Archives: Quiz

With reference to the Hofstede’s Framework for Assessing Cultures, ________ emphasizes a tight social framework in which people expect others in groups of which they are a part to look after them and protect them. A) uncertainty avoidance B) long-term […]

Research on employee stock ownership plans indicates that they ________. A) increase employee satisfaction B) decrease company profits C) reduce stress experienced by employees D) decrease productivity of employees E) increase employee turnover If followers are ________ and ________, the […]

Which of the following statements is not an example of stereotyping? A) There is no need to offer child care to him; men aren’t interested in child care. B) Don’t hire an older worker; they can’t learn new skills. C) […]

A(n) ________ organization is an organization that takes on a life of its own, apart from its founders or members and is valued for itself and not for the goods or services it produces. A) virtual B) matrix C) boundaryless […]

We use a number of shortcuts when we judge others. All of the following are shortcuts that we use to judge others except ________. A) stereotyping B) the halo effect C) the contrast effect D) the self-serving bias E) selective […]

The concept of socialized charismatic leadership seeks to integrate charismatic leadership with ________ leadership. A) transformational B) production-oriented C) relational D) ethical E) transactional Which of the following theories of leadership implies that individuals can be trained to become leaders? […]

Martha claims that she has been assigned marginal job roles or light workloads that do not lead to promotion. Which of the following terms accurately explains the type of discrimination she has been subjected to? A) intimidation B) sexual harassment […]

Steve is unhappy with his job. He takes every possible vacation and sick day and sometimes shows up late for work. He is expressing his dissatisfaction through ________. A) exit B) voice C) loyalty D) social voice E) neglect Peter […]

Most of us follow our doctor’s advice because our doctor has ________ power. A) legitimate B) reward C) referent D) expert E) coercive Which of the following types of justice is most strongly related to organizational commitment and satisfaction with […]

Alton, a mid-level manager for Knockaround Clothing in charge of monthly inventory, often participates in quarterly meetings of the Cherokee Nation in Tahlequah, Oklahoma. Alton’s supervisors’ allowing him flex time to attend these meetings embraces Alton’s ________. A) religion B) […]

Your colleagues at work are constantly talking about the vice-president in your region. He is perceived throughout the organization as a ruthless man who is not to be antagonized. It is necessary for you to bring him a report, and […]

Which of the following questions can aid in determining if someone is engaged in unethical politicking? A) What would be the point of politicking? B) Would politicking be worth the risk to the person? C) How are others being affected […]

Which of the following is an organizational development technique that involves an outsider assisting a manager to identify what to improve and how? A) action research B) intergroup development C) appreciative inquiry D) process consultation E) social reinforcement Which of […]

Work specialization contributes to higher employee productivity-but at the price of ________. A) reduced economies of scale B) increased cost C) reduced job satisfaction D) restricted flow of information E) increased complexity A skill-based pay plan is also called a […]

Which of the following is most likely to increase team efficacy? A) providing measurable goals B) helping the team achieve small successes C) improving the reflexivity of the team D) ensuring that team goals are challenging E) reducing the number […]

Martin Luther King, Ronald Reagan, Mary Kay Ash, and Steve Jobs are often considered as examples of ________ leaders. A) transactional B) transformational C) sanctioned D) nonsanctioned E) charismatic Carol is over 55 years of age and is targeted for […]

With reference to the four ways of increasing self-efficacy as proposed by Albert Bandura, verbal persuasion involves becoming more confident ________. A) because you gain relevant experience with the task or job B) because you see someone else doing the […]

According to the Myers-Briggs Type Indicator (MBTI) classification, people belonging to the ________ type are visionaries. They usually have original minds and great drive for their own ideas and purposes. They are skeptical, critical, independent, determined, and often stubborn. A) […]

Which of the following steps in the Kotter’s eight-step plan for implementing change represents the “movement” stage in the Lewin’s three-step model? A) Establish a sense of urgency by creating a compelling reason for why change is needed. B) Plan […]

Early research efforts at isolating leadership traits resulted in a number of dead ends. A breakthrough, of sorts, came when researchers began ________. A) organizing traits around the Big Five personality framework B) using the Keirsey Temperament Sorter C) using […]

Iris is a new employee at Schmitt Enterprises, a company which specializes in the production and sale of personal protection items. Joe has been an employee at the company for close to two years, and has done well to move […]

People who are ________ are less likely to be able to ________ their emotions. A) narcissistic; suppress B) neurotic; control C) happy; control D) sad; suppress E) confident; change Organizations following a(n) ________ strategy try to both minimize risk and […]

Which of the following statements is true regarding innovative organization? A) Organic structures negatively influence innovation. B) Interunit communication is low in innovative organizations. C) Short tenure in management is associated with innovation. D) Innovation is nurtured when there is […]

Which of the following is not a component of comprehensive workforce programs encouraging diversity? A) encouraging their employees to learn foreign languages and culture to promote and attract a diverse workforce B) encouraging fair treatment of all people regardless of […]

People who carefully gather and consider information consistent with the rational decision-making model are more likely to engage in which of the following decision-making errors? A) escalation of commitment B) randomness error C) availability bias D) performance evaluation E) reward […]

