Business Driven Information Systems 5th Edition

is a part of software architecture, which focuses on how to deal with certain aspects of the software engineering process. It allows us to design better systems by: Meeting system requirements and objectives: Both functional and non-functional requirements can be prioritized as "must have", "should have" or "want", where "must have"

of electromagnetic waves by electronic transmitters but in earlier years it may have involved the use of smoke signals, drums or semaphore. Today, network and telecommunication is widespread and devices that assist the process such as the television, radio and telephone are common in many parts of the world. There

relationship diagrams. An entity is a person, place, thing, transaction, or event about which information is stored. A customer is an entity, as is a merchandise item. Entities are not necessarily tangible, such as an appointment to see the doctor is an entity. Attributes are characteristics or properties of an entity.

cavity. How would you react if your refrigerator placed an order at your local grocery store because your milk and eggs when about to expire? Over 20 years ago, a few professors at Massachusetts Institute of Technology (MIT) began describing the Internet of Things (IoT), which is a world where

were always right answers businesses would never fail. These questions were created to challenge your students to apply the materials they have learned to real business situations. For this reason, the authors cannot provide you with one version of a correct answer. When grading your students’ answers, be sure to

one or two test questions based on the classroom activity to help reward students who attend lectures. Many professors have found that assigning an activity and then lecturing on the material helps students gain a deeper understanding of the core MIS concepts as they have already struggled with applying the material

for organizations. Organizations also must understand that competitive advantages are typically temporary since competitors are quick to copy competitive advantages. For example: United was the first airline to offer a competitive advantage with its frequent flyer mileage (this first-mover advantage was temporary) Sony had a competitive advantage with its portable stereo systems

are essential for all business professionals, at every company level, who make decisions that run the business. At the operational level, employees develop, control, and maintain core business activities required to run the day-to-day operations. Operational decisions are considered structured decisions, which arise in situations where established processes offer potential

were always right answers businesses would never fail. These questions were created to challenge your students to apply the materials they have learned to real business situations. For this reason, the authors cannot provide you with one version of a correct answer. When grading your students’ answers, be sure to

two test questions based on the classroom activity to help reward students who attend lectures. Many professors have found that assigning an activity and then lecturing on the material helps students gain a deeper understanding of the core MIS concepts as they have already struggled with applying the material to a

that accomplish a specific task, such as processing a customer’s order. Business processes transform a set of inputs into a set of outputs (goods or services) for another person or process by using people and tools. Without processes, organizations would not be able to complete activities. Customer-facing processes result in

sustaining and you’ll want to ensure your student’s justify their answer in their response. Currently Bitcoin is a disruptive technology as there has never been anything like it prior to Web 2.0. Many competitors could emerge or Bitcoin could fail depending on when you cover the case. Comprehension: How can a

and you’ll want to ensure your student’s justify their answer in their response. Categorize Pinterest as an example of Web 1.0 (ebusiness) or Web 2.0 (Business 2.0). Pinterest is an example of Web 2.0 Describe the ebusiness model and revenue model for Pinterest. **Please note the answer to the below might change over time

base. The dilemma that faced Polaroid is a dilemma that most organization face – the criteria an organization uses to make business decisions for its present business could possibly create issues for its future business. Essentially, what is best for the current business could ruin it in the long term. In

discuss how learning about technology can impact people’s careers and help them achieve success. Opening student’s eyes to how technology can help them in their marketing, finance, accounting, and other careers can even help students become more engaged in the course and perhaps elect IS as their major or minor. LEARNING

If there were always right answers businesses would never fail. These questions were created to challenge your students to apply the materials they have learned to real business situations. For this reason, the authors cannot provide you with one version of a correct answer. When grading your students’ answers, be

to an organization. Advances in technology make it easier for people to copy everything from music to pictures. Technology poses new challenges for our ethics — the principles and standards that guide our behavior toward other people. Information ethics govern the ethical and moral issues arising from the development and use

which is wrong. Ethics in plain words means studying and analyzing right from wrong; good from bad. Information security deals with several different "trust" aspects of information. Information security is not confined to computer systems, nor to information in an electronic or machine-readable form. It applies to all aspects of

and procedures, none of the other technologies can develop business advantages. LEARNING OUTCOMES Learning Outcome 4.3: Describe the relationships and differences between hackers and viruses. Hackers are experts in technology who use their knowledge to break into computers and computer networks, either for profit or just motivated by the challenge. A virus is

