Management at an IT firm is thinking of promoting Barbara, a customer service
representative, to the position of senior customer relationship manager. Which of the
following, if true, would weaken management’s decision to promote her?
A. Barbara is currently on a sabbatical and is expected to return to the office in three
months.
B. Barbara was promoted to her current position less than a year ago.
C. Barbara has already had a pay rise over the last two years.
D. Barbara has little experience in handling such a position, which would require
greater responsibility.
E. Barbara has never been on an externship, unlike some of her customer service
colleagues.
Nazir, an HR manager at Solomon Beverages, recognizes and attracts potential job
seekers to his organization. In the context of HRM functions, Nazir is carrying out the
_____ process.
A. promoting
B. appraising
C. recruiting
D. forecasting
E. disbanding