The concept of socialized charismatic leadership seeks to integrate charismatic
leadership with ________ leadership.
A) transformational
B) production-oriented
C) relational
D) ethical
E) transactional
Which of the following theories of leadership implies that individuals can be trained to
become leaders?
A) trait theories
B) LMX theory
C) contingency theories
D) behavioral theories
E) Fiedler model
Darg’s team just had a research breakthrough. They’ll need several thousands of dollars
to complete the project. Darg has called a series of meetings in which he’s promoting
the significance of the new discovery, explaining the economic benefits that will result
from the final project, and answering questions. Darg is a(n) ________ within his
company.
A) change agent
B) arbitrator
C) manipulator
D) idea champion
E) stress creator
A manufacturing manager organizes a plant into engineering, accounting,
manufacturing, personnel, and supply specialists departments. This division of an
organization into groups according to work functions is an example of ________.
A) social clustering
B) bureaucracy
C) specialization
D) centralization
E) departmentalization
Why are agreeable people usually less successful in their careers?
A) They aren’t happy in their lives.
B) They aren’t liked by superiors.
C) They don’t make many friends.
D) They don’t negotiate well.
E) They are prone to impulsive behavior.
When one person seeks to satisfy his or her own interests regardless of the impact on
the other parties to the conflict, that person is ________.
A) competing
B) avoiding
C) accommodating
D) compromising
E) collaborating
Which dimension of the Big Five Model refers to an individual’s propensity to defer to
others?
A) conscientiousness
B) agreeableness
C) extraversion
D) openness to experience
E) emotional stability
Which of the following is not an example of a performance norm?
A) when an employee needs to look busy
B) how hard an employee should work
C) the appropriate levels of tardiness
D) the acceptable level of output
E) how to get the job done
Which of the following techniques can be used for increasing effectiveness of teams?
A) Implement a reward system that encourages competitive efforts.
B) The appraisal system should take into consideration peer evaluation.
C) Avoid giving promotions and pay raises for individual contributions.
D) Training should be provided to those candidates who lack team skills.
E) The reward system should discourage cooperative efforts.
Within organizations, leaders are needed to ________ and managers are needed to
________.
A) oversee the manager; execute the leaders ideas
B) challenge the status quo; create visions of the future
C) formulate detailed plans; create efficient organizational structures
D) inspire organizational members; oversee day-to-day operations
E) Leaders and managers both do all of the above.
The process of socialization consists of three stages. Which of the following is one of
these three stages?
A) prearrival
B) preencounter
C) evaluation
D) post-arrival
E) post-encounter
________ is the study of the impact that individuals, groups, and structure have on
behavior within organizations.
A) Leadership
B) Organizational strategy
C) Performance management
D) Employee relations
E) Organizational behavior
Adrianna is a research analyst in the New York Stock Exchange. Her job requires her to
forecast demand for various companies’ stocks and shares for various time periods.
Which of the following dimensions of intellectual ability does this skill accurately refer
to?
A) verbal comprehension
B) memory
C) inductive reasoning
D) spatial visualization
E) perceptual speed
Mary telephones her employee, Joe, to let him know that today’s meeting has been
moved to one o’clock. In the communication process, Mary is ________.
A) the sender
B) the receiver
C) the decoder
D) the channel
E) the encoder
Vance and Jared were both recently hired to be program directors at an urban university.
Vance attended a large, historic university while Jared attended a branch campus of a
regional university. Jared is paid 15% more than Vance. The best explanation for this is
________.
A) Jared is a better negotiator
B) Vance did not do well in school
C) Jared’s position is worth more to the university
D) Vance’s position is not important to the university
E) the institution is not competitive within the industry
If followers are ________ and ________, the leader needs to use a supportive and
participative style.
A) unable; willing
B) able; unwilling
C) able; willing
D) unable; unwilling
E) able; complacent
Which of the following is not an example of organizational citizenship behavior?
A) telling your friends about the company’s great work environment
B) contributing to a fund for a co-worker to help with medical bills
C) discouraging a friend from applying for a job at the company
D) working over the weekend to make sure a project gets done
E) volunteering to help a colleague meet a deadline
What refers to a positive feeling about a job, resulting from an evaluation of its
characteristics?
A) job satisfaction
B) job involvement
C) job stability
D) organizational commitment
E) social investment