The equity of executive pay has a limited effect on other employees.
The most widespread methods for eliminating labor shortages are reducing work hours
and endorsing early-retirement programs.
Putting together a request for proposal for a training program is a quick process.
A large gap exists between the social system and the technical system in
high-performance work systems.
Achievement tests are only used to measure how well a person can acquire skills and
abilities.
The Fair Credit Reporting Act requires that employers obtain a candidate’s consent
before downloading his or her resume from an online job site.
When job structure conflicts with market data, organizations should base their pay only
on market forces because this approach does not have any practical drawbacks.
Jack has opted for a different work schedule in which he works 40 hours over four days
a week, instead of working eight hours a day for five days a week. Jack’s schedule can
be termed a compressed workweek.
Successful gainsharing plans include employee stock ownership plans.
Employers in the United States are legally required to provide 30 days of paid vacation
to both new and existing employees every year.
Which of the following statements is true of employee empowerment?
A. Proper training must be provided only to supervisors so that they can exert their
wider authority.
B. Managers should ensure that employees are not linked to resources outside the
organization, such as customers.
C. Employee empowerment shifts the recruiting focus away from cognitive and
interpersonal skills toward general technical skills.
D. Employee empowerment prevents holding employees accountable for the products
and services they developed.
E. Jobs must be designed to give employees the necessary latitude for making a variety
of decisions.
Phonyton Inc. decides to implement a specialized training program for 200 employees
on using a new software application to handle their daily tasks. Philip, the training
administrator, decides to hire an external consultant to conduct the training program.
However, Larry, the sales manager, believes that hiring an external consultant will add
to the mounting costs incurred on implementing the new software. He believes that
employees should learn the application using the support documents provided with the
software. Which of the following arguments should Philip use to persuade Larry that
the decision to hire an external consultant is the best option?
A. Hiring external consultants is cheaper than buying user manuals for all employees.
B. An external consultant is more likely to understand how the application’s
functionality ties in with the company’s internal processes.
C. User acceptance of a software application is possible only when users are trained to
use the application.
D. User manuals provided with software applications contain jargon and can be
understood only by employees of the IT department.
E. The money spent in implementing the software application will be wasted if the
employees do not receive proper training on how to use the application.
According to the Myers-Briggs Type Indicator, which of the following is true of
individuals who are Introverted, Sensing, Thinking, and Judging (known as ISTJs)?
A. They appear to be too task-oriented.
B. They tend to take a lot of time to make decisions.
C. They are perceived as friendly and outgoing.
D. They respond well to unexpected opportunities.
E. They are mostly unorganized and impractical.
How can individuals acting as references for job applicants minimize the risk of being
sued for defamation or misrepresentation?
A. By giving as much information as possible
B. By exclusively giving out positive information about a candidate
C. By only giving information about observable, job-related behaviors
D. By giving only broad opinions
E. By excluding employment dates and the employee’s final salary
Identify the correct statement regarding audiovisual training.
A. It is the best method to establish teams or work groups.
B. It is an example of a hands-on method of training.
C. It can be carried out only in a classroom.
D. It does not allow users to have any control over the presentation.
E. It is not affected by an individual trainer’s goals and skills.
Which of the following refers to the nation other than the one in which the
organization’s headquarters is located, where the organization operates a facility?
A. Host country
B. Parent country
C. First country
D. Third country
E. Guest country
Identify the step that can be taken by an organization to enhance manufacturing jobs for
its employees.
A. Divide tasks among employees in greater detail.
B. Carry out time-and-motion studies to identify the best way to perform a job.
C. Make the tasks repetitive and simple to avoid errors.
D. Give employees more authority to manage the production process.
E. Establish a centralized decision-making process.
In the context of HRM functions, the activities of training and development include:
A. making decisions whether an organization will emphasize enabling employees to
perform their current jobs, preparing them for future jobs, or both.
B. keeping track of how well employees are performing relative to objectives such as
job descriptions and goals for a particular position.
C. attempting to identify applicants with the necessary knowledge, skills, abilities, and
other characteristics that will help the organization achieve its goals.