hardware, software, and telecommunications equipment that, when combined, provides the underlying foundation to support the organization’s goals. An agile MIS infrastructure includes all of the following: Accessibility refers to the varying levels that define what a user can access, view, or perform when operating a system. Availability refers to the time frames

and Why It’s Happening Angelo Angelis, a professor at Hunter College in New York City, was recently grading some student papers on the story of Paul Revere when he noticed something strange. A certain passage kept appearing in his students' work, he said. It went like this, Angelis told Primetime's Charles

a part of software architecture, which focuses on how to deal with certain aspects of the software engineering process. It allows us to design better systems by: Meeting system requirements and objectives: Both functional and non-functional requirements can be prioritized as "must have", "should have" or "want", where "must have" identifies

must continually watch new architecture trends to ensure they can keep up with new and disruptive technologies. LEARNING OUTCOMES Learning Outcome 5.4: Identify the environmental impacts associated with MIS. Increased energy consumption, increased electronic waste, and increased carbon emissions are all associated with MIS. Ewaste refers to discarded, obsolete, or broken electronic devices.

how its current operations are performing and help it estimate and strategize about how future operations might perform. The ability to understand, digest, analyze, and filter information is key to growth and success to any professional in any industry. Remember that new perspectives and opportunities can open up when you

might also find sites where they want to backup their critical data saving them time, energy, and frustration if they ever experience computer issues. GATHERING BUSINESS INTELLIGENCE Project Purpose: To understand the value of data. Potential Solution: Student answers to this question will vary depending on the business they choose to start. FREE DATA! Project

open up when people have the right information and know how to use it. The ability to understand, digest, analyze, and filter information is a key to success for any professional in any industry. SECTION 6.1 – DATA, INFORMATION, AND DATABASES The Business Benefits of High Quality Information Storing Information Using a Relational

business intelligence. LEARNING OUTCOMES Learning Outcome 6.5: Identify the advantages of using business intelligence to support managerial decision making. Many organizations today find it next to impossible to understand their own strengths and weaknesses, let alone their biggest competitors, due to enormous volumes of organizational data being inaccessible to all but the MIS

networks. As stated in the article “No one under the age of 40 with a smart phone is going out and getting a cab anymore.” Uber allows passengers to book the nearest ride by smart phone and then track the vehicle eon a map as it approaches the location. Payments

If there were always right answers businesses would never fail. These questions were created to challenge your students to apply the materials they have learned to real business situations. For this reason, the authors cannot provide you with one version of a correct answer. When grading your students’ answers, be

sending of electromagnetic waves by electronic transmitters but in earlier years it may have involved the use of smoke signals, drums or semaphore. Today, network and telecommunication is widespread and devices that assist the process such as the television, radio and telephone are common in many parts of the world.

advancing rapidly in their increased speed and throughput abilities. These enabling technologies are fueling widespread adoption and creation of new and innovative ways to perform business. LEARNING OUTCOMES Learning Outcome 7.3: Describe the different wireless network categories. There are four types of wireless networks—PAN, WLAN, WMAN, and WWAN. A PAN provides communication over

modeling program or scanned into a 3D modeling program with a 3D scanner. To get from this digital file to instructions that the 3D printer understands, software then slices the design into hundreds or thousands of horizontal layers. Typically, the 3D printer uses either a fused deposition modeling printer, which

enterprisewide view of organizational information. The biggest risk is cost and implementation time. Students should use a combination of SCM and CRM industry success factors for ERP industry success factors. These should include clearly communicate the strategy, define information needs and flows, build an integrated view of the entire organization,

