Which of the following is true about an assessment center?
A. An assessment center is a meeting room where a team of seven to ten employees is
assigned a problem and must work together to solve it within a certain time period.
B. At an assessment center, multiple raters or evaluators evaluate employees’
performance on a number of exercises.
C. It is an office that looks into the process of collecting information and providing
feedback to employees about their behavior, communication style, or skills.
D. At an assessment center, senior managers hold a test that identifies individuals’
preferences for source of energy, means of information gathering, way of decision
making, and lifestyle.
E. It refers to an on-site location where the corporate leaders design a tool that gathers
the ratings of a manager’s use of the skills associated with success in managing.
Which of the following statements is true of the Americans with Disabilities Act (ADA)
of 1991?
A. Employers can ask pre-employment questions to investigate disabilities.
B. Interviewers are prohibited from asking a candidate if he or she can meet the
attendance requirements for a job.
C. Interviewers are permitted to ask candidates the number of sick leaves he or she took
at his or her previous job.
D. Employers are permitted to use employment physical exams that could reveal a
psychological or physical disability for making hiring decisions.
E. Employers are required to make reasonable accommodation to disabled individuals.
The glass ceiling is likely caused by:
A. a lack of access to developmental relationships.
B. the presence of a diverse workforce.
C. the presence of too many mentors for female employees.
D. the presence of women with technical skills.
E. providing challenging job assignments to high-potential employees.
A manager wishes to test a range of assumptions on the availability of a certain skill in
the labor market. He plans to enter different assumptions or data to check how the likely
outcomes alter in accordance with the corresponding change in data. Which of the
following is the most suitable system for such a purpose?
A. A decision support system
B. An expert system
C. An e-HRM system
D. A transactional processing system
E. A transitional matrix
At Wakame Beauty Solutions, Sheila created an award-winning line of lip balm, lip
gloss, and lipstick after many hours of research and discussions with experts. Now, with
her manager’s encouragement, she frequently conducts workshops for other employees
about lip color and other beauty products. In this scenario, which of the following
features of Wakame Beauty Solutions is exemplified?
A. Flexible environment
B. Critical thinking
C. Learning culture
D. Job rotation
E. Functional organization
Which of the following is a business indicator of the success of the training programs
implemented by the HR department of an organization?
A. The extent to which training programs meet the needs of employees and the
company
B. Training dollars per employee
C. Communication to employees about available training opportunities
D. Assistance in identifying management potential
E. Quality of introduction or orientation programs
Identify the right of employees that is covered under the Taft-Hartley Act.
A. The right to nominate candidates for union office
B. The right to participate in union meetings and secret-ballot elections
C. The right to choose whether they join a union or other group
D. The right to examine unions’ financial records
E. The right to physically block nonstriking employees from entering the workplace
In the context of an HRM audit, ratio of acceptance to offers made primarily serves as a
business indicator for _____ activities.
A. employee development
B. appraisal
C. training
D. compensation
E. staffing
Which of the following forms of experiential training is a teamwork and leadership
training program that uses challenging, structured outdoor activities?
A. Behavior modeling
B. Coordination training
C. Adventure learning
D. Cross-training
E. Action learning
Sam leaves an organization for three years to fulfill military duties. Which of the
following observations is true of his employer’s obligation to reemploy Sam under the
Uniformed Services Employment and Reemployment Rights Act?
A. The employer is not obligated to reemploy Sam.
B. The employer must reemploy Sam with the same seniority and status he would have
earned if his employment had not been interrupted.
C. The employer must reemploy Sam but is exempted from providing him any fringe
benefits or retirement benefits.
D. The employer should implement an early-retirement incentive program for Sam.
E. The employer must reemploy Sam with a lower pay scale to compensate for the loss
of his absence.
Employees at Akesson Inc. are frustrated with their manager, Ryan, who does not
believe in providing feedback because he thinks it’s a waste of time. His employees
argue that they do not know how to hone their skills if they are not told what areas they
should work on and what areas are satisfactory. Which of the following statements
would strengthen the employees’ arguments?
