What do SMART criteria for successful objective creation include?
A. specific, metrics, agreed upon, real, time valued
B.specific, measurable, agreed upon, realistic, time framed
C. specific, measurable, accurate, real, time valued
D. specific, metrics, agreed upon, realistic, time framed
The banking industry has implemented several competitive advantages including
ATMs, online bill pay services, and electronic statements. Of course, these competitive
advantages were quickly duplicated by any competitor that wanted to remain in the
banking industry. These were all examples of which competitive advantage?
A. acquiring new technology products and services
B. hiring new employees
C. reducing expenses
D. gaining invaluable feedback from customers