Fran has just completed and scored the LPC questionnaire given to her during an
evaluation exercise. She is surprised when she finds out that she described her least
preferred co-worker in relatively positive terms because she recalls being particularly
annoyed by this difficult co-worker several times in the past. Based on your
understanding of Fiedler’s model, you explain to Fran that her LPC score makes sense
within the model because ________.
A) Fran tends to become very dominating when given ambiguous tasks
B) Fran is usually much more focused on productivity than on developing relationships
C) Fran tends in general to focus on building good relationships with the other
employees
D) Fran has a spotty work history and has tended to switch jobs every couple of years
E) Fran is usually chosen for positions of high responsibility within your organization
Which of the following would be an example of politicking?
A) complimenting your supervisor on her new car
B) stating that you were an NCAA athlete when you only played intramurals
C) accepting a compliment for work you did not do
D) All are examples of unethical politicking.
E) None are examples of unethical politicking.
________, the most widely used intelligence test in hiring decisions, takes only 12
minutes to complete.
A) Kaufman Adolescent and Adult Intelligence Test (KAIT)
B) Kaufman Brief Intelligence Test (KBIT)
C) Myers-Briggs Type Indicator Assessment
D) Multidimensional Aptitude Battery (MAB-II)
E) Wonderlic Cognitive Ability Test
Timothy works with people of various nationalities and faiths. How can he effectively
manage people from different cultures?
A) by adapting his management style to their differences
B) by keeping a straightforward and open communication style
C) by using his own motivations to guide others
D) by treating everyone uniformly, regardless of their background
E) by guiding them to adapt to his management style
How is team potency described in the context of servant leadership?
A) It is a belief that one’s team has above-average skills and abilities.
B) It is a psychological state when you agree to make yourself vulnerable to another.
C) It is the ability to influence a group toward the achievement of a vision.
D) It is the degree to which job assignments are procedurized.
E) It is an attribution people make about other individuals.
You decide that your company’s choice of which new product to manufacture needs to
have widespread acceptance and that this decision needs to be of the highest quality
possible. Having read the literature on decision making, you believe that this choice
needs to be made by a group of your best managers. You have decided to use the
nominal group technique. Which of the following statements is true about this method?
A) This method is good for building group cohesiveness.
B) This method is good for processing ideas rapidly.
C) This method is good for encouraging independent thinking.
D) This method is not an inexpensive means for generating a large number of ideas.
E) This method is good for achieving commitment to a solution.
Maya just got out of a meeting. She is extremely frustrated because nothing got done
and now she has to deal with workplace drama. Sophia is threatening to quit because
the group members severely criticized her idea without even giving her a chance to
complete her point. The entire meeting turned into a conflict management session for
Maya. Which of the following meeting techniques was most likely used by Maya?
A) interacting group
B) brainstorming
C) nominal group
D) electronic meeting
E) video conferencing
With the passage of the Americans with Disabilities Act (ADA) in 1990, the presence of
individuals with disabilities in the United States workforce has rapidly decreased.
When ________ communication is used for transferring a message, the message
becomes tangible and verifiable and it can be stored for an indefinite period.
A) oral
B) grapevine
C) written
D) nonverbal
E) lateral
Which of the following is not a key characteristic of a charismatic leader?
A) sensitivity to follower needs
B) unconventional behavior
C) vision and articulation
D) focus on maintaining status quo
E) willingness to take risks
Which of the following statements is most likely true regarding the norming stage of
group development?
A) According to the five-stage group-development model, this is the second stage in the
group development model.
B) This stage is characterized by a great deal of uncertainty about the group’s purpose,
structure, and leadership.
C) During this stage, members accept the existence of the group but resist the
constraints it imposes on individuality.
D) During this stage, the group develops a common set of expectations of what defines
correct member behavior.
E) During this stage, the group performs the task at hand.
Jennifer’s boss asks for her recommendations on strategies to promote functional
conflicts within the company. Which of the following is Jennifer most likely to
recommend?
A) punishing individuals who support beliefs that management has rejected
B) empowering employees to question their bosses
C) implementing a policy of promoting personnel who are conflict avoiders
D) instructing managers to discourage devil’s advocacy in the decision-making process
E) encouraging managers to reward employees who keep their opinions to themselves
Which theory of leadership proposes that followers attribute heroic or extraordinary
leadership abilities when they observe certain behaviors?
A) transformational leadership theory
B) authentic leadership theory
C) transactional leadership theory
D) attributional leadership theory
E) charismatic leadership theory
You are bringing together faculty from different behavioral disciplines to author a new
textbook in organizational behavior. Represented are professors from psychology,
sociology, social psychology, anthropology, political science, and industrial
engineering. You should expect that the faculty member from ________ will probably
contribute information about large-scale group behavior.
A) sociology
B) psychology
C) social psychology
D) anthropology
E) industrial engineering
Which of the following is not an example of a physical or mental impairment that
substantially limits one or more major life activities?
A) Stockholm syndrome
B) alcoholism
C) Down syndrome
D) deafness
E) schizophrenia
________ is the ability to use logic and assess the implications of an argument.
A) Verbal comprehension
B) Inductive reasoning
C) Deductive reasoning
D) Perceptual speed
E) Spatial visualization
Which of the following statements is true about the simple structure?
A) It is very expensive to operate.
B) It is characterized by a high degree of departmentalization.
C) It becomes increasingly inadequate as an organization grows.
D) It is rigid.
E) It is characterized by a narrow span of control.