Identify the purpose of implementing diversity training programs that focus on
attitudes.
A. To identify incidents that discourage employees from working up to their potential
B. To teach employees to be effective at different tasks and roles
C. To change organizational policies that inhibits employees’ personal growth and
productivity
D. To improve participants’ ability to interact effectively with people both up and down
the organization’s hierarchy
E. To increase participants’ awareness of cultural, ethnic, personal, and physical
differences in the workforce
If two firms in one industry join to hold a greater share of the industry, it will be
referred to as a(n) _____.
A. consolidation
B. takeover
C. acquisition
D. conglomerate
E. assimilation
Which of the following statements is true about the Civil Rights Acts of 1866 and
1871?
A. They denied plaintiffs any form of compensatory and punitive damages.
B. They restricted the rights of entering into and enforcing contracts to white citizens
only.
C. They denied individuals the right to sue in federal court.
D. They excluded other individuals from having the same property rights as white
citizens.
E. They were passed to further the Thirteenth Amendment’s goal of abolishing slavery.
A perception of _____ is a judgment that the organization carried out its actions in a
manner that took the employee’s feelings into account.
A. interactional justice
B. employee turnover
C. progressive discipline
D. summary dismissal
E. outcome fairness
Which of the following is described as a detailed description of a situation that trainees
analyze and discuss and is designed to develop higher-order thinking skills?
A. Restrictive covenant
B. Electronic performance support system
C. Case study
D. Request for proposal
E. Avatar
William, an employee with the U.S. Postal Service, was deployed to Afghanistan to
serve in the U.S. army for two years. After the completion of his military duties, he
resumed work at the post office. He was reemployed at a higher status and provided a
higher compensation package. Which of the following legislation was used to help
William return to reemployment on such favorable terms?
A. Genetic Information Nondiscrimination Act (GINA)
B. Uniformed Services Employment and Reemployment Rights Act (USERRA)
C. Americans with Disabilities Act (ADA)
D. Age Discrimination in Employment Act (ADEA)
E. Occupational Safety and Health Act (OSHA)
Which of the following is true of a cash balance plan?
A. All contributions to the plan come from the employee.
B. The money earns interest at a predetermined rate, such as the rate paid on U.S.
Treasury bills.
C. Older employees with many years of service benefit to a greater degree than do
younger workers just starting their careers.
D. It penalizes employees for changing jobs.
E. Employees cannot predict retirement benefits under cash balance plans.
A company with _____ level participation is likely to have a single office, the
headquarters, in the parent country.
A. international
B. multinational
C. global
D. domestic
E. transnational
Patrick, an employee at Jones Inc., was unhappy with the firm’s existing project
management system. Hence, he communicated this to the top management by
expressing his complaints in an e-mail. According to the work of the philosopher
Immanuel Kant, Patrick applied his right of _____.
A. freedom of conscience
B. first refusal
C. freedom of speech
D. privacy
E. free consent
A(n) _____ refers to the meeting of a departing employee with the employee’s
supervisor and/or a human resource specialist to discuss the employee’s reasons for
leaving.
A. exit interview
B. affirmative action
C. carve-out
D. observation interview
E. summary dismissal
To improve the performance of employees at RowYourBoat Inc., the company provides
recognition and monetary benefits to those employees whose performance exceeds
expectations. This strategy can motivate some employees to perform better. This is an
example of a(n) _____ strategy.
A. occupational intimacy
B. brand alignment
C. appraisal
D. compensation
E. job design
Discuss the role of the Age Discrimination in Employment Act (ADEA) in employee
benefits packages.
Identify a characteristic of effective training objectives.
A. They include disclaimers to prevent exaggerated expectations.
B. They specify the costs associated with the training.
C. They specify the method of performance evaluation.
D. They include the names of the trainers and trainees.
E. They include measurable performance standards.
After filing a discrimination complaint with the Equal Employment Opportunity
Commission (EEOC) or other governmental agency, how long does an individual have
to wait to sue in federal court?
A. 30 days
B. 60 days
C. 10 days
D. 20 days
E. 40 days
Which of the following is a characteristic of task analysis?
A. It does not require knowledge of the work environment.
B. It is independent of time constraints or deadlines.
C. It results in an assessment of employees’ readiness for training.
D. It is usually conducted along with person analysis.
E. It helps in determining individuals’ needs for training.
During an interview for a sales position at Lock-Spark Inc., all job candidates are asked
about what they would do to regain business with a client whose products were
damaged during a business transaction with Lock-Spark. This is an example of a(n)
_____ interview.
A. behavior description
B. situational
C. computerized
D. exit
E. in-basket
Margaret, HR manager at Frexotel Inc., recruits her cousin Linda as production
manager in the company. This results in resentment among several of the company’s
employees. This practice of hiring relatives is called _____.
A. localism
B. nepotism
C. structuralism
D. voluntarism
E. abstractionism
Which of the following is a similarity between unemployment insurance benefits and
workers’ compensation benefits?
A. Both the programs are funded by the federal taxes on employees.
B. Both the programs’ costs depend on the organization’s experience ratings.
C. Both the programs have the same funding costs across the states.
D. Both the programs replace the same percentage of an individual’s previous earnings.
E. Both the programs provide the same amount of compensation to the employees.