Ethical dilemmas are situations in which employees are required to identify right and
wrong conduct.
Behavioral studies imply that people can be trained to be leaders.
Self-generated feedback is a more powerful motivator than externally generated
feedback.
People who pursue goals for extrinsic reasons are more likely to attain their goals and
are happy even if they do not.
If creativity is important, then individual decision making tends to be more effective
than group decision making.
Our perception of reality can be substantially different from objective reality.
Most studies show a direct relationship between older workers and absenteeism.
Which of the following is not a step in the negotiation process?
A) definition of ground rules
B) clarification and justification
C) bargaining and problem solving
D) process evaluation
E) preparation and planning
The selection process helps sustain the organization’s culture by ________.
A) encouraging discussion about norms
B) hiring candidates who fit well within the organization
C) selecting employees who deserve to be promoted
D) developing performance evaluation criteria
E) rewarding conformity of skills
Hiba leads a team of interior decorators. Her job requires her to visualize various
positions of objects in space. Which of the following dimensions of intellectual ability
does this skill accurately refer to?
A) spatial visualization
B) memory
C) deductive reasoning
D) perceptual speed
E) inductive reasoning
Which of the following terms best describes the tendency to underestimate the
influence of external factors and overestimate the influence of internal factors when
making judgments about the behavior of others?
A) fundamental attribution error
B) halo effect
C) selective perception
D) overconfidence
E) randomness error
Munwar and Jackson both work as logistics supervisors at a successful restaurant
management company. Recently, the manager for District G retired and both Munwar
and Jackson have been approached about filling the position. While Munwar was
excited about the possible promotion, Jackson was not interested in the position because
it would require relocation and travel as well as the supervision of over 200 employees.
Jackson’s behavior can be explained by ________.
A) sociology
B) big data
C) organizational behavior
D) contingency variables
E) interpersonal skills
Gene is regarded by his peers as an extremely creative designer of watercraft. He
attributes much of his success to his family: he was raised by a traditional boat builder
and from a very early age was surrounded by boats and the people who made them. To
what element of the three-component model of creativity does Gene attribute his
success?
A) intuitiveness
B) external locus of control
C) task motivation
D) expertise
E) creative thinking skills
________ is a psychological state that exists when you agree to make yourself
vulnerable to another because you have positive expectations about how things are
going to turn out.
A) Consideration
B) Trust
C) Empowerment
D) Empathy
E) Respect
Which of the following statements is true regarding effects of culture on change effects?
A) People in high power distance cultures prefer champions to work closely with those
in authority to approve innovative activities before work is begun.
B) In cultures in which people believe that they can dominate their environment,
individuals will tend to take a passive approach toward change.
C) As compared to people from the United States, people from China are more likely to
seek change programs that promise fast results.
D) People in the United States are more resistant to change efforts than their Italian
counterparts.
E) People in the United States tend to see themselves as subjugated to their
environment and thus will tend to take a passive approach toward change.
Anya is a graphic designer in a firm specializing in making logos for their clients. Last
week, she got client specifications on how to make a new logo. She was able to create a
prototype, and having got it initially reviewed by her immediate supervisor, she made
changes until the client was satisfied with her final product. Based on this description,
it’s safe to say that Anya’s job is high in ________ and ________.
A) task significance; feedback
B) autonomy; skill variety
C) feedback; skill variety
D) task identity; feedback
E) skill variety; autonomy
Jessica does not believe that the methods and processes for determining salary increases
in her company are fair. As per this example, Jessica believes that there is a problem
with the firm’s ________ justice.
A) interpersonal
B) distributive
C) associative
D) procedural
E) outcome
Jeremy has a strong extraversion personality with a moderate level of
conscientiousness. In which position will Jeremy most likely be successful?
A) personal trainer
B) waiter
C) bank teller
D) police officer
E) accountant
Which of the following employees does not exhibit deviant behavior in the workplace?
A) Samuel quits his job because his manager never appreciates his efforts.
B) Joanna, an HR executive, uses work time to surf articles on the latest fashion trends.
C) Wilson takes work supplies like pens and paper clips home for personal use.
D) Lily does not show up for work for more than 3 days a week.
E) Cara wraps up her work early to attend her daughter’s ballet recital.
Which of the following Big Five traits is most strongly related to life satisfaction, job
satisfaction, and low stress levels?
A) emotional stability
B) extraversion
C) openness to experience
D) agreeableness
E) conscientiousness
Which of the following influence tactics is considered a “harder” tactic that emphasizes
formal power and incurs greater costs and risks?
A) personal appeal
B) coalition
C) rational persuasion
D) inspirational appeal
E) consultation
Which of the following theories proposes that people prefer to feel they have control
over their actions, so anything that makes a previously enjoyed task feel more like an
obligation than a freely chosen activity will undermine motivation?
A) theory of needs
B) motivation-hygiene theory
C) two-factor theory
D) self-determination theory
E) goal setting theory