, the best IT trainers in the
industry cost more than what KTPO can afford to spend on the training program. This
scenario illustrates _____.
A. simulation
B. social support
C. situational constraints
D. psychological mindedness
E. experiential conflicts
Carol is a single mother who works full-time and attends to the needs of her two young
children. Carol has opted to work from home for a short period after one of her children
suffered a fractured arm while playing soccer. Even though she works from home she
often feels a lot of pressure in balancing her work and looking after her children. Which
of the following is being experienced by Carol?
A. Role ambiguity
B. Role carve-out
C. Role conflict
D. Role overload
E. Role underload
The _____ of an employment test is indicated by the extent to which the test scores
relate to actual job performance.
A. reliability
B. validity
C. generalizability
D. utility
E. dependability
Managers provide for _____, a combination of formal education, job experiences,
relationships, and assessment of personality and abilities to help employees prepare for
the future of their careers.
A. emotional development
B. training programs
C. employee development
D. counselling sessions
E. feedback
Juan takes a test in which the questions are of varying levels of difficulty. As the
questions become harder, his scores go down. In this context, which of the following
accurately shows the correlation factor between the difficulty levels of the questions
and Juan’s scores?
A. 0.5
B. 0.98
C. 0
D. -0.92
E. -0.24
Britt, a heavy equipment operator; Sara, an operating engineer; and Nick, a construction
mechanic, hail from different parts of the United States. Though they have different
occupations, they are all members of the same union. In the context of types of union,
Britt, Sara, and Nick most likely belong to a(n) _____ union.
A. international
B. industrial
C. stewards
D. checkoff
E. craft
Compare how the age of different employees influences various practices to be adopted
in the context of safety concerns at work.
Discuss how the differences among countries influence HR planning in organizations
that operate internationally.
Discuss the steps involved in the performance management process.
List the qualities associated with human resources that help an organization gain a
sustainable competitive advantage.
What is succession planning and what are its benefits? What are the three stages for an
effective program for developing high-potential employees?
Identify the criteria used for selecting employees for foreign assignments. Which of
them most strongly influence an employee’s completion of a foreign assignment?
What are sick leave programs? What are the pros and cons of allowing employees to
accumulate sick leave year after year?
Discuss the different approaches to diversity training.
Identify the reasons behind the trend toward expansion into global markets.