Inc. When supply chain excellence improves operations, companies experience a 5 percent higher profit margin, 15 percent less inventory, 17 percent stronger “perfect order” ratings, and 35 percent shorter cycle times than their competitors. “The basis of competition for winning companies in today’s economy is supply chain superiority,” said Kevin O’Marah,

organization’s profitability. As organizations begin to migrate from the traditional product-focused organization toward customer-driven organizations, they are recognizing their customers as experts, not just revenue generators. Organizations are quickly realizing that without customers, they simply would not exist and it is critical they do everything they can to ensure their customers’

the current state of all the key projects that were approved in January. At this stage, you and your management team should have enough data to know if each initiative will successfully meet its objectives. You may already know there are projects in your organization that are not positioned to

were always right answers businesses would never fail. These questions were created to challenge your students to apply the materials they have learned to real business situations. For this reason, the authors cannot provide you with one version of a correct answer. When grading your students’ answers, be sure to

transform as the organization and its business transforms. Software that effectively meets employee needs will help an organization become more productive and enhance decision making. Software that does not meet employee needs may have a damaging effect on productivity and can even cause a business to fail. Employee involvement along

of the completed structure. Yet this is precisely the situation in which many large organizations find themselves when managing information technology projects. Organizations routinely over-schedule their resources (human and otherwise), develop redundant projects, and damage profitability by investing in nonstrategic efforts that do not contribute to the organization’s bottom line.

the information age, managers manually collected and analyzed data, a time-consuming and complicated task without which they would have little insight into how to run their business. How can a manager turn data into information? Information is data converted into a meaningful and useful context. Having the right information at the right

music and video, the ethical issues surrounding copyright infringement and the violation of intellectual property rights are consuming the ebusiness world. Technology poses new challenges for our ethics — t he principles and standards that guide our behavior toward other people. What is the relationship between information management, governance, and compliance? Information

or effectively. Bandwidth is measured in terms of kilobits, megabits, and gigabits. How have networks contributed to the digital divide? Networks have decreased the digital divide as it connects the entire globe allowing information to flow to remote locations. What are the different levels of service providers that supply the interconnections to the

the president of a local trade company, Kristin is faced with leadership, ethical, and operational decisions on a daily basis. Kristen's responsibilities include examining the organizational resource of information and regulating its definitions, uses, value, and distribution ensuring it has the types of information required to function and grow effectively.

situations in which no procedures or rules exist to guide decision makers toward the correct choice.[/cpmembership] What is the difference between the As-Is process model and the To-Be process model? A. The As-Is process model begins with what the process problem is, and the To-Be process model displays how the problem will be

an article, where a blog user can only add information as a comment C. a wiki is original content, where a blog is used sources D. All of these are correct. Answer:[cpmembership level="2,3,4,5"] B.Feedback: The difference between a wiki and a blog is that a wiki user can alter the original content of an

same data in multiple places.[/cpmembership] A hashtag is a self-photograph placed on a social media website. Answer:[cpmembership level="2,3,4,5"] FALSEFeedback: A selfie is a self-photograph placed on a social media website.[/cpmembership] Application integration is the integration of a company's existing management information systems. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: Application integration is the integration of a company's existing management information

project time frame to ensure that it can be completed on time D. measures the practicality of a technical solution and the availability of technical resources and expertise Answer:[cpmembership level="2,3,4,5"] C.Feedback: Schedule feasibility measures the project time frame to ensure that it can be completed on time.[/cpmembership] What are intangible benefits? A.difficult to quantify or

machine without human intervention. Machine-generated structured data includes sensor data, point-of-sale data, and web log (blog) data.[/cpmembership] What is a small file deposited on a hard drive by a website containing information about customers and their web activities? A. key logger B. hardware key logger C. cookie D. adware Answer:[cpmembership level="2,3,4,5"] C.Feedback: This is the definition of

dispersed participants. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: A webinar is a form of web conferencing, which blends videoconferencing with document sharing and allows the user to deliver a presentation over the Web to a group of geographically dispersed participants.[/cpmembership] A prototype is a smaller-scale representation or working model of the users' requirements or a proposed

but used technology to revamp the business process of selling shoes.[/cpmembership] Which of the following explains why a company would implement a BPR strategy? A. to encourage competition B. to decrease customers C. to create value for the customer D. all of these are correct. Answer:[cpmembership level="2,3,4,5"] C.Feedback: Creating value for the customer is the leading reason a

for the past 24 hours C. a graph of stock market prices D. All of these are correct. Answer:[cpmembership level="2,3,4,5"] D.Feedback: All of these are potential features of a digital dashboard.[/cpmembership] What analyzes unstructured data to find trends and patterns in words and sentences? A. social media analytics B. speech analytics C.text analytics D. web analytics Answer:[cpmembership level="2,3,4,5"] C.Feedback: Text analytics

