Which of the following statements is true about pay ranges?
A. Pay ranges are most common for blue-collar jobs and those covered by union
contracts.
B. Pay ranges are widest for employees who are at lower levels in terms of their job
evaluation points.
C. Pay ranges generally are designed so that they do not overlap.
D. The market rate or the pay policy line generally serves as the midpoint of a range for
the job.
E. The less overlap, the more flexibility in transferring employees among jobs.
Which of the following laws requires employers to make “reasonable accommodation”
to incapacitated individuals?
A. The Civil Rights Act of 1991
B. The Equal Employment Opportunity Act of 1988
C. The Americans with Disabilities Act of 1991
D. The Age Discrimination in Employment Act of 1967
E. The Fair Labor Standards Act of 1938
Montero Inc., an automobile manufacturing company, had the largest number of
employees in the manufacturing sector last year. Instead of hiring more employees, the
company decided to invest heavily in training its employees on automotive maintenance
and design. Which of the following beliefs has led the company to take this decision?
A. The employees in the company are interchangeable.
B. The employees are the source of the company’s success or failure.
C. The union employees in the company will resign once their contract expires.
D. A majority of the employees own shares in the company.
E. A majority of the employees in the company have an automotive engineering
background.
Which of the following forms of training prepares employees to perform their jobs
effectively, learn about the organization, and establish work relationships?
A. Orientation
B. Benchmarking
C. Sensitivity training
D. Bumping
E. Conditioning
Which of the following is true about job rotation?
A. According to research, job rotation typically does not benefit managers.
B. Job rotation is a simple process and rarely requires the involvement or the
commitment of top management.
C. The system is restricted to a limited number of key positions and employees within a
company.
D. The system ensures that employees understand the specific skills to be developed.
E. Rotation schedules are decided solely on the ability of other departments to
accommodate new employees.
Identify the on-the-job training program that is typically funded by an educational
institution as a component of an academic program.
A. Internship
B. Coordination training
C. Apprenticeship
D. Experiential training
E. Simulation training
The process of developing a succession plan begins with:
A. reviewing the existing talent.
B. linking succession planning with other human resource systems.
C. identifying the positions to be planned for.
D. establishing position requirements.
E. deciding how to measure employees’ potential for being able to fill requirements.
In the case of succession planning, job assignments for high-potential employees are
based on:
A. the personal preferences of these employees.
B. the immediate needs of an organization.
C. the willingness of departments to accommodate these employees.
D. the successful career paths of the managers whom these employees are preparing to
replace.
E. the availability of special assignments such as serving on committees and task forces.
The National Labor Relations Act is also known as the _____.
A. Taft-Hartley Act
B. Wagner Act
C. Landrum-Griffin Act
D. Sarbanes-Oxley Act
E. Hatch Act
Identify the correct statement regarding an employee assistance program.
A. It enables organizations to train supervisors to use the system to refer their
employees when necessary.
B. It is a company-sponsored program to help employees manage the transition from
one job to another.
C. It cannot be recommended by union representatives.
D. It involves taking the help of a neutral party though a nonbinding process to solve
issues among employees.
E. It involves hiring an arbitrator from outside the organization to hear cases or disputes
among employees.
Terral Prime, an auditing firm, purchases a management information system called
Alpha Duo. Most of Terral’s employees are unfamiliar with the functional aspects of
Alpha Duo, and management decides to approach external trainers to train its
employees. Rebecca, the company’s training coordinator, is tasked with finding suitable
trainers. Rebecca sends an email, with a document outlining the company’s training
requirements, to multiple vendors and asks them to provide suitable trainer profiles and
cost quotes. What is the document called that Rebecca sends out to training vendors?
A. Request for proposal
B. Articles of incorporation
C. Instructional design
D. Needs assessment form
E. Organization analysis report
Which of the following is a potential problem of job rotation?
A. Employees typically develop a short-term perspective on their problems and
solutions.
B. Employees generally earn less.
C. Promotions usually take longer.
D. Employees typically develop specialized skills but fail to use them due to quick
rotations.
E. It decreases employees’ understanding of different company functions.
Hollander McKenzie, an employee of Baha Enterprises, is having trouble in his current
job. His manager’s constant feedback is that he does not maintain consistency in his
work. In a meeting with Hollander’s manager, the HR team decides to shift him to a
department that would not require as much as his current position requires. In this
scenario, which of the following approaches to employee development is Hollander
experiencing?
A. Promotion
B. Downward move
C. Transfer
D. Sabbatical
E. Job enlargement
Marlon Corp. implements a training program to improve the efficiency of its
underperforming employees. Three months after the program’s implementation,
analysis reveals that the program has not made significant contribution either to
increasing employee skill levels or increasing their productivity. Andrea, the company’s
CEO, concludes that the trainers are ineffective and decides they must be replaced.
Which of the following, if true, could be used to persuade Andrea against replacing the
trainers?
A. Andrea was not the Marlon CEO when the training program was first implemented.
B. Andrea has neither spoken to the trainers nor attended any of their training programs.
C. Employees are unproductive because of an unhealthy work environment and
insufficient pay.
D. Employees are unproductive because they lack the basic skills required to perform
their jobs.
E. Employees are unhappy about a recent change in the company’s organizational
structure.
Alan, a manager at Conephase, decides to sell his shares at the current market value. He
had purchased the stock at $20 per share a few years ago. However, the current market
rate per share is $15. In this case, Alan should:
A. avoid selling the stock and wait for the market value to be higher than $20.
B. ask a lower-level employee to purchase the stocks at his price.
C. apply the Scanlon plan.
D. negotiate with stock market authorities to increase the market value.
E. sell his shares at the current rate or wait for the rate decrease.
Miller Inc., a maker of chocolate products, assigns its packaging and labeling services
to Labels U.S.A., a firm that specializes in packaging and labeling other companies’
products. Which of the following HRM practices does Miller Inc. use?
A. Acquiring
B. Reengineering
C. Downsizing
D. Benchmarking
E. Outsourcing
Identify the action of employers that can result in reverse discrimination.
A. Affirmative action
B. Reasonable accommodation
C. Disparate treatment
D. Retaliation
E. Disparate impact
Which of the following is true of temporary workers?
A. Temporary employment involves higher costs.
B. Using temporary workers frees an employer from many administrative tasks.
C. Use of temporary workers is not suitable for small companies because extensive
testing of the employees needs to be done before these companies get employees from
an agency.
D. Most temporary workers need to be trained by the employers every time they join a
new organization.
E. Temporary employment is not suitable for those employers who need to operate
efficiently even when demand for their products changes rapidly.