The role of an HR generalist is essentially limited to recruitment and selection.
A reliable measurement generates consistent results.
Training dollars per employee is a business indicator of the success of an HR
department’s training programs.
As in the case of merit pay, performance bonuses for rewarding individual performance
are rolled into an employee’s base pay.
While rating attributes of individuals, measurement of attributes is rarely linked to the
organization’s strategy.
High-performance work systems have been essential in making organizations strong
enough to weather the storm of a recession and remain profitable when the economy
begins to expand after the recession.
Most organizations are looking for educational achievements to find employees who
can handle a variety of responsibilities, interact with customers, and think creatively.
The legislative branch of the U.S. government is responsible for enforcing the laws
passed by Congress.
Sarah’s employer provides her with an insurance plan that requires her to obtain
approval before being admitted to the hospital for surgical procedures. Which type of
health care plan is her company using?
A. Managed care
B. Health maintenance organization
C. Preferred provider organization
D. Flexible spending account
E. Consumer-driven health plan
Kathleen is a member of the human resource (HR) department at Jade Corp. She had set
a goal to enhance the firm’s strategy. She worked to attain it by understanding the
current resources and by attracting new resources according to requirements. However,
her strategic ideas did not lead to effective results. Which of the following, if true,
would imply the reason for Kathleen’s failure in attaining her goal?
A. Kathleen did not set precisely the same job roles at Jade as other organizations.
B. Kathleen did not make an attempt to understand Jade’s business, its industry, and its
competitors.
C. Kathleen emphasized the use of broadly defined jobs.
D. Kathleen evaluated performance of an employee without being familiar with the
details of the job.
E. Kathleen developed a strategy to make profits without depleting the firm’s resources,
including employees and natural resources.
Which of the following is an advantage of a two-tier wage system?
A. It helps move jobs out of the country.
B. It helps eliminate jobs without any legal hassles.
C. It helps reduce labor costs without cutting employees’ existing salaries.
D. It helps provide more pay to new employees.
E. It provides better standards for benchmarking.
Matwork Solutions Inc. is a nationwide logistics company that helps in the
transportation of food and other essential products across states. Which of the following
would be a benefit to the company if it plans on applying industrial engineering to
existing jobs?
A. Industrial engineering will increase the complexity of the work.
B. Industrial engineering will eliminate the need for specialization in the job.
C. Industrial engineering will make jobs less specialized and less repetitive.
D. Industrial engineering will provide measurable and practical benefits.
E. Industrial engineering will represent the best way to make jobs more meaningful.
Which of the following aspects of recruitment is most likely to affect the nature of the
positions that are vacant?
A. Recruitment sources
B. Personnel policies
C. Recruiter traits
D. Recruiter behavior
E. Applicant characteristics
If peer review does not lead to a compromise, a neutral party from outside the
organization hears the case and tries to resolve the conflict and attempts to reach a
compromise. This process is called:
A. mediation.
B. carve-out.
C. open-door policy.
D. fair representation.
E. attrition.
Name the agency that is responsible for conducting research to determine the criteria
for specific operations or occupations and for training employers to comply with the
Occupational Safety and Health Act (OSH Act).
A. The Department of Health
B. The Department of Commerce
C. The Department of Trade
D. The Department of Labor
E. The Department of Development
According to Employee Retirement Income Security Act (ERISA), employees whose
contributions are vested meet the requirements to receive a pension at retirement age.
Which of the following is a characteristic of delayering?
A. It increases an organizations’ flexibility.
B. It increases the opportunities for promoting employees.
C. It sets pay according to the employees’ level of knowledge.
D. It encourages a climate of learning.
E. It decreases the flexibility of managers in making assignments.
Which of the following best defines decision support systems?
A. It refers to computer software systems that allow managers to see how outcomes
vary when assumptions or data are altered.
B. It is a network of remote servers used to store reusable data.
C. It is a network of systems that incorporates decision rules used by people who are
considered to have expertise in a certain area.
D. It refers to the set of topics on which a human resource information system collects
and maintains information.
E. It refers to online training and development materials that employees can access at
their own convenience from anywhere around the world.