When employees are unclear about work methods, scheduling, and performance criteria
because others hold different ideas about these, they are likely to suffer from role
ambiguity.
The general-duty clause states that it is each employer’s duty to furnish a place of
employment free from recognized hazards.
Retention bonuses are one-time incentives paid to top managers, engineers,
top-performing salespeople, and information technology specialists in exchange for
remaining with the company.
High-performance organizations do not need selection methods that identify more than
technical skills.
Tuition reimbursement programs offered by certain organizations cover the tuition and
other education related expenses of their workers’ children.
In larger organizations that have stock ownership plans, the employees may not see a
strong link between their actions and the company’s stock price.
If an individual’s behavior in the workplace creates an environment in which it is
difficult for someone of a particular sex to work, it cannot be regarded as sexual
harassment.
The training technique most widely used in the workplace is behavior modeling.
Under incentive pay, piecework rates are most suited for routine, standardized jobs with
output that is easy to measure.
Paying a salary does not necessarily mean that a job is exempt from overtime pay.
Equal employment opportunity laws affect the kinds of information an organization
may gather on application forms and in interviews.
Job satisfaction of employees remains unaffected from organizational changes such as
mergers.
The second step in human resource planning is performance evaluation.
When implementing an HR strategy, the organization must hold some individual
accountable for achieving the goals.
Which of the following statements best defines an international organization?
A. An organization that builds facilities in a number of different countries in an effort to
minimize distribution costs.
B. An organization that builds facilities in a number of different countries in an effort to
minimize production costs.
C. An organization that sets up one or a few facilities in one or a few foreign countries.
D. An organization that exports goods to more than a few countries.
E. An organization that exports goods to a number of different countries.
A multi-national organization uses a gainsharing program in which employees receive a
bonus if the ratio of labor costs to the sales value of production is below a set standard.
This incentive plan is referred to as the:
A. group bonus.
B. merit pay plan.
C. Scanlon plan.
D. piecework rate.
E. team award.
_____ is the process through which managers ensure that employees’ activities and
outputs contribute to the organization’s goals.
A. Quality analysis
B. Administrative planning
C. Project management
D. Strategic planning
E. Performance management
Clair, a manager, decides to conduct a random search to make sure her employees are
following the ethics and principles of the company. Prior to this, she states that a search
is about to occur and requests employees to comply. Which of the following measures
for protecting employees’ privacy is illustrated in this scenario?
A. Requesting consent before gathering information
B. Treating employees consistently
C. Conducting searches discreetly
D. Ensuring that information is relevant
E. Sharing information with only those who need it
Linda, who is pregnant, works for an organization with more than 100 employees. She
lives 20 miles away from work. By federal law, she is entitled to _____ of unpaid leave
after her child is born.
A. 12 days
B. 56 days
C. 12 weeks
D. 30 weeks
E. 11 months
In the context of forecasting the demand for labor, using trend analysis, inventory
levels, changes in technology, and actions of competitors are examples of _____.
A. leading indicators
B. performance indicators
C. coincident pointers
D. transitional matrices
E. functional pointers
Which of the following laws permits states to pass right-to-work laws?
A. The Taft-Hartley Act
B. The Sarbanes-Oxley Act
C. The Landrum-Griffin
D. The Hatch Act
E. The Maguire Act
Costabin Inc., a company in the recycling business, has revamped its management and
business criteria. It has also added new objectives that would require recruitment of
new and skilled labor. The responsibility of identifying the numbers and the kinds of
employees lies with the HR department of the firm. This responsibility of the HR
department is known as _____.
A. supply chain management
B. performance management
C. human resource planning
D. utilization analysis
E. performance planning
Holly refuses her employer’s request to falsify the contents of a report to the Equal
Employment Opportunity Commission (EEOC). The employer subsequently discharges
Holly for “not following orders.” Identify the exception to the employment-at-will
doctrine that Holly is likely to choose when she files a wrongful discharge suit.
A. Equal employment
B. Public policy
C. Implied contract
D. Reverse discrimination
E. Affirmative action
Which of the following activities involves the expatriate receiving information and
recognizing changes while abroad?
A. Validation
B. Equalization
C. Communication
D. Resolution
E. Rationalization
In _____, a participant takes the part of a manager or employee in a situation involving
the skills to be assessed.
A. personality tests
B. group discussions
C. interview sessions
D. role plays
E. leaderless group discussions
Solar Energy Inc. is a company that produces solar panels for domestic use. It has 800
permanent employees working in different departments. Suppose the company gets
involved in a case of intentional employee discrimination, what will be the maximum
punitive damage that it will have to pay under the Civil Rights Act of 1991?
A. $50,000
B. $100,000
C. $200,000
D. $250,000
E. $300,000
In the context of human resource planning, the primary goal of forecasting is to:
A. predict labor shortages or surpluses in specific areas of an organization.
B. determine labor supply.
C. set goals for hiring employees.
D. focus attention on a problem and provide a basis for measuring an organization’s
success.
E. eliminate large numbers of personnel with the goal of enhancing an organization’s
competitiveness.
Marshall, a 33-year old unemployed software engineer, applied for a job at Bluetel Inc.,
a Florida-based software company. In his resume, he gave his former project manager
as a reference. But he was rejected soon after the HR specialist at Bluetel called his
former manager and learned that Marshall was accused of racial discrimination against
another employee. Sensing this to be the reason for his rejection at Bluetel, Marshall
can sue his former manager on charges of _____.
A. misappropriation
B. fraud
C. misrepresentation
D. defamation
E. negligence
In the context of methods for measuring performance, alternation ranking is a variation
of _____ ranking.
A. simple
B. distributed
C. paired
D. attribute
E. scalar