A. Ryan only hires employees who have the potential to follow through on his high
expectations.
B. Feedback is not an effective mechanism because employees can choose to reject the
constructive information.
C. Evaluating each employee is a herculean task that would require a lot of time and
effort.
D. Employees who receive feedback gain more clarity on their roles and are able to
contribute to an organization in a more effective manner.
E. Employees ought to evaluate themselves because self-assessment is the best type of
feedback.
In the context of today’s organizations, which of the following statements is true of
employees?
A. Employees are not easily the replaced parts of a system, but they are the source of a
company’s success or failure.
B. Employees have good substitutes as they are well trained and highly motivated.
C. Employees with high levels of the required skills and knowledge can be easily
imitated.
D. Employees within an organization seldom perform critical functions.
E. Employees do not have the right to refuse to do what violates their moral beliefs.
Charlie, the CEO of MindChannel Inc., believes that introducing a strategy of writing
down one’s career goals will help increase the productivity and potential of his
employees. Charlie believes that these goals will keep his employees motivated to aim
for higher positions in the organization. The vice president thinks close monitoring and
constant criticism is better than writing down goals to motivate employees to meet the
target. Which of the statements will help weaken the vice president’s belief?
A. Goals are usually difficult to accomplish because they depend on an employee’s
willpower.
B. Constant feedback is a strong motivator to help increase the potential of employees.
C. Goals, when achieved, create a feeling of accomplishment, something that criticism
will not create.
D. Motivation should be demonstrated in company communications, which are formal
and assertive.
E. Goals, if not met, can create a sense of worthlessness in an employee.
The Age Discrimination in Employment Act (ADEA) protects only those workers who
are over the age of _____.
A. 30
B. 25
C. 20
D. 40
E. 35
According to the Equal Pay Act of 1963, men and women performing the same job
cannot have differences in pay on the basis of _____.
A. merit
B. seniority
C. education
D. quality of production
E. sex
The Workers’ Adjustment Retraining and Notification Act requires that:
A. organizations with unionized operations negotiate any closing or layoff that will
affect employees within the bargaining unit.
B. organizations with more than 100 employees conduct and publicize the results of an
environmental community impact study before a plant closing that will affect at least 50
full-time employees.
C. organizations with 50 or more employees and $10,000 or more in federal contracts
prepare and post an affirmation plan.
D. organizations with more than 100 employees give 60 days’ notice before any closing
or layoff that will affect at least 50 full-time employees.
E. organizations with more than 50 employees provide fringe benefits and pay penalties
before any closing or layoff.
Gary, the new human resource manager at Alchemy Corp., proposes using automated
systems for screening resumes of applicants. Gary claims that automated systems are
better than humans at picking the right profiles. Which of the following statements
weakens Gary’s claim?
A. Automated systems arbitrarily reject highly qualified people who submit a creatively
worded resume.
B. Automated systems reduce the pace of the selection process by a large margin.
C. Automated systems prevent candidates from knowing the status of their applications.
D. Automated systems do not help in matching resumes to the keywords in job
requirements.
E. Automated systems refrain from replying to the candidates when their profiles are
rejected.
A major problem with ESOPs is that:
A. they carry a significant risk for employees.
B. employees are not allowed to participate in votes by shareholders.
C. the stocks within the trust are too widely diversified to earn high returns.
D. any earnings from the trust holdings are taxed at an extremely high rate.
E. they result in reduced profitability for the employees.
Each employee’s and each group’s ongoing efforts to gather information and apply the
information to their decisions in a learning organization is referred to as:
A. continuous learning.
B. critical thinking.
C. innovation.
D. cognition.
E. groupthink.
Which of the following is true of early-retirement programs that are used as a method of
downsizing?
A. They are the most effective.
B. They are linked to greater employee suffering and distress.
C. They offer a better alternative to the “grenade” approach.
D. They help in distinguishing between good and poor performers.
E. They are humane.