In regards to job engagement, having a good manager they enjoy working for and ________ were found to be the top causations. A) feeling appreciated by one’s supervisor B) being paid what they feel they are worth C) getting timely […]

You are interested in explaining the different types of organizational designs to students of basic management. These students need to know the advantages and disadvantages of each structure as well as the structure’s characteristics. You extol the virtues and benefits […]

What is the first step in the rational decision-making model? A) developing alternatives B) defining the problem C) identifying the decision criteria D) weighing the decision criteria E) collecting relevant data Until the late 1980s, business school curricula emphasized the […]

The values that convey an organization’s culture and are widely accepted throughout the organization are known as ________. A) foundational values B) core values C) shared values D) institutional values E) unique values Dispatch Heroes Inc. is a medium-sized logistics […]

What is the main strength of job rotation? A) It eliminates management involvement. B) It increases motivation. C) It increases productivity. D) It decreases training costs. E) It decreases supervisor work load. Basing managerial decisions on the best available scientific […]

________ results in a level of performance that is greater than the sum of the individual inputs. A) Synergy B) Positive affect C) Emotional labor D) Cognitive dissonance E) Emotional dissonance During the “dreaming” step of appreciative inquiry, participants ________. […]

Fran has just completed and scored the LPC questionnaire given to her during an evaluation exercise. She is surprised when she finds out that she described her least preferred co-worker in relatively positive terms because she recalls being particularly annoyed […]

Which of the following is not one of the five factors included in the Big Five Model? A) agreeableness B) conscientiousness C) intuitiveness D) emotional stability E) extraversion The important groups to which an individual belongs or hopes to belong […]

Which of the following is a characteristic of distributive bargaining? A) win-win solution B) long-term focus C) good interpersonal relationships D) opposed interests E) high information sharing ________ indicates how strongly peoples’ reasons for pursuing goals are consistent with their […]

In an example, a local church is made up of people who are very different in their lifestyles and their stages of life. Mary is a 23-year-old single parent who earns the minimum wage. Jonathan is 60 years old, extremely […]

Theory Y ________. A) advocates job sharing B) if implemented, reduces intrinsic employee motivation C) encourages telecommuting D) encourages fixed pay structure E) is consistent with participative management According to the Fiedler contingency model of leadership, task-oriented leaders perform best […]

Which of the following is a type of discrimination that cannot be monitored or observed and may occur simply because the actor is not aware of the effects of their actions? A) randomization B) inclusion C) company policy D) exclusion […]

You are more likely to notice cars like your own due to ________. A) stereotyping B) self-serving bias C) selective perception D) halo effect E) contrast effect Nunya is a computer software company that employs highly intelligent, but somewhat unusual […]

A manager should practice ________, which means in dealing with cross-cultural communication, a manager should put herself in the place of the employee to understand the employees values, experiences and frames of reference. A) evaluation B) empathy C) complicity D) […]

Workforce diversity means that organizations are becoming more heterogeneous in terms of all of the following except ________. A) age B) gender C) domestic partners D) socio-economic status E) religion Alberto is working with a group of fifteen people to […]

Which of the following statements is true regarding self-managed work teams? A) Self-managed work teams typically consist of forty to fifty employees. B) Self-managed work teams typically manage conflicts well. C) Members of self-managed work teams typically report lower job […]

________ bargaining is negotiation that seeks to divide a “fixed pie.” A) Distributive B) Integrative C) Reflective D) Affective E) Conjunctive Based on the dimensions of cooperativeness and assertiveness, the conflict-handling intentions are classified into five categories. Which of the […]

Tammy, Lisa, Bart, Madaline, and Roberto all work at Frink Electronics. After work, Tammy, Lisa, and Madaline all enjoy going to the Lux Lounge for Happy Hour. Tammy, Lisa, Bart, Madaline, and Roberto constitute a(n) ________ group. A) task B) […]

Which of the following would not be considered a service employee? A) Fast food counter worker B) Sales clerk C) Police officer D) Automobile repair technician E) Financial planner The ________ process helps candidates learn about the organization and if […]

Which of the following is not indicative of situational strength? A) clarity B) consistency C) constraints D) comprehension E) consequences Which of the following types of power requires acceptance of the leader’s authority by members of the organization? A) referent […]

Ethical dilemmas are situations in which employees are required to identify right and wrong conduct. Behavioral studies imply that people can be trained to be leaders. Answer: TRUE Explanation: Trait research provides a basis for selecting the right people for […]

People who carefully gather and consider information consistent with the rational decision-making model are more likely to engage in escalation of commitment than those who spend less time thinking about their choices. The Fiedler contingency model proposes that effective group […]

People are usually forced to think more thoroughly about what they want to convey in a spoken message than in a written one. Work specialization increases the time spent in changing tasks. Answer: FALSE Explanation: Due to work specialization less […]

The more management relies on formal, collective, sequential, fixed, and serial socialization programs and emphasizes divestiture, the more likely newcomers’ differences will be stripped away and replaced by standardized predictable behaviors. There’s an increasing blurring between the work and nonwork […]

Those who spend extensive periods of time in other cultures generate more innovative solutions to problems. A role indicates a set of expected behavior patterns attributed to someone occupying a given position in a social unit. Answer: TRUE Explanation: A […]