interchange (EDI) is a standard format for the electronic exchange of information between supply chain participants. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: Organizations can decrease the power of its buyers through efficient and effective SCM.[/cpmembership] Administrator access initiative brings together people from industry, disability organizations, government, and research labs from around the world to develop guidelines

compact and portable.[/cpmembership] In the basic supply chain, source refers to planning for transportation of goods to customers. Answer:[cpmembership level="2,3,4,5"] FALSEFeedback: In the basic supply chain, deliver refers to planning for transportation of goods to customers.[/cpmembership] Identity theft is the forging of someone's identity for the purpose of fraud. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: Identity theft is the

or phrases incorporated into website content for means of classification or taxonomy. Answer:[cpmembership level="2,3,4,5"] FALSEFeedback: Social networking analysis (SNA) maps group contacts (personal and professional) identifying who knows each other and who works together. In a company, it can provide a vision of how employees work together.[/cpmembership] Legitimate users who purposely or accidentally

are correct. Answer:[cpmembership level="2,3,4,5"] A.Feedback: This is included in the definition of prevention and resistance.[/cpmembership] Companies use ________ as marketing communication channels discussing everything from corporate strategies to detailed product overviews. A. IMing B. web browsing C. email D. podcasting Answer:[cpmembership level="2,3,4,5"] D.Feedback: Companies use podcasting as marketing communication channels discussing everything from corporate strategies to detailed product overviews.[/cpmembership] What

is the process where a business takes raw materials and processes them or converts them into a finished product for its goods or services? A. goods B. services C.production D. productivity Answer:[cpmembership level="2,3,4,5"] C.Feedback: Production is the process where a business takes raw materials and processes them or converts them into a finished product for its

network, and server virtualization Answer:[cpmembership level="2,3,4,5"] A.Feedback: The agile MIS infrastructure includes accessibility, availability, flexibility, performance, portability, reliability, scalability and usability.[/cpmembership] What analyzes text flowing across the Internet, including unstructured text from blogs and messages? A.social media analytics B. speech analytics C. text analytics D. web analytics Answer:[cpmembership level="2,3,4,5"] A.Feedback: Social media analytics analyzes text flowing across the Internet,

figure, Dell Computer is expecting major returns on new investments.[/cpmembership] What identifies all critical business functions and the effect that a specific disaster may have upon them? A. emergency B. emergency preparedness C.business Impact analysis D. technology failure Answer:[cpmembership level="2,3,4,5"] C.Feedback: A business impact analysis identifies all critical business functions and the effect that a specific disaster

sits on, next to, or under a user's desk and is too large to carry around. The computer box is where the CPU, RAM, and storage devices are held with a monitor on top, or a vertical system box (called a tower) usually placed on the floor within a work

2) interactivity with users, 3) low bandwidth, and 4) personalization.[/cpmembership] How would a company like Flickr use social tagging on its website? A. by applying keywords that do not match user content B. by building a tagging game for customers to participate in C. by allowing users to upload images and tag the images

or provide information.[/cpmembership] Within the data warehouse model, the external databases could include competitor information, industry information and stock market analysis. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: Within the data warehouse model, the external databases are competitor information, industry information, mailing lists, and stock market analysis.[/cpmembership] A server is a computer designed to request information from a

sandwich.[/cpmembership] Robotics supports procurement. Answer:[cpmembership level="2,3,4,5"] FALSEFeedback: Robotics supports materials management.[/cpmembership] Random access memory is the portion of a computer's primary storage that does not lose its contents when one switches off the power. Answer:[cpmembership level="2,3,4,5"] FALSEFeedback: Read-only memory (ROM) is the portion of a computer's primary storage that does not lose its contents when one

business as linked, repeatable activities, tasks, or services. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: Service-oriented architecture (SOA) is a business-driven enterprise architecture that supports integrating a business as linked, repeatable activities, tasks, or services.[/cpmembership] What is unavailable? A.a system that is not operating and cannot be used B. refers to the ability of an application to operate on

over the Internet. Ecommerce refers only to online transactions.[/cpmembership] Investment companies use genetic effectiveness metrics to help in trading decisions. Answer:[cpmembership level="2,3,4,5"]FALSEFeedback: Investment companies use genetic algorithms to help in trading decisions.[/cpmembership] A data mart is the process of analyzing data to extract information not offered by the raw data alone. Answer:[cpmembership level="2,3,4,5"] FALSEFeedback: Data

