Book Title
Business Driven Information Systems 5th Edition

MPCS 77517

July 20, 2017
What is also provided for the system users and can be online or in a classroom?
B. testing
C. implementation phase
D. testing phase
If you were thinking about an oven as a system, which of the following represents the
A. the uncooked food
B. the cooked food
C. a light indicating that the oven has reached the preheated temperature
D. the oven running at 350 degrees for 20 minutes
What consists of a series of tiny projects?
A. waterfall methodology
B.iterative development
C. agile methodology
D. All of these are correct.
What is a form of malicious software that infects your computer and asks for money?
A. sniffer
B. spyware
C. spoofware
D. ransomware
What is a project plan?
A. an illustration of the movement of information between external entities and the
processes and data stores within the system
B. software suites that automate systems analysis, design, and development
C.a formal, approved document that manages and controls the entire project
D. a graphical representation of the processes that capture, manipulate, store, and
distribute information between a system and its environment
Which of the following forms of data mining assigns records to one of a predefined set
of classes?
A. clustering
C. estimation
D. affinity grouping
Which of the following is not considered a feature in a contact center?
A. automatic call distribution
B. interactive voice response
C. predictive dialing
D.automatic predictive dialing
The process of gathering information about the competitive environment, including
competitors' plans, activities, and products, to improve a company's ability to succeed is
the definition of ___________.
A. feedback
B. information
C.competitive intelligence
D. data
Which group of stakeholders' primary interests include professional associations,
ethical recycling, and increasing employment?
A. employees
B. shareholders/investors
D. customers
Andy Benton works at the local Starbucks coffee shop and his responsibilities include
taking orders, fulfilling orders, and ringing in sales. At what level of the organizational
pyramid would you categorize Andy?
A. strategic
B. owner
C. operational
D. managerial
Who is a person within the organization who is trusted to monitor, contribute, filter, and
guide the social media presence of a company, individual, product, or brand?
A. social media monitoring
B. social media manager
C. social media policy
D. information privacy manager
Which gate in the RUP methodology includes building and developing the project?
A. inception
B. elaboration
D. transition
What is the key word in ERP?
B. resource
C. planning
D. None of these are correct.
What is a data file that identifies individuals or organizations online and is comparable
to a digital signature?
A. digital code
B. digital sign
C. digital certificate
D. digital card
What is a restricted network that relies on Internet technologies to provide an
Internet-like environment within the company for information sharing,
communications, collaboration, and web publishing?
A. national ISP
B. regional ISP
D. extranet
In which of the five basic supply chain activities do you plan for the transportation of
goods to customers?
A. plan
B. source
C. deliver
D. return
Within the beginning stage of the data warehouse models process, which of the
following are included in the internal databases?
A.marketing, sales, inventory, and billing
B. data mart 1, data mart 2, data mart 3
C. competitor and industry information, mailing lists, amp; stock market analysis
D. marketing information, and stock market analysis numbers
What is website software that finds other pages based on keyword matching similar to
A. dot-com
B. search engine
C. search engine ranking
D. search engine optimization
What is data that humans, in interaction with computers, generate?
A. structured data
B. machine-generated data
C.human-generated data
D. unstructured data
What helps organizations reduce their investment in inventory while improving
customer satisfaction through product availability?
A. supply chain event management
B. selling chain management
C. collaborative engineering
D.collaborative demand planning
What is the technique used to divide information sets into mutually exclusive groups
such that the members of each group are as close together as possible to one another
and the different groups are as far apart as possible?
A. statistical detection
B.cluster analysis
C. association detection
D. social media analytics
Which methodology begins or ends each day with a stand-up meeting to monitor and
control the development effort?
Large wikis, such as Wikipedia, can protect the quality and accuracy of their
information by assigning users roles such as ________.
A. reader
B. subject matter expert
C. editor
D. All of these are correct.
What assesses if the entire system meets the design requirements of the users?
A.alpha testing
B. development testing
C. integration testing
D. system testing
What creates a way for a company to recover and restore partially or completely
interrupted critical functions within a predetermined time after a disaster or extended
A. disaster recovery plan
B. disaster recovery cost curve
C.business continuity planning
D. emergency notification system
Which of the following is the common term for the representation of multidimensional
A. block
B. square
C. column
D. cube
Your boss has asked you to analyze the music industry using Porter's five forces model.
Which of the following represents buyer power in the music industry?
A. established record labels like EMI, Sony, Universal
B. Walmart, Target, iTunes
C. independent record labels
D. game systems like Wii, social networks like Facebook
Information is data converted into useful, meaningful context. What are data
characteristics that change or vary over time?
A. facts
B. variables
C. supplies
D. services
What do SMART criteria for successful objective creation include?
A. specific, metrics, agreed upon, real, time valued
B.specific, measurable, agreed upon, realistic, time framed
C. specific, measurable, accurate, real, time valued
D. specific, metrics, agreed upon, realistic, time framed
The banking industry has implemented several competitive advantages including
ATMs, online bill pay services, and electronic statements. Of course, these competitive
advantages were quickly duplicated by any competitor that wanted to remain in the
banking industry. These were all examples of which competitive advantage?
A. acquiring new technology products and services
B. hiring new employees
C. reducing expenses
D. gaining invaluable feedback from customers

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