An incentive system in which an organization links pay increases to ratings on
performance appraisals is referred to as _____.
A. commission
B. the Scanlon plan
C. merit pay
D. gain sharing
E. profit sharing
According to the Myers-Briggs Type Indicator, individuals with a Perceiving (P)
preference:
A. are decisive and focused on goals.
B. are comfortable with changing a decision.
C. like deadlines.
D. focus more on possibilities and relationships among facts.
E. do not like surprises.
During a meeting to discuss ways to cut costs on benefit packages, the vice president of
the company, Harold, suggests getting long-term disability insurance for all employees.
Alexis, HR manager, disagrees with him stating that short-term disability coverage is
more advantageous. Which of the following supports Alexis’ statement?
A. Short-term disability coverage is offered by few employers, which leads to a
competitive advantage.
B. Long-term disability coverage does not have any limits on the amount to be paid
each month to employees.
C. Short-term disability plans limit maximum coverage in a month, which makes them
more affordable for the company.
D. The nature of work is such that the level of risk involved is high and injuries could
be permanent.
E. The majority of the workforce is middle-aged and prefers long-term coverage.
Why is temporary employment popular with employers?
A. It gives them flexibility in operations.
B. It allows them to comply with the requirement of affirmative action imposed by the
government.
C. The quality of work is usually far superior.
D. It is most effective for key customer service jobs.
E. Temporary workers are more committed to the organization.
According to Herzberg’s two-factor theory, which of the following factors would
motivate individuals the most?
A. Meaningfulness of a job
B. Fringe benefits of a job
C. Shares of company stock
D. Salary and allowances
E. Periodic bonuses
Linda, a manager at Nixon Corp., is discussing a client proposal with her colleague
Bennett. In order to send a quote for the proposal, Linda and Bennett require certain
information pertaining to the proposed project. Which of the following is being sought
by Linda and Bennett?
A. Knowledge
B. Attitude
C. Experience
D. Personality
E. Outlook
How has the use of employee empowerment affected the recruitment process in the
U.S.?
A. It has enhanced the need for people with working knowledge of operating different
kinds of machinery.
B. It has substantially increased employment opportunities for workers with less
education.
C. It has shifted the focus away from technical skills to general cognitive and
interpersonal skills.
D. It has significantly reduced recruitment costs by using low-cost strategies though it
hinders innovation.
E. It has made the recruitment process less time consuming.
As an incentive to work efficiently, some organizations pay production workers a
_____, a wage based on the amount they produce.
A. merit pay
B. sales commission
C. standard hour pay
D. piecework rate
E. special bonus
People’s right of privacy is the right to:
A. know the nature of the job they are being hired for.
B. autonomy in how they carry out their work.
C. control what they reveal about their private life.
D. a fair and impartial hearing.
E. fight against a wrongful discharge.
The _____ has the authority for certifying or decertifying a union through an election.
A. American Federation of Labor and Congress of Industrial Organization (AFL-CIO)
B. Small Business Association (SBA)
C. National Labor Relations Board (NLRB)
D. Federal Trade Commission (FTC)
E. Selective Service System (SSS)
The _____ method of performance measurement uses several statements describing
each trait to produce a final score for that trait.
A. behaviorally anchored rating scale
B. mixed-standard scale
C. behavioral observation scale
D. graphic rating scale
E. behavior-response scale
The management of Durrell Inc. is finding it difficult to ‘surgically” reduce the
workforce by cutting only the workers who are less valuable in their performance.
Which of the following is a reason for the difficulty faced by Durrell management?
A. Durrell has to provide unemployment benefits to terminated workers.
B. Durrell has a strong hierarchy.
C. Durrell has good workers who have the ability to find alternative employment.
D. Durrell does not encourage voluntary turnover.
E. Durrell has centralized decision making.
Which of the following is a requirement set for employers under the Financial
Accounting Standards Board (FASB) standards?
A. Employers must fund benefits on a pay-as-you-go basis.
B. Benefits must not appear as future cost obligations.
C. Employers should encourage employees to participate in management functions.
D. Financial statements should be made in such a way that outsiders cannot understand
them.
E. Employers must set aside the funds they expect to need for benefits to be paid after
retirement.
James, the marketing manager for an automobile manufacturer, believes that his
subordinates, Jeff and Kevin, lack interpersonal communication skills and suggests that
they undergo training. This scenario indicates that James has conducted a(n) _____.
A. institutional analysis
B. market analysis
C. person analysis
D. organization analysis
E. instructional analysis
Discuss how the Civil Rights Act of 1991 and the Americans with Disabilities Act
(ADA) impact personnel selection processes.
In the context of options for reducing a labor surplus, identify the similarity between
natural attrition and early retirement strategies.
A. Both strategies yield slow results for an organization.
B. Both strategies cause high suffering to the employees of an organization.
C. Both strategies can be applied for preventing labor shortages.
D. Both strategies are expensive to implement.
E. Both strategies encourage layoffs.