A disadvantage of behaviorally anchored rating scales (BARS) is that it can bias a
manager’s memory.
Research suggests that employees in the lower tier of the pay structure in a two-tier
wage system are less satisfied than the top-tier employees.
The pay offered by an organization is not limited by its presence in a product market.
HR activities are exclusively carried out by an HR specialist in small organizations.
The paired-comparison method involves comparing each employee with each other
employee to establish rankings.
The costs associated with profit sharing increase substantially when the organization
experiences financial difficulties.
Job extension refers to empowering workers by adding more decision-making authority
to their jobs.
An experiential program is an example of a presentation method.
Research suggests that realistic job previews have a strong and consistent effect on
employee turnover.
Enforcement of the National Labor Relations Act rests with the Federal Mediation and
Conciliation Service.
Traditional performance management differs from total quality management (TQM) in
that it assesses both individual performance and the system within which the individual
works.
Cultural differences are a disadvantage to global organizations.
Attending classes is a faster and more efficient method of learning new skills as
compared to electronic performance support systems (EPSSs).
The balance sheet approach for determining expatriate compensation adjusts the
manager’s compensation so that it gives the manager the same standard of living as in
the home country plus extra pay for the inconvenience of locating overseas.
How does 360-degree feedback help organizations?
A. Managers can identify subordinates who provide negative feedback.
B. Delivering ratings to a manager provides a simple way for the manager to act on the
feedback.
C. Performance improves and behavior changes as a result of participation.
D. It demands very little time, so the raters can focus on other tasks.
E. Managers can easily interpret the results themselves and take necessary action.
Which of the following employees is likely to be the most motivated to take on an
overseas assignment?
A. Sayed, who may have medical conditions to deal with if he travels overseas
B. Tina, who has a very realistic understanding of what working and living abroad
require
C. Ria, whose spouse doesn’t want to shift to a new culture and learn a new language
D. Elizabeth, who is ethnocentric and has stereotypical views about other cultures
E. Rick, who requires extensive training to acquire the basic skills required for the
assignment
Jonathan is a part of the HR department in an advertising firm. During a performance
review, Jonathan realized he does not know the details of the job performed by a certain
group of employees. However, he proceeds with the review and evaluates their
performance. Which of the following is most likely to have occurred after the
performance review?
A. The outcome was easier to evaluate than the specific behaviors of the employees.
B. The outcome was difficult to evaluate because Jonathan did not have the employees’
job details.
C. The performance review was deemed redundant because Jonathan did not know the
details of the employees’ jobs.
D. Jonathan did not have enough data to complete the performance review because he
did not have the employees’ job details.
E. Jonathan was unable to evaluate the specific behaviors of the employees.
Natalie, a manager at a construction company, contends that applying industrial
engineering is the simplest way to structure work and maximize efficiency. Which of
the following statements supports Natalie’s argument?
A. Applying industrial engineering reduces the complexity of work.
B. Applying industrial engineering makes jobs more dynamic.
C. Organizations cannot combine industrial engineering with other approaches to job
design.
D. Applying industrial engineering makes training people extremely difficult and time
consuming.
E. Applying industrial engineering to a job increases its complexity.
An international car manufacturing company wants to hire new employees for its new
assembly unit. As part of the selection process, the applicants are required to assemble a
mini model of one of the company’s products. They are judged on their speed, ability to
follow a set of instructions, and coordination skills. What type of validity is being
established in this scenario?
A. Content validity
B. Predictive validity
C. Diagnostic validity
D. Concurrent validity
E. Construct validity
By keeping employees’ personal records confidential, an employer respects their right
of:
A. autonomy.
B. freedom of conscience.
C. equal opportunity.
D. freedom of speech.
E. privacy.
Which of the following is a condition that contributes to high performance?
A. Teams perform work only if employees are interested in a project.
B. Work design gives employees the opportunity to utilize a variety of skills.
C. Ongoing training is not emphasized, but it is implemented when necessary.
D. Managers understand how their jobs contribute to a finished product or service.
E. Employees’ rewards and compensation relate to their own performance.
The human resource management (HRM) function during downsizing is to terminate
the workers who:
A. are performing multiple organizational roles.
B. are less valuable in their performance.
C. are a part of the external labor force.
D. are older than the other employees.
E. are being paid the highest salaries.
Hal Brown, a manager at Time-It Watches Inc., believes that the formation of a union in
a company can help workers hold their employers accountable for the way they treat
them. In the context of different types of goals that have an effect on labor unions,
Brown is referring to _____ goals.
A. management
B. union
C. industrial
D. societal
E. economical
In a high-performance work system, task design makes jobs _____.
A. narrow in scope
B. high in task significance but low in autonomy
C. highly specialized
D. efficient while encouraging high quality
E. simple and repetitive
Scorla Automobiles is a manufacturing company based in Nevada. The employees of
Scorla are paid the lowest amount under federal or state law, which is stated as an
amount of pay per hour. Which of the following laws is the organization abiding by in
this scenario?
A. Laws governing equal employment opportunity
B. Fair Labor Standards Act (FLSA) of minimum wage
C. Fair Labor Standards Act (FLSA) of overtime
D. Laws governing prevailing wages
E. Product market laws
Which of the following statements is true about standard hour plans?
A. They encourage employees to focus exclusively on customer service.
B. They succeed only for employees who are not motivated by money.
C. They encourage employees to focus mainly on quality.
D. In terms of their pros and cons, they are very different from piecework plans.
E. They encourage employees to work as fast as they can.
Which of the following best defines job withdrawal?
A. It is the loss of jobs within an organization due to adverse economic forces.
B. It is a set of behaviors with which employees try to avoid the work situation
physically, mentally, or emotionally.
C. It is the retracting of a job offer following the results of a pre-employment physical
examination.
D. It is a psychological state employees experience upon a job dismissal or retirement.
E. It is the retraction of an employment offer following failure to join on an agreed date.
Paul is a manager at Firefly Corp., and he uses a rating approach to evaluate his
employees. He considers one employee at a time and circles a number or a word to
signify the degree to which that employee demonstrates a particular trait in the scale.
Which of the following approaches is Paul using to assess his employees?
A. Mixed-standard scale
B. Critical-incident approach
C. Graphic rating scale
D. Behavioral observation scale
E. Behaviorally anchored rating scale
Donna Hernandez has applied for the position of data systems operator in one of the
federal governmental agencies. As part of the selection process, she takes a civil
services examination that measures her existing knowledge and skills. This scenario
exemplifies a(n) _____.
A. psychometric test
B. critical thinking test
C. judgment test
D. aptitude test
E. achievement test
Emma, a manager at Synergy Inc., conducted an interview with Sean for a job as
regional sales manager. During the course of the interview she conducted a test to
assess the Sean’s integrity by asking him about his attitude toward robbery and his own
experiences with robbery, if any. Which of the following tests was conducted by
Emma?
A. Exit test
B. Paper-and-pencil honesty test
C. Cognitive ability test
D. Work sample test
E. In-basket test