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Which of the following statements is not an example of stereotyping?
A) There is no need to offer child care to him; men aren't interested in child care.
B) Don't hire an older worker; they can't learn new skills.
C) She was good at her last job, so she will be good at this one.
D) She won't relocate for a promotion, since women don't relocate.
E) The new hire will be emotionally insensitive, since he is a man.
What does the Myers-Briggs Type Indicator classification of "E or I" stand for?
A) extraverted/intuitive
B) emotional/introverted
C) extraverted/introverted
D) emotional/intuitive
E) empathetic/innovative
Coasting on the group effort is termed ________.
A) emotional labor
B) cognitive dissonance
C) social loafing
D) positivity offset
E) self-concordance
As managers oversee the movement of jobs to countries with low-cost labor, ________.
A) they tend to ignore the home country needs
B) they must deal with strong criticism from labor groups
C) they manage less diverse workforces
D) they avoid markets like China and other developing nations
E) they work themselves out of a job
The phenomenon of ________ describes situations in which group pressures for
conformity deter the group from critically appraising unusual, minority, or unpopular
views.
A) social loafing
B) groupshift
C) groupthink
D) group polarization
E) satisficing
An informal communication network in an organization is typically called the
________.
A) wheel network
B) grapevine
C) chain network
D) contextual system
E) free acting system
Which of the following is not something a manager should do to communicate better
across cultures?
A) assume similarity until difference is proven
B) emphasize description rather than interpretation
C) practice empathy
D) interpret the situation from the differing perspectives of all concerned
E) treat interpretations as a working hypothesis
Fiedler's contingency leadership model assumes that ________.
A) an individual's leadership style is essentially fixed
B) an individual can use the LPC to change his/her style to a more productive style
C) there is no ideal way to match leadership styles with situations
D) all leaders can learn to adapt to different contingencies
E) each person's style will change in accordance with the situation at hand
Which of the following types of small-group communication networks is most effective
for facilitating the emergence of a leader?
A) chain network
B) all-channel network
C) wheel network
D) mesh network
E) bus network
________ refers to the degree to which decision making is concentrated at a single
point in the organization.
A) Formalization
B) Departmentalization
C) Centralization
D) Work specialization
E) Line of command
________ help employees understand the history and past actions of an organization
and explain and legitimate current practices by anchoring the present in the past.
A) Stories
B) Material symbols
C) Rituals
D) Organization specific terms
E) Corporate chants
________ is the only power tactic that is effective for exerting upward influence,
downward influence, and lateral influence.
A) Legitimacy
B) Exchange
C) Ingratiation
D) Pressure
E) Rational persuasion
