With reference to the Hofstede’s Framework for Assessing Cultures, ________
emphasizes a tight social framework in which people expect others in groups of which
they are a part to look after them and protect them.
A) uncertainty avoidance
B) long-term orientation
C) masculinity
D) collectivism
E) power distance
Evidence shows that teams that switch from a competitive to a cooperative system do
not immediately ________.
A) make poor decisions
B) make rushed decisions
C) share information
D) have conflicts
E) distrust each other
A political map is useful for ________.
A) selecting which candidate to support for office
B) selecting which relationships can influence your career
C) determining which policies should be in place
D) all of the above
E) none of the above
According to the attribution theory, if a behavior scores ________, we tend to attribute
it to internal causes.
A) low on consistency
B) high on traceability
C) low on distinctiveness
D) high on consensus
E) low on flexibility
Which of the following statements is true regarding negotiation that takes place in a
collectivist culture?
A) Collectivists are less likely to seek to preserve relationships and promote the good of
the group as a whole than individualists.
B) Collectivists are more likely to confront differences of opinion directly and openly
as compared to individualists.
C) Competing tactics are the most preferred methods of conflict management in China.
D) As compared to individualists, collectivists are less likely to see offers from their
counterparts as unfair and to reject them.
E) The methods of conflict management preferred by United States managers are
avoiding and compromising.
Which of the following statements is untrue regarding recent companies attempts to
address female diversity?
A) Google makes certain that female candidates interact with current female
employees.
B) Etsy hosts courses for aspiring female coders.
C) Goldman Sachs recruits women who left the workforce to start families.
D) Disney provides housing for same-gender female couples who work at their parks.
E) Boston Consulting Group offers women the opportunity to phase into the workplace.
Power is a function of ________.
A) goal congruency
B) realization
C) inheritance
D) dependency
E) altruism
What do you call the practice of hiding inner feelings by modifying facial expressions?
A) surface acting
B) deep acting
C) emotional intelligence
D) affective camouflage
E) confirmation bias
There is a connection between companies which have ________ and the incorporation
of organizational behavior principles.
A) high turnover rates
B) specialized technical processes
C) superior financial performance
D) long-lasting CEO’s
E) all of the above
Which of the following activities is most strongly associated with an increase in
positive mood?
A) watching TV
B) playing videogames
C) reading a book
D) going to a party
E) surfing the Internet
Which of the following is not a part of the nine basic physical abilities identified by
research to be needed in the performance of physical tasks?
A) dynamic strength
B) stamina
C) balance
D) perceptual speed
E) extent flexibility
________ is addressed by asking the question, “On what basis are jobs grouped
together?”
A) Departmentalization
B) Work specialization
C) Centralization and decentralization
D) Formalization
E) Span of control
Jennifer has come to realize that conflict has both functional, as well as dysfunctional,
outcomes. She has observed examples of both in her organization. Last month,
Jennifer’s department experienced constructive conflict during a meeting. Which of the
following is not an outcome of this functional conflict?
A) the quality of decisions is improved
B) creativity and innovation are stimulated
C) tensions are released
D) groupthink is increased
E) interest and curiosity are encouraged
Which of the following statements is true regarding oral communication?
A) It is often tangible and verifiable.
B) It can be stored for an indefinite period.
C) The sender can quickly obtain feedback from the receiver.
D) As compared to written communication, it is more likely to be well thought out,
logical, and clear.
E) In the case of oral communication, when the message has to pass through a number
of people, as the number of people increases the possibility of distortion of the message
decreases.