When Ulysses Corp., a travel insurance company, introduced new goals for internal
management, there was a rift in the management regarding their implementation. Group
A emphasized achieving short-term goals, while Group B believed in introducing
policies that created a more efficient employee-management relationship. Which of the
following results would prove Group B’s decision to be ideal?
A. A loss in the financial statement of the particular year
B. More employees resigning their jobs
C. An increase in the cost of production
D. Employee surveys showing higher levels of engagement with the company
E. An increasing employee agitation regarding the management policies of the company
Wrap Foods, a leading brand in microwaveable food items, prides itself on helping its
employees with their career paths. The employees are highly efficient and are motivated
to define areas of weakness in their job performances and work to eliminate them. The
employees take various tests to help them assess their career interests and behavioral
tendencies, thus helping them work on becoming successful. In this scenario, which of
the following systems for career management is being employed at Wrap Foods?
A. Feedback
B. Self-assessment
C. Self-discipline
D. Goal setting
E. Action plan
Steve, a production manager at Winsfeld Inc., finds that productivity in the organization
is low compared to the cost of labor. He plans to reduce labor costs by hiring highly
skilled labor that results in greater productivity at lower costs. In the context of
determining labor surplus and shortage, which of the following should Steve focus on
to accomplish his goal?
A. Conducting trend analysis
B. Implementing propensity measures
C. Employing workers with a core competency
D. Implementing training methods
E. Using leading indicators
Employees realize that many companies are no longer able to provide long-term
employment security. Instead, the employees now want:
A. increased pay.
B. less demanding work.
C. employability.
D. written employment contracts.
E. additional benefits.
Richard, a researcher, is of the opinion that organizations should empower employees
by designing work to be done by self-managing teams. Which of the following
statements would validate Richard’s argument?
A. Self-managing teams are highly involved in decision making.
B. Self-managing teams do not have the authority to schedule work or hire team
members.
C. Organizations do not have to incur additional training expenditures.
D. Team members do not have to perform a wide variety of tasks, and they view their
effort as significant.
E. Self-managing teams consume more time and result in lower productivity.
The employees at Waycliff Foundation are continuously conducting research on ways to
improve facilities and benefits for the impoverished children they care for. They then
implement the ideas resulting from their research. This is an example of _____.
A. brand alignment
B. continuous learning
C. employee engagement
D. performance management
E. expert systems
Which of the following enables organizations to make decisions about who will or will
not be allowed to join the organization?
A. Predictive validation
B. Job analysis
C. Concurrent validation
D. Trend analysis
E. Personnel selection
Ricardo has been selected to work at his firm’s manufacturing plant in China. The
training department divides the cross-cultural preparation into three phases. Which of
the following is the training team likely to do during the departure phase of
cross-cultural preparation?
A. They are likely to conduct training sessions that include language instructions.
B. They are likely to arrange a mentoring program for the assignment overseas.
C. They are likely to provide information about changes in the home-country
workplace.
D. They are likely to provide the company’s newsletters and local newsletters.
E. They are likely to provide a formal program for the actual assignment.
Which of the following is true of the relationship between training and development?
A. Training is future oriented, while development is focused on improvement of current
job.
B. The use of work experience is high in training but low in development.
C. Participation in training is voluntary but compulsory in development.
D. The goal of training is preparation for the current job, while the goal of development
is preparation for changes in the current job.
E. Training is often an ongoing process, while development tends to be a short-term
process.
Which of the following HR activities is similar to analyzing a job that does not yet
exist?
A. Human resource planning
B. Performance appraisal
C. Job evaluation
D. Work redesign
E. Selection
Marshall finds that he meets the eligibility requirements for Social Security. He elects to
receive retirement benefits at 62. In this case, which of the following is true?
A. He will receive full retirement benefits.
B. He will receive retirement benefits only according to his earnings history.
C. He will not be eligible for worker’s compensation.
D. He will receive benefits at a permanently reduced level.
E. His exempt amount limits will be lifted.