Under the workers’ compensation laws, employees are eligible to receive their regular
paycheck in the event of a disability.
Managers and economists traditionally have seen human resource management as a
source of value to their organizations.
Tax laws generally make benefits unfavorable to employees.
When forming Citigroup, Citicorp combined its banking business with Traveler’s
Group’s insurance business. This is an example of a merger.
The Occupational Safety and Health Administration (OSHA’s) role in ergonomics in
occupational settings is restricted to setting guidelines and inspecting instances of
violation.
A craft union’s bargaining power depends greatly on the control it can exercise over the
supply of its workers.
Pay grades allow precise matching of pay for individual jobs to market rates and an
organization’s job structure.
_____ results when situations such as the nature of the job, supervisors and co-workers,
pay levels, or the employee’s own disposition cause the employee to become unhappy
with the job.
A. Fundamental attribution error
B. Due diligence
C. Social loafing
D. Job withdrawal
E. Cognitive dissonance
If people believe their rights are being violated, they have the right to a fair and
impartial hearing. This reflects the basic human right to:
A. lifetime employment.
B. privacy.
C. due process.
D. free consent.
E. freedom of conscience.
Identify the limitation of cognitive ability tests.
A. Lack of validity of the tests for complex jobs
B. Lack of reliable and commercially available tests
C. Legal issues related to administering the tests
D. Lack of validity of the tests for those jobs that require adaptability
E. Relatively high cost of the tests
Which of the following work settings is most likely to benefit from team training?
A. A technical support call center
B. A stock brokerage firm
C. A military brigade
D. A research laboratory
E. A group of school teachers
Openze Technology, a firm that manufactures mobile phones, has a three-week training
program for all of its new recruits. During the training program, the new employees are
constantly encouraged to express their thoughts and ideas. Good ideas are rewarded
immediately by the trainers, thereby encouraging active participation. This scenario
exemplifies _____.
A. situational constraints
B. employee orientation
C. benchmarking
D. social support
E. experiential programs
Which of the following statements is true of an apprenticeship?
A. An apprenticeship does not include any classroom training methods.
B. An apprentice can earn an income while learning a trade.
C. An apprenticeship does not offer hands-on learning and practice.
D. An apprenticeship cannot be sponsored by groups outside the firm.
E. An apprenticeship is mostly used for teaching management and interpersonal skills.
Thompson Design, a popular furniture manufacturer, provides employee support
through various workshops on interior design techniques. It also offers three-month
courses on various aspects of decorating a home, from suitable paint for a media room
to contemporary outdoor furnishings. This adds to employees’ existing knowledge and
skill sets, helping create customer satisfaction. In this scenario, which of the following
approaches to employee development is Thompson Design taking?
A. Assessment
B. Formal education
C. Job experiences
D. Interpersonal relationships
E. Counseling
Which of the following strategies can be legally adopted by organizations looking to
restructure the workforce to minimize the expense of benefits?
A. Using more independent contractors rather than hiring additional employees
B. Limiting the coverage on life insurance based upon an employee’s age
C. Using more full-time rather than part-time employees
D. Recruiting new employees instead of demanding overtime from existing employees
E. Substituting HMO and PPO plans with traditional health insurance plans
According to the FLSA, which of the following individuals is most likely a nonexempt
employee?
A. The CEO
B. A senior administrative employee
C. An hourly paid employee
D. An HR manager
E. The director of marketing
Laura, HR manager at a tech company, is responsible for administering the company
benefits program. The employee benefits package will undergo several significant
changes at the start of the new year. Which of the following would be an effective
strategy to share the changes with employees?
A. Issue a revised employee handbook.
B. Mention the changes to a few employees and hope they spread the word.
C. Say little about the changes.
D. Ask the CEO to say a few words about the changes at the company holiday party.
E. Set up Q&A sessions with each department to discuss the changes.
Identify the correct statement regarding reasonable accommodation.
A. Reasonable accommodation is the same as reverse discrimination.
B. Reasonable accommodation exclusively compensates for poor educational
background that hampers the progress of employees.
C. Reasonable accommodation is typically provided in situations involving individuals
with disabilities or different religious needs.
D. Reasonable accommodation is provided on a homogeneous basis without the
provisions being tailored to the individual needs of employees.
E. Reasonable accommodation is provided by an organization even if the requisite
changes create undue hardship on the organization.
Berzen Inc. hires John as a supervisor in the company. They have an implied
understanding that both the employer and the employee have the right to end their
relationship at any time they desire. In the context of personnel policies, the relationship
between the company and John is based on the _____.
A. promote-from-within policy
B. lead-the-market strategy
C. employment-at-will policy
D. nepotistic agreement
E. benevolent agreement
Under the Americans with Disabilities Act, which of the following employers is most
likely to face legal challenges?
A. An employer who switches to a risk-based policy after hiring a disabled employee
B. An employer who sets guidelines for using waivers
C. An employer who discriminates against workers over age 40 in providing pay or
benefits
D. An employer who has risk-based insurance and then hires an employee with a
disability
E. An employer who does not have risk-based insurance
Spark Inc., a manufacturing company, hires employees belonging to the age group of 14
to 25. However, the company ensures that employees belonging to the age group of 14
to 18 are employed in nonhazardous environment and for limited time periods. In this
scenario, which of the following laws is complied by the company?
A. Laws governing equal employment opportunity
B. Fair Labor Standards Act (FLSA) of minimum wage
C. Fair Labor Standards Act (FLSA) of overtime
D. Laws governing prevailing wages
E. Fair Labor Standards Act (FLSA) of child labor
Melissa Jetton, a manufacturing supervisor, is popular with her employees and other
colleagues. She is sociable, gregarious, and easy to talk to. However, she is not very
organized or achievement-oriented. In this context, which of the “Big Five” personality
traits does she demonstrate?
A. Conscientiousness
B. Extroversion
C. Aggression
D. Depression
E. Inquisitiveness