Timothy, an employer, allowed employees to picket the manufacturing plant because he
believed it would not hamper the productivity within the facility. Zara, his assistant
manager, argued that Timothy’s approach to a possible strike was a poor strategy. Which
of the following statements will strengthen Zara’s argument?
A. Timothy thought that if he had to hire replacement workers, productivity would not
decrease.
B. Timothy observed that he was short of workers to get work done and that eventually
it would affect the plant’s output.
C. Employees at the organization called off the strike as they realized that they would
not receive pay from their employer.
D. Timothy believed that a majority of the employees would value their salary more
than their demands and would choose not to go on strike.
Which of the following is true about medical examinations of job candidates?
A. Medical examinations may not be related to job requirements.
B. Medical examinations are conducted upon the receipt of a candidate’s resume.
C. Medical examinations are conducted specifically for individuals with disabilities.
D. Medical examinations that measure size and strength can never be used for a job.
E. Medical examinations are conducted after a candidate has been given a job offer.
Sasha, a production manager at ZestCorp Inc., must predict future labor demand using
information about inventory levels from the past three years. Sasha is most likely using
_____ to predict the demand.
A. yield ratio
B. workforce utilization review
C. trend analysis
D. cost per hire
E. capacity utilization analysis
The link between employees’ performance and pay is harder to establish in:
A. piece rate plans.
B. merit pay plans.
C. standard hour plans.
D. stock ownership plans.
E. Scanlon plans.
After an organization downsizes, it may expect much of its remaining employees. This
high expectation and demand occur in a state of _____ for the employees.
A. role autonomy
B. role carve-out
C. role underload
D. role distance
E. role overload
Identify the correct statement regarding predictive validation.
A. It is the least effective method of measuring validity.
B. It uses the test scores of all applicants and looks for a relationship between the scores
and future performance.
C. It involves administering a test to people who currently hold a job and comparing
their scores to existing measures of their current job performance.
D. It is the quickest and easiest method compared to other ways of measuring validity.
E. Its scores are influenced by applicants’ job experiences.
In terms of job dissatisfaction, an employee who calls in sick or arrives to work late is
engaging in:
A. behavior change.
B. benchmarking.
C. physical job withdrawal.
D. whistle-blowing.
E. emotional withdrawal.
Eric, a management student, is required to compile a report on the current composition
of the U.S. labor force for his human resource management class. He also wants to
include details on the current and future age distribution of U.S. employees. His
professor suggests that he conduct his research with the help of the Internet and with
sources from the college library. The website of which of the following agencies would
be most useful for preparing this report?
A. The National Statistics Association
B. The Occupational Outlook Bureau
C. The U.S. Census Bureau
D. The Bureau of Economic Analysis
E. The Bureau of Labor Statistics
Thomas, a South African, is employed by a pharmaceutical company whose
headquarters is in Philadelphia. Thomas operates out of the firm’s production facility in
Cape Town, South Africa. Thomas is considered to be a(n):
A. parent-country national.
B. third-country national.
C. host-country national.
D. repatriate.
E. expatriate.
The stage to prepare for evaluating a training program is:
A. before the request for proposal is developed.
B. when the organization ensures readiness.
C. after the program has been developed.
D. during the implementation of the program.
E. when the program is being developed.
Ryan is an experienced employee at an organization. The latest policy implemented by
the firm’s management provides only new employees with bonuses and other perks for
exemplary performance. Ryan has raised concerns regarding the revised policy, but
management stands firm on its revised policy. Which of the following elements of a
high-performance work system would most likely weaken the organization’s
performance?
A. Organizational structure
B. Staffing
C. Reward systems
D. Task design
E. Information systems
Which of the following aspects of satisfaction is emphasized by the Job Descriptive
Index?
A. Outplacements
B. Promotions
C. Skills
D. Customers
E. Qualifications
Retention bonuses refer to:
A. the special reward programs used to satisfy the lower and middle-level managers.
B. the bonuses provided to union members to withhold a strike.
C. the bonuses provided to employees who take long leaves without pay.
D. annual incentives paid to daily wage workers to remain in the organization.
E. one-time incentives paid in exchange for remaining with the company.