Jackson, a production manager at Crenzel Inc., is expecting a labor shortage in the next
six months due to increased demand for the company’s products during the holiday
season. He thinks the best way to deal with this labor shortage is to hire new
employees. However, Pamela, the HR manager, thinks this idea would prove expensive
and would lead to a labor surplus in the future. Which of the following statements, if
true, supports Pamela’s argument?
A. Hiring new employees requires more effort than other strategies to deal with labor
shortages.
B. The demand for products will fall after the holiday season.
C. Hiring new employees is a tedious process compared to hiring temporary employees.
D. The labor shortage will remain constant after the holiday season is over.
E. The process of hiring new permanent employees tends to be quick.
Discuss the Family and Medical Leave Act (FMLA) of 1993, including its eligibility
requirements, scope of coverage, and effectiveness.
The employees at NeiFra Infosystems Inc., a website design company, have been
struggling to provide quality services to clients. An investigation reveals that employees
feel dissatisfied and fatigued due to the challenging nature of their jobs. Ellen, the HR
manager, suggests simplifying jobs in order to reduce errors and increase accuracy.
From the following options, identify a way to simplify the mental demands of
employees’ jobs.
A. Imposing rigorous quality control standards
B. Training employees to multitask between different job responsibilities
C. Using software that helps with tracking progress
D. Providing comfortably designed office chairs
E. Increasing the information processing requirements of the job
Maria, an employee of a finance company, believes that purchasing the company’s stock
will always be profitable regardless of the stock’s market value. She feels that stock
options are long-term incentive plans that make employees part owners of the
organization. Which of the following statements contradicts Maria’s belief?
A. Stock options are not profitable to employees.
B. A large percentage of top and middle managers avoid stock options.
C. A company does not allow its employees to purchase its own stock.
D. Offering stock options discourages employees from thinking like owners.
E. Stock prices in the market may fall below their purchased value.
Alex, an employee of Teal Inc., an American company, was sent to Turkey for an
assignment. HR specialists at Teal Inc. have been preparing Alex for his return to the
United States after three years. Which of the following terms describes the process
being undertaken by the HR team at Teal Inc.?
A. Cross-cultural preparation
B. Time orientation
C. Repatriation
D. Uncertainty avoidance
E. Culture shock
Albright Corp. uses a set of quantitative tools to assess employee data such as
performance, compensation, designations, and benefits. This is done to arrive at
decisions based on accurate findings from analyses that can help the firm achieve its
goals. Albright is engaging in the practice of _____.
A. training and development
B. job design
C. employee relations
D. talent management
E. workforce analytics
Rajeev, an Indian citizen, works for an automobile company in India. Currently, he is in
the United States to work on a project at the company’s office in Salt Lake City, Utah.
In this scenario, Rajeev is regarded as an expatriate.
Which of the following best defines an organization’s job structure?
A. It consists of the relative pay for different jobs within the organization.
B. It is the average amount an organization pays for a particular job.
C. It comprises the characteristics of jobs that the organization values and chooses to
pay.
D. It comprises regular pay, overtime pay, and bonuses.
E. It refers to the standard amount that employers must pay under federal and state law.
Britt, a production manager at Frelix Inc., is expecting a labor shortage for a short
period of time. He needs to avoid it with a strategy that can be easily eliminated in the
future when there is optimal labor available for work. Which of the following options
for avoiding a labor shortage would be the right solution for Britt?
A. Hiring new employees.
B. Employing technological innovation.
C. Using retrained transfers.
D. Hiring temporary employees.
E. Reducing managerial staff.
Which of the following U.S. organizations conducts an ongoing National Compensation
Survey measuring wages, salaries, and benefits paid to the nation’s employees?
A. Bureau of Labor Statistics
B. Society for Human Resource Management
C. American Management Association
D. AFL-CIO
E. Bureau of Economic Analysis
Salt Crumbs general manager, Ricardo, believes that the best way to recruit managers
for vacant, top-level positions in the organization is through internal assessment. The
positions available include senior project manager, executive project director, and chief
executive officer. He feels that an assessment can help him identify potential high
performers for these positions from within the organization, without having to consult
resources from outside the organization. His supervisor, Meghan, argues that it would
be good to have fresh faces in the company, who may suggest new ways to perform old
functions. Which of the following can weaken Meghan’s argument?
A. New recruits will bring in fresh ideas and will creatively perform a job that was
considered monotonous earlier.
B. Ricardo believes that hiring from outside the organization will be beneficial in the
long run.
C. Hiring internal resources will decrease unemployment in the region.
D. Highly efficient workers who are already familiar with a company and its policies
are better suited for executive positions than new employees.
E. Supervisors find it monotonous socializing with the same crowd every day.
Name the agency that is responsible for enforcing the executive orders that cover
companies doing business with the federal government.
A. The Occupational Safety and Health Administration
B. The National Institute for Occupational Safety and Health
C. The Office of Federal Contract Compliance Programs
D. The Equal Employment Opportunity Commission
E. The Federal Department of Employment and Workplace Relations
Leeding Engines Inc. specializes in manufacturing internal combustion engines for
flexible fuel vehicles. Mark, the HR manager, is conducting a job analysis for the
organization. He creates a list of tasks, duties, and responsibilities to help him
determine how well employees are meeting each job requirement. Mark intends to
identify the essential duties of the jobs. If Mark were to formulate job descriptions,
which of the following would be his appropriate course of action?
A. Mark should make changes in the standard format of the job descriptions within his
organization to suit individual jobs.
B. Mark should take care to avoid including the titles of the jobs while formulating new
job descriptions.
C. Mark should refrain from making changes in the job descriptions based on individual
performance appraisals.
D. Mark should consider preparing new job descriptions whenever a new job is created
in the organization.
E. Mark should make sure that the job descriptions are not altered once they are created.
Which of the following is in compliance with the core values of total quality
management?
A. Providing quality training to specific employees.
B. Detecting errors and correcting them in an error-prone product or service.
C. Developing generalized methods and processes that only focus on meeting the needs
of external customers.
D. Encouraging employees and customers to provide input on improving quality of
products and holding costs down.
E. Measuring employees’ progress based on the amount of work done rather than the
feedback obtained from customers.