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Research on employee stock ownership plans indicates that they ________.
A) increase employee satisfaction
B) decrease company profits
C) reduce stress experienced by employees
D) decrease productivity of employees
E) increase employee turnover
If followers are ________ and ________, the leader does not need to act.
A) unable; willing
B) able; unwilling
C) able; willing
D) unable; unwilling
E) able; complacent
While observing the departments in his division, Matthew notices that some managers
with wide spans of control seem to perform more effectively than other managers with
similarly sized spans of control. Which of the following statements is most likely to be
true regarding the high-performing managers?
A) These managers are paid higher salaries than the low-performing managers.
B) These managers have eternal locus of control.
C) The employees within their departments tend to compete to reach productivity goals,
which boosts performance.
D) The employees within their departments score high on agreeableness.
E) The employees within their departments are highly skilled and very knowledgeable
about their jobs.
________ is a systematic effort to make an organization leaner by selling off business
units, closing locations, or reducing staff.
A) Removing boundaries
B) Departmentalizing
C) Decentralizing
D) Downsizing
E) Formalizing
Which of the following statements is true regarding the degree to which people
experience emotions across cultures?
A) The degree to which people experience emotions is independent of culture.
B) People in China report experiencing fewer positive and negative emotions as
compared to people in other cultures.
C) Western cultures experience more negative emotions and fewer positive emotions
than Eastern cultures.
D) The emotions experienced by people in China are more intense as compared to
emotions experienced by people in other cultures.
E) Eastern cultures like China view emotions like pride more positively than Western
individualistic cultures such as the United States.
You need to hire an analyst for an important project team. It is essential that the new
employee work well on the already established team in order to meet the project's
challenging deadlines. The most talented candidate doesn't have any team experience
and when asked in the interview about his team experience he replied, "I prefer to work
alone. I'm much more efficient alone." What should you do?
A) Hire him and train him.
B) Hire him and hope that he learns.
C) Hire him and redesign the job.
D) Look for a different candidate.
E) Hire him and assign him a mentor.
Bryan Eusebius has a positive attitude toward his organization. He feels the
management treats all employees fairly in matters concerning rewards, takes into
account employees' opinions, and overall, is highly supportive. Bryan's attitude toward
his employing organization is indicative of ________.
A) psychological empowerment
B) employee engagement
C) perceived organizational support
D) core self evaluations
E) organizational citizenship
Charles makes $24,000 a year. Ana makes $40,000 a year. Ellis makes $75,000 a year.
Adam makes $75,000 a year. Shonali makes $30,000 a year. Which of the following is
not a true statement about the usual correlation between pay and job satisfaction?
A) Charles is less likely to be satisfied with his job than Adam.
B) Ana is as likely to be as satisfied with her job as Ellis.
C) Ellis and Adam are more likely to be satisfied with their jobs than Shonali.
D) Charles is less likely to be satisfied with his job than Shonali.
E) Shonali is as likely to be satisfied with her job as Charles.
________ is the degree to which employees believe the organization values their
contribution and cares about their well-being.
A) Psychological empowerment
B) Employee engagement
C) Perceived organizational support
D) Organizational commitment
E) Job involvement
Which of the following is a not a management benefit of telecommuting?
A) larger labor pool for recruitment
B) higher productivity of employees
C) decreased office expenditures
D) improved morale in general
E) decreased salary expenses
Which of the following terms indicates the degree to which people like or dislike
themselves?
A) core self-evaluation
B) authoritarianism
C) self-monitoring
D) Machiavellianism
E) agreeableness
________ refers to an individual's belief that he or she is capable of performing a task.
A) Emotional contagion
B) Affect intensity
C) Self-efficacy
D) Cognitive dissonance
E) Need for power
In this group discussion technique, the group leader states the problem in a clear
manner so all participants understand. Members then freewheel as many alternatives as
they can in a given length of time. No criticism is allowed, and all alternatives are
recorded for later discussion and analysis. One idea stimulates others, and judgments of
even the most bizarre suggestions are withheld until later to encourage group members
to "think the unusual." Identify the decision-making technique in the discussion.
A) group polarization
B) morphological analysis
C) mind mapping
D) electronic meeting
E) brainstorming
You have heard that the teacher believes that men perform better in oral presentations
than women. What shortcut has the teacher used in this case?
A) the halo effect
B) the contrast effect
C) the hindsight bias
D) stereotyping
E) the self-serving bias
With reference to the team effectiveness model, what does the personality factor of
team composition focus on?
A) members' knowledge and skills
B) members' leadership qualities
C) members' conscientiousness and openness to experience
D) members' role allocation
E) members' cultural and demographic diversity
The science of ________ was developed by applying general concepts to a particular
situation, person, or group.
A) organizational behavior
B) anthropology
C) psychology
D) sociology
E) social psychology