not a concrete architecture; it is thought that leads to a concrete architecture. It might be described as a style, paradigm, concept, perspective, philosophy, or representation. That is, SOA is an approach, a way of thinking, a value system that leads to decisions that design a concrete architecture allowing enterprises

this phase ensures that all stakeholders have a shared understanding of the proposed system and what it will do.[/cpmembership] Instant messaging (IMing) is a service that enables instant or real-time communication between people. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: Instant messaging (IMing) is a service that enables instant or real-time communication between people.[/cpmembership] Click-fraud is the abuse

that uniquely identifies a given record in a table.[/cpmembership] The majority of eBay's customers are using a business-to-business (B2B) ebusiness model. Answer:[cpmembership level="2,3,4,5"] FALSEFeedback: The majority of eBay's customers are using a consumer-to-consumer (C2C) ebusiness model.[/cpmembership] Availability refers to the time frames when the system is operational. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: Availability refers to the time frames

cloud platform to enable organizations not only to unite around business processes but to gather cloud data across supplier networks and supply chains to drive greater efficiency in manufacturing projects. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: SaaS ERP uses the cloud platform to enable organizations not only to unite around business processes but to gather

to the creation of new kinds of intermediaries that simply could not have existed before the advent of ebusiness, including comparison-shopping sites such as Kelkoo and bank account aggregation services such as Citibank. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: Cybermediation refers to the creation of new kinds of intermediaries that simply could not have existed

transactional processing for day-to-day front-office operations or systems that deal directly with the customers. Answer:[cpmembership level="2,3,4,5"] FALSEFeedback: Operational CRM supports traditional transactional processing for day-to-day front-office operations or systems that deal directly with the customers.[/cpmembership] Confidentiality is the right to be left alone when you want to be, to have control over your

something that is part of the user such as a fingerprint or voice signature D. A combination of all of these are correct. Answer:[cpmembership level="2,3,4,5"] D.Feedback: The most secure type of authentication involves a combination of all three.[/cpmembership] Which methodology aims for customer satisfaction through early and continuous delivery of useful software components developed

customer service representatives answer customer inquiries and solve problems by email and IMing. Answer:[cpmembership level="2,3,4,5"] FALSEFeedback: A contact center or call center is where customer service representatives answer customer inquiries and solve problems, usually by email, chat, or phone.[/cpmembership] Open systems tap into the core knowledge of all employees, partners, and customers. Answer:[cpmembership level="2,3,4,5"] FALSEFeedback:

Internet connection in the background without the user's knowledge or explicit permission. True False Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: Spyware removes any software that employs a user's Internet connection in the background without the user's knowledge or explicit permission.[/cpmembership] The network protocols include LAN, WAN, and MAN. Answer:[cpmembership level="2,3,4,5"] FALSEFeedback: The network protocols include TCP/IP, FTP, and DHCP.[/cpmembership] The logical

connect two people, and multipoint conferences connect more than two people at multiple locations. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: A videoconference allows people at two or more locations to interact via two-way video and audio transmissions simultaneously as well as share documents, data, computer displays, and whiteboards. Point-to-point videoconferences connect two people, and multipoint

or posted on the website.[/cpmembership] The arithmetic-logic unit includes instructions and literally tells the other hardware devices what to do, based on the software instructions. Answer:[cpmembership level="2,3,4,5"] FALSEFeedback: The control unit interprets software instructions and literally tells the other hardware devices what to do, based on the software instructions.[/cpmembership] Future managers and workers need

provides a framework for breaking down the development of software into four "gates"[/cpmembership] A server is a computer dedicated to providing information in response to requests. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: A server is a computer dedicated to providing information in response to requests.[/cpmembership] Dynamic host configuration protocol is a utility application that monitors the network

grocery store D. All of these are correct. Answer:[cpmembership level="2,3,4,5"] A.Feedback: Radio stations' occasional tests of the national alert system are an example of an emergency notification system.[/cpmembership] What is a facility used to house management information systems and associated components, such as telecommunications and storage systems? A. delivery base B. central center C. call center D.data center Answer:[cpmembership