D. preparing and distributing employee handbooks that detail company policies and, in
large organizations, company publications such as a monthly newsletter or a website on
the organization’s intranet.
E. establishing policies related to hiring, discipline, promotions, and benefits.
Schram Enterprises, a software company, conducts Inscape’s DiSC inventory
assessment to evaluate its employees. The assessment reveals that there are very few
employees who are diligent at work, calm and composed, even while working with tight
deadlines. Which of the following DiSC categories applies to the employees described
in the scenario?
A. Influence
B. Conscientiousness
C. Steadiness
D. Dominance
E. Intelligence
A(n) _____ is a career that frequently changes based on changes in a person’s interests,
abilities, and values and in the work environment.
A. prescribed career
B. stable career
C. flexible career
D. established career
E. protean career
Which of the following is covered by the National Labor Relations Act (NLRA)?
A. A worker employed as a supervisor
B. A person working for a parent
C. An independent contractor
D. A worker employed by an employer subject to the Railway Labor Act
E. A worker going out on strike to secure better working conditions
Which of the following statements is true of compensable factors?
A. They are generally statistically derived.
B. They are the characteristics of a job that a firm values and chooses to pay for.
C. They refer to the factors that are important for setting the two-tier wage system.
D. They describe all aspects of the jobs being evaluated.
E. They are used to ensure equity among employees.
Zahra is an employee at Colorz Inc. She loves gossiping about her colleagues during
office hours, which causes her to receive a reprimand by her supervisor. A few days
later, the same supervisor fires Gunther, another subordinate, from work for a similar
reason. The employees reporting to this supervisor are most likely to conclude the
supervisor demonstrates a lack of _____ in dealing with employees who gossip at work.
A. benchmarking
B. interactional justice
C. laissez faire
D. outcome fairness
E. arbitration
Which of the following tests is a legal means to test the integrity of job applicants and
generally involves asking applicants directly about their attitudes toward theft and their
own experiences with theft?
A. Polygraph test
B. Paper-and-pencil honesty test
C. Cognitive ability test
D. Personality inventory test
E. In-basket test
Which of the following is an advantage of using balanced scorecard?
A. It eliminates the need to communicate the details of the plan to the employees.
B. It eliminates managerial effort when providing incentives to employees.
C. It increases the pay for all employees in the organization regardless of their
performances.
D. It reduces employee stress because it does not focus on financial targets.
E. It helps employees understand the organization’s goals.
Organizations carry out human resource planning to:
A. reduce hiring of workers from colleges and universities.
B. increase hiring costs to match industry standards.
C. avoid taking risks.
D. gain an advantage over competitors.
E. replace technology with highly skilled workers.
The _____ is a self-assessment tool that helps employees identify their occupational
and job interests.
A. Myers-Briggs Type Indicator
B. Self-Directed Search
C. Leaderless group discussion
D. Occupational Outlook Handbook
E. Strong-Campbell Interest Inventory
The _____ of a type of measurement indicates how free that measurement is from
random error.
A. reliability
B. validity
C. generalizability
D. utility
E. verifiability
Assuming an organization wants to motivate employees through promotions, and
assuming enough opportunities for promotions are available, the organization would
want to:
A. increase the overlap from one level to the next.
B. reduce its compa-ratio to less than 1.
C. implement a broad-band pay structure.
D. limit the overlap from one pay range to the next.
E. use a fixed interval promotion policy.
Josh, a manager at a manufacturing company, contends that using the Position Analysis
Questionnaire (PAQ) provides an organization with information that helps in comparing
jobs. His supervisor, Mark, argues that the information provided is valid only when the
jobs are similar. Which of the following statements validates Josh’s argument?
A. The PAQ considers the whole work process, from inputs through outputs.
B. Ratings by supervisors and trained analysts are less reliable than incumbents.
C. Ratings of job incumbents tend to be less reliable.
D. The PAQ can be completed by untrained personnel.
E. A person who fills out the questionnaire does not need college-level reading skills.