Incentive pay is specifically designed to energize, direct, or control employees’ behavior
and is influential because the amount paid is linked to certain predefined behaviors or
outcomes.
Human resource management is increasingly becoming a purely administrative
function.
In employment law, reasonable accommodation refers to employees’ obligation to
adjust and make complete compromises to engage in all aspects of their jobs while
disregarding their personal beliefs and practices that conflict with an organization’s
policies.
Predictive validation is less time consuming and the easiest to administer.
In a self-assessment, an organization’s responsibility is to identify opportunities and
areas that need improvement.
Organizations use pay surveys to benchmark compensation.
Reliability answers the important question if one is measuring something that matters.
Jane and Martha work at Anden Inc. Jane claims that forming a union can help enhance
workers’ bargaining power with management. Martha, however, argues that it is quite
challenging to form a union. Which of the following statements strengthens Martha’s
argument?
A. Unionized employees have low negotiating power with the management.
B. A union needs to convince a majority of workers to have a common goal.
C. Union workers generally have lower productivity than nonunion workers.
D. A union’s goals must always contradict the employer’s goals.
E. A union must only include members with highly conceptual skills who can easily
deal with conflict resolution.
Information from observers should be used as a supplement to information from
incumbents. Identify the statement that is most likely to support this argument.
A. Incumbents are a logical source of information; however, they may not be able to
provide precise information.
B. Incumbents provide accurate estimates of the importance of job duties, whereas
supervisors provide accurate information about the time spent on safety-related risk
factors.
C. Incumbents provide accurate information, but they may have an incentive to
exaggerate what they do to appear more valuable to the organization.
D. Depending on external job analysts to supplement incumbents’ information could be
risky due to the relative inexperience of the analysts involved.
E. Information provided by observers who look for a match between what incumbents
are doing and what they are supposed to do may be unreliable.
Select the method that promotes safety by determining which specific element of a job
led to a past accident.
A. Reasonable accommodation
B. Affirmation action
C. Technic of operations review
D. Job hazard analysis technique
E. Utilization analysis
Anthony, an HR manager at Synergy Inc., wishes to design jobs that meet mental
capabilities and limitations. This task most likely involves ______.
A. allowing employees to opt for a compact workweek schedule
B. controlling autonomy and stressing error-free work
C. increasing the amount of reporting requirements and documentation
D. training employees to multitask and self-manage teams
E. reducing the information-processing requirements of a job
Which of the following is a way in which the HR department meets the needs of
strategic planners?
A. They provide them qualified staffing.
B. They aid in performance management.
C. They introduce rewards systems.
D. They provide training and development.
E. They enforce labor law regulations.
Which of the following responsibilities is specifically associated with the HR function
of support for strategy?
A. Temporary labor recruitment and record keeping
B. Human resource planning and forecasting
C. Wage and salary administration
D. Development of employee handbooks and company publications
E. Development of an HR information system
An automobile manufacturing firm hires employees with different backgrounds and
varying years of experience. The new employees and the experienced employees
struggle to cope with each other as they share different views about the bonus system
and the work activities. The new employees feel left out of critical decision-making
processes; whereas the experienced employees feel they are undertrained. Which of the
following conditions, if true, would strengthen the formation of a high-performance
work system?
A. The experienced employees should be encouraged to focus on the work rather than
being involved in the selection process.
B. The management should allow new employees to participate in changes made to
work systems, equipment, and layout.
C. The ongoing training for experienced employees should be minimized.
D. The employees’ rewards and compensation should be distinct and independent of the
company’s financial performance.
E. The work design of the firm should be such that it discourages flexibility.
_____ increases an employee’s ability to move into jobs that may not yet exist.
A. Development
B. Qualification
C. Physical appearance
D. Personal background
E. Ethnic culture
Ryan was working as an engineer at a paint manufacturing company. A chemical spill at
the factory caused an accident that left him permanently disabled. Which of the
following programs is specifically designed to help employees like Ryan?
A. Unqualified retirement plan
B. Vested-benefit plan
C. Social Security
D. Defined-benefit plan
E. Work-sharing plan
When employees initiate a turnover, when the organization would prefer to keep them,
it is called _____ turnover.
A. dysfunctional
B. involuntary
C. retentive
D. external
E. voluntary
Amelia takes online practice tests as part of her preparation for a competitive
examination. If the tests are known to be highly reliable, which of the following would
most accurately be the correlation coefficient of her test results over a seven-day
period?
A. 0.5
B. 0.43
C. 0
D. 0.99
E. 0.72
Los Amigo Inc., a clothing manufacturer, believes that employees must be paid above
the average market rate. The company aims to provide good customer service and to
increase its sales. In this case, which of the following is most likely the reaction of
employees working at Los Amigo?
A. The employees will be motivated to work hard.
B. The employees will put less effort at work.
C. The employees will find their jobs less challenging.
D. The employees will find a way to increase their outcomes by stealing.
E. The employees will resign from their current jobs.
Which of the following is true about cognitive ability tests?
A. They are especially valid for jobs requiring adaptability.
B. They are relatively expensive compared to the other tests.
C. They measure strength, endurance, psychomotor abilities, and other physical
abilities.
D. They are free from legal complications.
E. They are especially valid for simple jobs.
Which of the following statements is true of a bona fide occupational qualification?
A. It is considered illegal by a court.
B. It is a necessary qualification for a job.
C. It is strictly prohibited by organizations.
D. It is a preferred qualification for the job.
E. It is used to deem disparate treatment illegal.
Payne Corp. wants to assess the performance of its employees. It uses a questionnaire
that has a high fit with strategy, high validity, high reliability, moderate acceptability,
and very high specificity. Which of the following approaches to employee performance
is being focused on by this questionnaire?
A. Results
B. Quality
C. Behavioral
D. Comparative
E. Attribute
A standard feature of a modern HRIS (Human Resource Information Systems) is the
use of _____, which store data in separate files that can be linked by common elements.
A. graph databases
B. hypermedia databases
C. relational databases
D. unstructured databases
E. parallel databases
Which of the following terms refers to a substitute arrangement of union membership in
which members receive discounts on insurance and credit cards rather than
representation in collective bargaining?
A. Card check provision
B. Corporate union membership
C. Indirect union provision
D. Associate union membership
E. Relational union membership
_____ formally lay out the steps an employee may take to appeal an employer’s
decision to terminate that employee.
A. Leading indicators
B. Trend analyses
C. Transitional matrices
D. Due-process policies
E. Employment-at-will contracts
Marika is a senior journalist at a news agency. She goes on a temporary leave for six
months and travels around different parts of South Asia during her leave. She records
her travel experiences in a book and shares it with her colleagues upon her return.
During her leave, she was also being paid by the organization. This is an example of
a(n) _____.
A. transfer
B. expatriate assignment
C. sabbatical
D. externship
E. downward move
Instruck Inc. is a real estate firm based in Colorado. The company ensures that
employees’ pay is dependent on what they are capable of doing. The company also
supports efforts to empower its employees by encouraging them to be independent and
making decisions in various areas. This, in turn, ensures job enrichment. Based on this
information, identify the pay structure being exemplified in this scenario.
A. Straight piecework plan
B. Skill-based pay systems
C. Merit pay system
D. Differential piece rates
E. Standard hour plan