for money.[/cpmembership] 3D printing is a process that buildslayer by layer in an additive processa three-dimensional solid object from a digital model. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: 3D printing is a process that buildslayer by layer in an additive processa three-dimensional solid object from a digital model.[/cpmembership] Top managers use predictive analytics to define the future

allows the transfer of files between two computers on the Internet.[/cpmembership] Analytical CRM provides customer segmentation, which divides a market into categories that share similar attributes such as age, location, gender, habits, and so on. By segmenting customers into groups, it becomes easier to create targeted marketing and sales campaigns, ensuring

the effect that a specific disaster may have upon them.[/cpmembership] Employee relationship management (ERM) provides web-based self-service tools that streamline and automate the human resource department. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: Employee relationship management (ERM) provides web-based self-service tools that streamline and automate the human resource department.[/cpmembership] A social media policy outlines the corporate guidelines or

a focused market with high cost differentiation strategy.[/cpmembership] Maintainability means the system quickly transforms to support environmental changes. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: Maintainability means the system quickly transforms to support environmental changes.[/cpmembership] There are three primary areas where enterprise architects focus when maintaining a firm's MIS infrastructure including information MIS infrastructure, agile MIS infrastructure, and

computer or network device that serves as an interface between devices and the network. Each computer initially connects to the access point and then to other computers on the network. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: An access point (AP) is the computer or network device that serves as an interface between devices and the

under exclusive legal right of the copyright holder.[/cpmembership] What is a program that secretly takes over another computer for the purpose of launching attacks on other computers? A. zombie B. zombie farm C. pharming attack D. time bomb Answer:[cpmembership level="2,3,4,5"] A.Feedback: A zombie is a program that secretly takes over another computer for the purpose of launching

such as politics or religion. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: Some of the social challenges with networking occur with newsgroups or blogs where like-minded people can exchange messages. Problems can arise when sensitive social issues become the topic of discussion such as politics or religion.[/cpmembership] Human-generated unstructured data includes text messages, social media data, and

Technology Officer (CTO) D. Chief Information Officer (CIO) Answer:[cpmembership level="2,3,4,5"] B.Feedback: The CSO is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks by hackers and viruses.[/cpmembership] What is a sudden, unexpected event requiring immediate action due to potential threat to health and safety, the environment, or property? A.emergency B.

to compete in this market? A. The threat of new entrants force is high in the up-and-coming market. B. The threat of new entrants force is low in the up-and-coming market. C. The threat of new entrants force is impossible to define in the up-and-coming market. D. All of these are correct, depending on

the ethical use of computers and the Internet in the business environment. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: This is the definition of epolicies.[/cpmembership] Dynamic website information is stored in a dynamic catalog, or an area of a website that stores information about products in a database. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: Dynamic website information is stored in a dynamic

professional expertise within an organization to develop and maintain the organization's information technology systems.[/cpmembership] Capacity planning determines future environmental infrastructure requirements to ensure high-quality system performance. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: Capacity planning determines future environmental infrastructure requirements to ensure high-quality system performance.[/cpmembership] Interoperability is the capability of two or more computer systems to share data

of tools that supports the work of teams or groups by facilitating the sharing and flow of information.[/cpmembership] Outbound logistics acquires raw materials and resources and distributes them to manufacturing as required. Answer:[cpmembership level="2,3,4,5"] FALSEFeedback: Inbound logistics acquires raw materials and resources and distributes them to manufacturing as required.[/cpmembership] A green personal computer (green

analysis, design, and development C. a formal, approved document that manages and controls the entire project D. a graphical representation of the processes that capture, manipulate, store, and distribute information between a system and its environment Answer:[cpmembership level="2,3,4,5"] A.Feedback: A data flow diagram (DFD) illustrates the movement of information between external entities and the

or information and use the Internet as a weapon of mass destruction. Answer:[cpmembership level="2,3,4,5"] TRUEFeedback: Cyberterrorists seek to cause harm to people or to destroy critical systems or information and use the Internet as a weapon of mass destruction.[/cpmembership] Two methods for encrypting network traffic on the web are secure sockets layer and

to incoming emails.[/cpmembership] A network operating system (NOS) is the operating system that runs a network, steering information between computers and managing security and users. Answer:[cpmembership level="2,3,4,5"]TRUEFeedback: A network operating system (NOS) is the operating system that runs a network, steering information between computers and managing security and users.[/cpmembership] System software controls how