People who carefully gather and consider information consistent with the rational
decision-making model are more likely to engage in which of the following
decision-making errors?
A) escalation of commitment
B) randomness error
C) availability bias
D) performance evaluation
E) reward systems
Which of the following is a component of the three-component model that is considered
as the foundation for all creative work?
A) expertise
B) creative thinking skills
C) intrinsic task motivation
D) intuition
E) analytical skills
Which of the following is not one of the key components of effective teams?
A) team efficacy
B) large size
C) adequate resources
D) member flexibility
E) leadership and structure
If team members have similar mental models then it means that the team members have
similar ________.
A) roles within the team
B) self-efficacy
C) knowledge and skills
D) beliefs about how the work gets done
E) attitudes towards social loafing
Tammy, Lisa, Bart, Madaline, and Roberto all work at Frink Electronics. After work,
Tammy, Lisa, and Madaline all enjoy going to the Lux Lounge for Happy Hour.
Tammy, Lisa, and Madaline constitute a(n) ________ group.
A) task
B) formal
C) informal
D) performance
E) action
Thadius works as a Police Officer at the U.S. Capitol Building in Washington, D.C.
Recently, at the same time Thadius and his partner Ryan announced plans to marry, he
was denied a promotion to Captain. Within which doctrine can Thadius make a claim of
discrimination?
A) Federal Law
B) Federal Governmental Policies
C) Civil Rights Act of 1964
D) Both A and C
E) Both B and C
Raul is a financial analyst who oversees the daily financial expenditures for a major big
box retailer. On a typical day, Raul does not interact with other employees and only
meets with his team on Monday afternoons; however, he typically has to run a report at
7:30 am and then a final report at 7:30 pm. Raul and his wife Emily have a 6 month old
son and Emily will soon be returning to work thus requiring the couple to engage
childcare. To enhance Raul’s well-being at work, his manager could ________.
A) reassign Raul to a position which requires less time
B) allow Raul to completely work from home
C) allow Raul to work from home four days a week
D) fire Raul
E) None of these ideas would enhance Raul’s well-being.
In the ethical yardstick of ________, decisions are made solely on the basis of their
outcomes, ideally to provide the greatest good for the greatest number.
A) utilitarianism
B) self-serving bias
C) bounded rationality
D) selective perception
E) anchoring bias
Which of the following types of organizations is most likely to operate in a state of
perpetual flux and reorganization?
A) a highly decentralized organization
B) a boundaryless organization
C) a matrix organization
D) a bureaucracy
E) a virtual organization
________ is a new idea applied to initiating or improving a product, process, or service.
A) A continuous improvement process
B) Double-loop learning
C) Innovation
D) Process reengineering
E) Organizational streaming
Which one of the following characteristics is not necessarily true about groups?
A) Group members are interdependent.
B) Groups have two or more members.
C) Groups are determined by the organization chart.
D) Groups interact.
E) Groups have particular objectives.
Who coined the term “boundaryless organization”?
A) Steve Jobs
B) Jack Welch
C) Henry Mintzberg
D) Bill Gates
E) Frederick Herzberg