Benefits provided to domestic partners of employees have the same tax advantages as
benefits provided to their spouses.
An organization can use downward moves as a source of job experience.
To set up a performance management system that supports the organization’s goals,
managers need to understand the process of employee performance.
In the context of forecasting the demand for labor, leading indicators are objective
measures that accurately predict future labor demand.
Most organizations’ expanding opportunities in fast-developing nations have limited
their ability to tap into the immigrant workforce.
A defined contribution plan guarantees a specified or fixed level of retirement income.
Developing a formal discipline process is a prime responsibility of the human resource
department.
Self-appraisals are appropriate as the basis for administrative decisions.
Associate union membership is linked to an employee’s workplace.
Transaction processing includes the activities required to meet government reporting
requirements.
Under the National Labor Relations Act, the union has a duty of fair representation,
meaning that the union must provide equal representation to all members of the
bargaining unit, whether or not they actually belong to the union.
Laurie Corp., a watch manufacturer, purchases Smith Inc., a manufacturer of pens. This
scenario is an example of an acquisition.
In the context of evaluating the quality of a recruitment source, yield ratios express the:
A. output yielded by a new hire in relation to the cost of recruiting the new hire.
B. dollar costs incurred per hire in relation to the number of applicants interviewed.
C. percentage of applicants who successfully move from one stage of the recruitment
and selection process to the next.
D. quality of new hires by comparing the cost of training the new recruits to the cost of
hiring them.
E. percentage of applicants who complete one year in the organization after recruitment.
Which of the following is a measure of customer satisfaction that indicates the success
of the benefits programs implemented by the HR department of an organization?
A. Promptness in handling claims
B. Average unemployment compensation payment
C. Per capita (average) merit increases
D. Benefit cost per payroll dollar
E. Percentage of sick leave to total pay
Most human resource information is confidential, so organizations engaging in e-HRM:
A. continuously limit the amount and type of information made available to company
personnel.
B. increasingly place company-specific information on a secure intranet with links to
resources on the broader Internet.
C. consolidate information into a single file and limit access to the database to top-level
personnel within the company.
D. do not favor of knowledge sharing within the organization.
E. encourage employees to restrict the use of intranet.
Select the case that would most likely be filed under disparate impact.
A. Majority of the applicants with high test scores are rejected due to an affirmative
action plan.
B. A majority applicant is rejected on the grounds that a company only hires individuals
from the minority group.
C. Minority applicants are being disproportionately rejected relative to majority
applicants by a paper-and-pencil test.
D. A minority employee is fired for testifying in a discrimination suit filed against an
employer.
E. At a particular organization, employees belonging to the minority group are given
more privileges and benefits compared to employees belonging to the majority group.
Which of the following is a standard that human resource managers must satisfy for
HRM practices to be ethical?
A. Managers must treat employees as family.
B. Human resource practices must result in the greatest good for the largest number of
people.
C. Employment practices must respect employees’ right of lifetime employment.
D. Managers must always maintain that customers are right.
E. Employment practices must limit the application of the principle of
employment-at-will as it is unfair to employees.
The HR department of an organization can meet the needs of employees by:
A. providing qualified staffing.
B. conducting performance management.
C. hiring people with niche skills.
D. providing training and development.
E. enforcing labor law regulations.
Which of the following best describes evidence-based HR?
A. It is the exclusive use of statistical models for planning, forecasting, and other
related HR activities.
B. It refers to establishing overlapping performance goals and desired outcomes during
performance management.
C. It refers to demonstrating that human resource practices have a positive influence on
a company’s profits or key stakeholders.
D. It is the process of ensuring that employees’ activities and outputs match an
organization’s goals.
E. It is the organization-wide planned effort to enable employees to learn job-related
knowledge, rather than teamwork or communication skills.
Solenz Inc. is a relatively new company that employs 23 workers. The company is
facing a labor surplus problem with approximately 3 more employees than it needs.
Which of the following is the best strategy to deal with this labor surplus?
A. The company must use an early retirement strategy because it helps old employees
retire sooner, thereby solving the labor surplus issue.
B. The company must focus on natural attrition whereby employees leave the company
on their own, as this will reduce the burden of firing surplus employees.
C. The company must freeze their hiring practices, which will result in balancing the
number of employees and the demand for work over a period of time.
D. The company must implement pay reductions as this will help the company get rid
of less motivated employees.
E. The company must implement work sharing, which will take up the time of extra
workers and help complete projects faster.
Which of the following actions help organizations reduce the cost of health care
benefits offered to employees?
A. Increasing the amount employers pay for deductibles and coinsurance
B. Selecting traditional health insurance over HMOs and PPOs as a preferred option
C. Expanding the coverage for different types of claims
D. Paying some or all of the difference in cost between an HMO or PPO plan
E. Shifting from traditional health insurance plans to PPOs and CDHPs
Which of the following statements is true of selection decisions?
A. They should be a simple matter of whom the supervisor likes best.
B. They should only observe confidence in job candidates to assert competence of
candidates.
C. They should be based on which candidate best fits a job position.
D. They should be a simple matter of which candidate will take the lowest offer.
E. They should only be based on assessments of candidates’ intelligence and leadership
qualities.
Tests designed to measure such mental skills as verbal skills, quantitative skills, and
reasoning ability are referred to as _____ tests.
A. job performance
B. honesty
C. personality inventories
D. cognitive ability
E. physical ability
Identify the application of hands-on methods in training.
A. Used to manage the performance of teams
B. Used to compare alternatives
C. Used to compare facts
D. Used to establish teams or work groups
E. Used to teach specific skills
Adam contends that telework or telecommuting is profitable for both employers and
employees and has been a rising trend. Which of the following statements would
accurately explain the validity of Adam’s statement?
A. Telecommuting may support a strategy of corporate social responsibility.
B. Organizations need more office space and greater investments to achieve higher
productivity.
C. Employees telecommuting may have greater absences from work.
D. A telework arrangement is easy to set up for manufacturing workers.
E. A telework arrangement is difficult to set up for people in managerial, professional,
or sales jobs.
Which of the following are the most widespread methods for eliminating labor
shortages?
A. Downsizing and merging with other organizations
B. Hiring temporary workers and outsourcing work
C. Retrained transfers and turnover reduction
D. Overtime and new external hires
E. Overtime and retrained transfers