_____ refers to the intentional practice of changing jobs frequently.
A. Job hopping
B. Moonlighting
C. Job enlargement
D. Job enrichment
E. Freelancing
Which of the following training methods represents a real-life situation with trainees
making decisions resulting in outcomes that mirror what would happen on the job?
A. Apprenticeship
B. Cross-training
C. Action learning
D. Internship
E. Simulation
In the context of stock options, _____ is called exercising the option.
A. purchasing stock
B. selling stock
C. retaining stock
D. distributing stock
E. liquidating stock
Ray, an employee at Finesse Granites, is a union member. Management and union
representatives work together to improve workplace safety as part of their agreement.
However, three months later, Ray suffers a minor injury and attributes the accident to
unsafe working conditions. He files a lawsuit against the company for negligence. In
the context of contract enforcement, what mistake might Ray have most likely
committed?
A. He did not follow the union’s grievance procedure.
B. He forgot to speak to his supervisor before taking the issue to court.
C. He organized a strike to fight for union’s rights.
D. He tried to resolve the problem informally.
E. He applied for arbitration.
Which of the following is a characteristic of current day high-performance work
systems?
A. Mismatches in technical system and social system
B. Employee empowerment in decision making
C. Increase in individual assignments
D. Centralized decision making
E. Reduced reliance on knowledge workers
Sergio, a Spanish national, is an employee at a U.S. company. He works at the
company’s branch in Spain. This would imply that Sergio is a:
A. host-country national.
B. parent-country national.
C. first-country national.
D. third-country national.
E. guest-country national.
Review of resumes is most valid when the content of the resumes is evaluated in:
A. terms of the elements of a job description.
B. comparison with other applicants’ qualifications.
C. terms of the incumbent’s competencies.
D. terms of the industrial benchmarks.
E. comparison with other employees in an organization.
Sean is employed as a supervisor at MaxCharge Industries. He gets fired from his job
because he refused to discharge harmful chemicals from MaxCharge into a nearby river.
Which of the following is the exception to the employment-at-will doctrine that Sean is
likely to choose when he files a wrongful discharge suit?
A. Affirmative action
B. Reverse discrimination
C. Implied contract
D. Information seizure
E. Public policy
Tom Fender has worked for a small chemical manufacturing company for the past 10
years. Of late, he and the other workers have developed minor respiratory problems.
They confronted management demanding proper ventilation at the factory because
inhaling chemical fumes continuously could prove fatal. When management did not
respond to their demands, they threatened to sue the company under the _____.
A. Occupational Safety and Health Act
B. Equal Pay Act of 1963
C. Title VII of the Civil Rights Act of 1964
D. Americans with Disabilities Act
E. Age Discrimination in Employment Act
According to the Americans with Disabilities Act (ADA), employers are required to
take care not to discriminate against workers over age 40 in providing pay or benefits.
Identify the correct statement regarding companies that are ethical and successful.
A. They are solely concerned about the benefits of the company while making business
decisions.
B. The owners most often assume responsibility for the actions of the company rather
than the employees.
C. They are less concerned about the interests of the people involved in the business.
D. Their main aim is to maximize profits in all their transactions.
E. They have a sense of purpose and vision that the employees value and use in their
day-to-day work.
Serena is concerned about an unacceptable level of job dissatisfaction among a number
of work teams in her organization. She has determined that the primary cause of the
dissatisfaction is the uncertainty that exists among employees regarding what is
expected of them. Based on this limited information, the most appropriate intervention
would be:
A. factor comparison.
B. role analysis technique.
C. job rotation.
D. role carve-out.
E. progressive discipline.
During which phase does an employee returning from a foreign assignment experience
culture shock in reverse?
A. Expatriation
B. Cross-cultural preparation
C. Repatriation
D. Honeymoon
E. Validation
Jack has to decide between two jobs that provide equal pay. He decides to compare the
healthcare benefits provided by both jobs to arrive at a decision. He wants to choose the
job that offers him a flexible spending account over the job that offers him managed
care. Which of the following, if true, strengthens his decision?
A. With managed care, the insurer makes decisions about health care, which helps
avoid unnecessary procedures.
B. Money in flexible spending accounts is not taxed, so employees get more take-home
pay.
C. In flexible spending accounts, employees will get back the money they do not spend.
D. Flexible spending account is not helpful if employees have unpredictable health care
expenses.
E. To avoid taxation of the money in a flexible spending account, the money must meet
IRS requirements.
Under which of the following circumstances is appraisal politics most likely to occur?
A. When top executives forbid distorted ratings
B. When the goals of rating are compatible with one another
C. When performance appraisal results are directly linked to developmental programs
D. When senior employees tell newcomers stories about distorted ratings
E. When performance appraisal is not directly linked to highly desirable rewards
Which of the following is a drawback of a minimum wage in terms of social policy?
A. It assumes people will take differences in pay into account when they choose a
career.
B. It is one and a half times the employee’s usual hourly rate.
C. It applies only to the hours worked beyond 40 in one week.
D. It places the employer at an economic disadvantage relative to employers that pay
the living wage.
E. It tends to be lower than the earnings required for a full time worker to rise above the
poverty level.
Which of the following forms of group building gives teams or work groups an actual
problem, have them work on solving it and commit to an action plan, and holds them
accountable for carrying out the plan?
A. Virtual reality
B. Self-directed learning
C. Action learning
D. Business games
E. Simulations
Work teams often assume many activities traditionally reserved for managers, such as:
A. hiring new employees.
B. determining company policies.
C. coordinating work with customers.
D. conducting training programs.
E. determining employee salaries.
James was recently made the manager of his department at Patches Inc., and he has to
evaluate his subordinates’ behavior in the next two weeks. He is unsure if he should use
the behaviorally anchored rating scale (BARS) or the behavioral observation scale
(BOS) to assess their behavior. Which of the following characteristics of the two would
help James decide the scale that would be most appropriate for him to use?
A. A BARS asks the manager to rate the frequency with which the employee has
exhibited the behavior during the rating period.
B. A BOS discards many items in creating the rating scale.
C. A BOS uses many instances to specify the behaviors necessary for effective
performance.
D. A BARS is represented by ease of use and maintains objectivity efficiently.
E. A BARS requires a large amount of information as compared to BOS.
Jarvis, a manager at Carmile Inc., is rigid with his employees and does not allow them
to voice their opinions or criticisms about their superiors. On the other hand, Michelle,
another manager at the same firm, encourages her subordinates to communicate with
her openly. Which of the following statements argues in favor of Michelle’s practice
over that of Jarvis’s practice?
A. It enables her to keep a tab on the grapevine communication in the company.
B. It engages the employees to express constructive criticisms and opinions.
C. It reduces the possibility of any whistle blowers in the company.
D. It enhances the chances of more employees being promoted.
E. It curbs the privacy and confidential requirements of an employee.