You are more likely to notice cars like your own due to ________.
A) stereotyping
B) self-serving bias
C) selective perception
D) halo effect
E) contrast effect
Nunya is a computer software company that employs highly intelligent, but somewhat
unusual people. Every Friday, free lollipops, toys, or other treats are given out to
encourage employees to remember how creative they were when they were children.
All the new members of the organization are told about the founders who were three
young people who “got lucky” and sold a video game that they invented. The
employees are allowed to dress informally and can set their own working hours.
Informing employees about the founders is an example of which technique for
transmitting culture?
A) stories
B) material symbols
C) language
D) rituals
E) corporate chants
Which of the following terms indicates the tendency of individuals to spend less effort
when working collectively?
A) groupthink
B) collective efficacy
C) social loafing
D) groupshift
E) clustering
The difference between good and bad management can be the difference between
________ and ________.
A) profit; loss
B) employment; success
C) development; deterioration
D) collaboration; noncooperation
E) productivity; unproductivity
Group behavior, power, and conflict are central areas of study for ________.
A) archaeologists
B) philanthropists
C) anthropologists
D) social psychologists
E) operations analysts
Which of the following was the most significant change in the United States labor force
during the last half of the twentieth century?
A) substantial decreases in the number of workers who are under 55
B) increases in the percentage of United States citizens of Hispanic origin
C) the increasing number of African-Americans at all levels within the workforce
D) the steady increase in the percentage of employed males
E) the rapid increase in the number of female workers
In the case of distributive bargaining, the ________ point indicates what a person would
like to achieve out of a negotiation.
A) resistance
B) clarification
C) target
D) closure
E) focus
________ is a process that helps new employees adapt to the prevailing organizational
culture.
A) Satisficing
B) Reciprocal interdependence
C) Socialization
D) Formalization
E) Social loafing
Caleb, a manager, always displays anger when he negotiates with his team members.
Which type of bargaining is Caleb employing to induce concessions from his team?
A) integrative bargaining
B) collective bargaining
C) distributive bargaining
D) individual bargaining
E) dysfunctional bargaining
The main difference between the ideas of self-efficacy and self-esteem is ________.
A) self-efficacy cannot be improved
B) self-esteem is often baseless
C) self-efficacy refers specifically to tasks
D) both A and B
E) both A and C
High Machs ________ than do low Machs.
A) manipulate less
B) perform better in situations that have several rules and regulations
C) win less
D) are persuaded less
E) persuade others less
Jennifer has already presented two excellent reports. The third report she has just
presented is clearly not as good as the first two reports, yet she is given the same high
grade as before. What shortcut has the teacher used in this case?
A) the contrast effect
B) the halo effect
C) stereotyping
D) the framing effect
E) the hindsight bias
The Boeing Company created a team made up of employees from production, planning,
quality control, tooling, design engineering, and information systems to automate shims
on the company’s C-17 program. This team is most likely to be an example of a
________ team.
A) command
B) cross-functional
C) self-managed
D) problem-solving
E) task
Attribution theory uses three factors to determine if a person’s behavior is caused
internally or externally. One of these three factors is consensus. It indicates if
________.
A) the person has high propensity to defer to others
B) the individual displays different behaviors in different situations
C) everyone who faces a similar situation responds in the same way
D) the individual responds the same way over time
E) the person scores high on conscientiousness
Which of the following statements is true regarding moods?
A) Moods are more intense feelings than emotions.
B) Moods don’t last longer than emotions.
C) Moods are more action oriented in nature, as compared to emotions.
D) Moods are less cognitive in nature than emotions.
E) Moods are generally not indicated by distinct facial expressions.
The job characteristics model describes five dimensions of a job. A job can be enriched
by modifying one or more of these five dimensions. Which of the following methods of
job enrichment involves modifying task identity and task significance dimensions of a
job?
A) combining tasks
B) forming natural work units
C) establishing client relationships
D) expanding jobs vertically
E) opening feedback channels
What is the major problem with the Myers-Briggs Type Indicator as a measure of
personality?
A) It is very difficult to administer.
B) It forces a person to be categorized as either one type or another.
C) It does not include enough dimensions to differentiate all the variety of human
personality.
D) It tends to overemphasize intuitive personality traits over analytical personality
traits.
E) It does not clearly classify a person into any single type.
It seems that your work group is in conflict much of the time. One colleague has
suggested that you, as the supervisor, are responsible for eliminating the conflict so that
your work group can function harmoniously. Another colleague has suggested that
conflict is good for stimulating creativity and productivity within the work
environment. You are unsure about whether you should try to eliminate the conflict
within your group or learn to deal with it positively. If you support the idea that conflict
should be eliminated, you are supporting which of the following views of conflict?
A) the traditional view
B) the human relations view
C) the interactionist view
D) the moderated acceptance view
E) the optimistic view
All of the following are high in channel richness except ________.
A) words
B) postures
C) writing
D) gestures
E) smiles
Which of the following is true of teams?
A) A team consists of two or more people who work independently, with distinct goals
and strategies.
B) A team works over some time period to accomplish common goals related to some
task-oriented purpose.
C) Groups are formed with a specific purpose in mind, while teams do not have a
specific goal.
D) The members of a team operate relatively independently of each other, and other
members are not essential to their accomplishment of goals.
E) Interactions among members within teams are more personal and informal than
interactions between people in groups.