________ bargaining is negotiation that seeks to divide a “fixed pie.”
A) Distributive
B) Integrative
C) Reflective
D) Affective
E) Conjunctive
Based on the dimensions of cooperativeness and assertiveness, the conflict-handling
intentions are classified into five categories. Which of the following is not one of these
five conflict-handling intentions?
A) collaborating
B) competing
C) accommodating
D) avoiding
E) resisting
Which of the following situations would not be considered a faith-based employment
issue?
A) Monday to Friday workweek
B) leaving early on Christmas Eve
C) wearing of a Hijab in the office
D) refusing to work on Saturday
E) All could be considered faith-based issues.
Allison has just presented her paper and has done a really good job. Why should you
not want to present your own paper directly after she does?
A) to avoid the stereotyping effect
B) to avoid the halo effect
C) to avoid the contrast effect
D) to avoid the projection effect
E) to avoid the fundamental attribution error
The Pygmalion effect is also called the ________ effect.
A) self-efficacy
B) self-concordance
C) galatea
D) self-determination
E) pseudocertainty
A leader who emerges from outside of the formal structures of the organization are
called ________.
A) nonsanctioned leaders
B) transformational leaders
C) transactional leaders
D) managers
E) mentors
Which of the following statements is true regarding effectiveness of power tactics in
different countries?
A) People from politically turbulent countries in the Middle East tend to be less willing
to use aggressive political tactics in the workplace, than people from countries such as
Great Britain or Switzerland.
B) United States managers tend to evaluate “gentle persuasion” tactics such as
consultation and inspirational appeal as less effective than their Chinese counterparts.
C) In Israel, perception of organizational politics relates to decreased job satisfaction.
D) In countries that are more politically unstable, employees seem to demonstrate lower
tolerance of intense political processes in the workplace.
E) Chinese managers prefer the influence tactic of rational persuasion.
Thad, Jamarcus, and Willy have been working for Davidson International each for three
years. While the trio started together as analysts and are all still on the same team,
Jamarcus has recently been made a team lead, while Willy and Thad are still in their
respective positions, although Willy did receive a small raise after his last performance
evaluation. When Thad complained about not getting a raise, he was experiencing
which attitude?
A) cognitive
B) affective
C) behavioral
D) negative
E) dissonance
Jack, your director of manufacturing, has created a team of eleven employees from
quality control. Jack gives the team members the responsibility of planning and
scheduling their own work, and making operating decisions. Also, members of this
team evaluate each other’s performance. This is an example of a ________ team.
A) problem-solving
B) self-managed
C) cross-functional
D) virtual
E) task-resolution
You are assembling a team to work on a long-term project which requires creativity,
persistence, and formal thinking. The only piece of information available to you is the
Myers-Briggs Type of each of the applicants. These results are shown below:
You need to choose a lead person for the team. This person must be a visionary;
combining an original mind with great drive. Who would be the best candidate based on
their Myers-Briggs Type?
A) Alan
B) Brenda
C) Cameron
D) Drusilla
E) Ellen
A positive culture recognizes the difference between ________.
A) a good employee and a poor employee
B) a job and a career
C) a reward and a punishment
D) a manager and a leader
E) an intrinsic and an extrinsic reward