People who are ________ are less likely to be able to ________ their emotions.
A) narcissistic; suppress
B) neurotic; control
C) happy; control
D) sad; suppress
E) confident; change
Organizations following a(n) ________ strategy try to both minimize risk and
maximize opportunity for profit, moving into new products or new markets only after
innovators have proven their viability.
A) innovation
B) cost-cutting
C) imitation
D) organic
E) mechanistic
With reference to John Holland’s personality-job fit theory, people belonging to the
“realistic” type will be most suitable for the job of a(n) ________.
A) painter
B) accountant
C) mechanic
D) lawyer
E) biologist
Which of the following statements is true regarding job sharing?
A) It expands jobs by increasing the degree to which the worker controls the planning,
execution, and evaluation of the work.
B) It is also called cross-training.
C) It allows two or more individuals to split a traditional 40-hour-a-week job.
D) It involves periodic shifting of an employee from one task to another with similar
skill requirements at the same organizational level.
E) Job sharing is a method of job enrichment.
________ is defined as the biological heritage people use to identify themselves.
A) Race
B) Diversity
C) Culture
D) Civilization
E) Ethnography
Thad, Jamarcus, and Willy have been working for Davidson International each for three
years. While the trio started together as analysts and are all still on the same team,
Jamarcus has recently been made a team lead while Willy and Thad are still in their
respective positions although Willy did receive a small raise after his last performance
evaluation. Willy was happy to receive the raise but felt guilty that Thad did not also get
a raise. Which best describes Willy’s feelings?
A) cognitive dissonance
B) affective behavior
C) job satisfaction
D) workplace deviance
E) organizational citizenship
Which of the following statements is true regarding goals?
A) Goal commitment is most likely to occur when the individual has an external locus
of control.
B) Generalized goals produce a higher level of output as compared to specific goals.
C) People do better when they get feedback on how well they are progressing toward
their goals.
D) If factors such as acceptance of the goals are held constant, the more simple the
goal, the higher the level of performance.
E) Assigned goals appear to generate greater goal commitment in lower rather than
higher power-distance cultures.
For many people, a 50-50 flip of a coin for $100 might not be worth as much as a sure
promise of $50, even though the gamble is mathematically worth twice as much as the
sure thing. This is an example of ________.
A) selective perception
B) self-serving bias
C) risk aversion
D) availability bias
E) confirmation bias
Which of the following is an example of an individual source of resistance to change?
A) structural inertia
B) selective information processing
C) limited focus of change
D) threat to established power relationships
E) group inertia
Which of the following statements is true regarding impression management (IM)
techniques?
A) During interviews, applicants appear to use ingratiation more than self-promotion.
B) Ingratiation is negatively related to performance ratings.
C) Those who self-promote receive higher performance evaluations.
D) Ingratiation works well in interviews.
E) Giving excuses is considered as an assertive IM technique.
Which of the following has been the most studied potential source of innovation?
A) psychological factors
B) structural variables
C) human resource factors
D) cultural variables
E) financial factors
Which of the following statements is true regarding participative management?
A) Participative management typically has only a modest influence on variables such as
employee productivity and motivation.
B) The two most common forms are works councils and board representatives.
C) It is called “the most widely legislated form of employee involvement around the
world.”
D) Research evidence on participative management indicates that it is a sure means for
improving employee performance.
E) Participative management involves few representatives of workers sitting on the
company’s board of directors.
Alberto’s team is evaluating and developing the database for the water pollution data of
three cities. He wants to improve the team efficacy of his team. Which of the following
actions can Alberto take to increase team efficacy before the project starts?
A) plan a team outing for the team members
B) make sure that his team is not comprised of more than nine people
C) spend considerable time evaluating team members and allocating proper roles for
each
D) provide client’s software and database training for all the team members
E) create team goals that are very challenging
Which of the following statements is true regarding work specialization?
A) Work specialization indicates to what degree there will be rules and formalization
regulations to direct employees and managers.
B) Work specialization decreases the time spent in changing tasks.
C) Work specialization increases the cost of finding and training workers to do specific
and repetitive tasks.
D) Work specialization provides an unending source of increased productivity.
E) Work specialization hinders efficient use of employee skills.
Individuals from individualistic counties tend to see power as a means to ________
while those from collectivist counties tend to see power as a means to ________.
A) advance their personal ends; helping others
B) advance their personal ends; gain advantage over others
C) gain advantage over others; advance their personal ends
D) help others; advance their personal ends
E) help others; gain advantage over others
Which of following statements is true regarding a reward system that attempts to create
good team players?
A) The reward system should encourage competitive efforts.
B) Rewards given to individuals should be based on peer evaluation.
C) The reward system should ignore individual contributions.
D) Performance-based rewards could include a bonus based on achievement of team
goals.
E) The reward system should discourage cooperative efforts.