A New York City-based company shifts its warehouses and operations to a low rent area
that is 50 miles away from the city. This is an example of offshoring.
A merit pay incentive system is used to attract employees who are more team-oriented.
Basic career management systems involve the four sequential steps of recruiting,
relocation, reality check, and action planning.
Power distance concerns the way the culture deals with unequal distribution of power.
The usual way that a company begins to enter foreign markets is by exporting, or
shipping, domestically produced items to other countries to be sold there.
According to Herzberg’s two-factor theory, individuals are motivated more by the
extrinsic aspects of work when compared to the intrinsic rewards.
A plaintiff must show an employer’s intent to prove disparate impact in court.
Which of the following statements is true of simulators used in training?
A. They must have elements identical to those found in the work environment.
B. They cannot be used when the risks of a mistake on a job are great.
C. They are used for on-the-job training.
D. They are inexpensive to develop.
E. They do not need constant updating.
Which of the following types of alternate dispute resolution functions well only to the
extent that employees trust management and managers who hear complaints listen and
are able to act?
A. Mediation
B. Behavioral modeling
C. Open-door policy
D. Fair representation
E. Peer review system
Which of the following statements is true about job-based pay structures?
A. A pay structure that rewards employees for winning promotions will encourage them
to gain valuable experience through lateral career moves.
B. Their focus on higher pay for higher status can work in favor of efforts for
empowerment.
C. They typically reward desired behaviors, particularly in a rapidly changing
environment.
D. Organizations may avoid change because it requires repeating the time-consuming
process of creating job descriptions and related paperwork.
E. They always encourage flexibility, innovation, quality, and customer service.
Team training in which team members understand and practice each other’s skills so
that they are prepared to step in and take another member’s place is referred to as:
A. coordination training.
B. experiential training.
C. behavior modeling.
D. cross-training.
E. action learning.
Reese, the human resource (HR) manager at Axis Inc., clearly understands how
individuals join the firm, get used to its values, and reach various positions within the
company. She is also aware of the organizational structure and suggests measures to
modify the structure in order to attain the firm’s goals. This indicates that Reese is a
_____.
A. cultural and change steward
B. credible activist
C. strategic architect
D. talent manager/organizational designer
E. strategic partner
Independent contractors are:
A. usually full-time company employees.
B. self-employed individuals with multiple clients.
C. people employed by a temporary agency.
D. employed directly by a company for a specific time.
A. orientation
B. benchmarking
C. sensitivity training
D. bumping
E. conditioning
A(n) _____ involves moving an employee into a position with greater challenges, more
responsibility, and more authority than in the previous job.
A. appraisal
B. demotion
C. promotion
D. transfer
E. externship
In general, HR departments should be able to improve their performance through some
combination of greater efficiency and greater effectiveness. In this context, greater
efficiency means the HR department:
A. has a relatively limited influence over employee performance.
B. uses fewer and less-costly resources to perform its functions.
C. expends lavishly on resources.
D. has a more beneficial effect on the organization’s performance.
E. ensures that all operations are legal.
What is the drawback of stock ownership as a form of incentive pay?
A. Financial benefits mostly come when the employee leaves the organization.
B. Employees have the right to participate in votes by shareholders, hence reducing the
negotiating power of the employer.
C. It causes the employers to lose control over their employees.
D. The employees will not benefit even if the organization is performing well.
E. Stock options do not provide any ownership to employees, instead it offers an
equivalent sum.