In regards to job engagement, having a good manager they enjoy working for and
________ were found to be the top causations.
A) feeling appreciated by one’s supervisor
B) being paid what they feel they are worth
C) getting timely promotions
D) socializing with one’s coworkers
E) having flexible work schedules
People who score ________ on emotional stability are more likely to react strongly to
________ events.
A) low; positive
B) low; negative
C) average; positive
D) average; negative
E) high; negative
If you were using the Fiedler contingency model of leadership to establish a scenario in
your company which gives managers maximum control, which of the following
combinations of situational dimensions would you seek to achieve?
A) high task structure, good leader-member relations, and strong position power
B) limited position power, good leader-member relations, and low task structure
C) less structured jobs, strong position power, and moderate leader-member relations
D) broad employee responsibilities, low position power, and moderate leader-member
relations
E) good leader-member relations, low position power, and unstructured jobs
According to the job characteristics model, autonomy is defined as the degree to which
________.
A) a job requires completion of a whole and identifiable piece of work
B) work activities generates direct and clear information about performance
C) a job provides the worker freedom in scheduling the work
D) a job has an impact on the lives or work of other people
E) a job requires a variety of different activities
Which is not a weakness of group decision making?
A) Group decision making is time consuming.
B) Group decisions tend to be less creative than individual decisions.
C) Group decisions suffer from ambiguous responsibility.
D) Group decisions can be dominated by one or a few members.
E) In a group decision, the responsibility of any single member is diluted.
Diversity of members includes all of the following except ________.
A) age
B) sex
C) marital status
D) race
E) educational level
Which of the following statements is true regarding size of teams?
A) Generally speaking, the most effective teams have twelve to fifteen members.
B) When teams have excess members, cohesiveness declines.
C) As team size increases, social loafing decreases.
D) When teams have excess members, mutual accountability increases.
E) As team size increases, coordination problems tend to decrease.
Leadership is best defined as ________.
A) the ability to influence a group toward the achievement of a vision or set of goals
B) the process of drawing up formal plans and monitoring their implementation
C) the process of carrying out the vision and strategy provided by management
D) the process of coordinating and staffing the organization and handling day-to-day
problems
E) the proper use of the influence gained exclusively as a result of one’s organizational
position
Which of the following statements is true regarding distributive bargaining?
A) It operates under zero-sum conditions.
B) It focuses on long-term relationships.
C) It involves high information sharing.
D) It attempts to create a win-win solution.
E) In terms of intraorganizational behavior, all things being equal, distributive
bargaining is preferable to integrative bargaining.
Patrick and Allison work at a local car dealership as sales persons and are paid on both
salary and commission. What type of pay related motivation is being used?
A) variable-pay program
B) internal equity
C) external equity
D) skill-based plan
E) flexible benefits
Individuals who are narcissistic are higher in some behaviors associated with
________.
A) charismatic leadership
B) transactional leadership
C) transformational leadership
D) authentic leadership
E) servant leadership
________ indicates a person’s ability to be self-aware, detect emotions in others, and
manage emotional cues and information.
A) Emotional intelligence
B) Emotional dissonance
C) Confirmation bias
D) Cognitive distortion
E) Cognitive dissonance
The two major forms of employee involvement are participative management and
________.
A) organizational restructuring
B) job sharing
C) representative participation
D) job rotation
E) job enlargement
You have decided to try to find a win-win situation to help labor and management
resolve their differences. You are attempting to engage in ________.
A) integrative bargaining
B) conciliation
C) mediation
D) distributive bargaining
E) arbitration
Elsa joined her new law firm expecting to participate in exciting environmental law
cases, and cutting edge research. After one month at the firm she still hasn’t been
assigned a case and spends most of her time filing standardized appeals for title
disputes with insurance companies. In which stage of the socialization process is Elsa?
A) prearrival
B) encounter
C) metamorphosis
D) post-encounter
E) post-arrival
This field of study has helped us understand differences in fundamental values,
attitudes, and behavior between people in different countries and within different
organizations.
A) anthropology
B) corporate strategy
C) political science
D) operations research
E) psycholinguistics
According to the Big Five Model, people who score high on the ________ dimension
are creative, curious, and artistically sensitive.
A) emotional stability
B) extraversion
C) openness to experience
D) agreeableness
E) conscientiousness