CAPP 67067

Type

Quiz

Book Title

Business Driven Information Systems 5th Edition

ISBN 13

978-0073402987

July 19, 2017

A webinar is a form of web conferencing, which blends videoconferencing with

document sharing and allows the user to deliver a presentation over the Web to a group

of geographically dispersed participants.

A prototype is a smaller-scale representation or working model of the users'

requirements or a proposed design for an information system.

A click-and-motor business operates on the Internet only without a physical store.

Interactive voice response routes inbound calls to available agents.

Website name stealing is the theft of a website's name that occurs when someone,

posing as a site's administrator, changes the ownership of the domain name assigned to

the website to another website owner.

Many businesses are using instant messaging as a way to answer and resolve questions

or problems quickly.

Interoperability is a business task.

A Business Process Model and Notation (BPMN) event is anything that happens during

the course of a business process. An event is represented by a circle in a business

process model.

In reintermediation, steps are removed from the value chain as new players find ways to

add value to the business process.

Offshore outsourcing occurs when engaging another company within the same country

for services.

Effectiveness MIS metrics measure the impact MIS has on business processes and

activities, including customer satisfaction and customer conversion rates.

Measuring the amount of website traffic is the best way to determine an organization's

success.

A workstation computer is similar to a desktop but has more powerful mathematical and

graphics processing capabilities and can perform more complicated tasks in less time.

True

False

In terms of disruptive technology, what is best for an organization's current business

could ruin it in the long term.

Project objectives are quantifiable criteria that must be met for the project to be

considered a success.

Predictive analytics extracts information from data and uses it to predict future trends

and identify behavioral patterns.

A protocol is a standard that specifies the format of data as well as the rules to be

followed during transmission.

Opportunity management CRM systems target sales opportunities by finding new

customers or companies for future sales.

Reliability means the system functions correctly and provides accurate information.

A haptic interface is primarily implemented and applied in virtual reality environments

and is used in virtual workplaces to enable employees to shake hands, demonstrate

products, and collaborate on projects.

The network providers include ISP, NSP, and RSP.

Accurate information asks if there is an incorrect value in the information.

A field is a collection of related data elements.

A repeater distributes digital video content using IP across the Internet and private IP

networks.

Script kiddies have criminal intent when hacking.

Native advertising is an online marketing concept in which the advertiser attempts to

gain attention by providing content in the context of the user's experience in terms of its

content, format, style, or placement.

Failover backs up an exact copy of a system's information.

A wide area network (WAN) spans a large geographic area, such as a state, province, or

country. WANs often connect multiple smaller networks, such as local area networks or

metropolitan area networks. The world's most popular WAN is the Internet. A

metropolitan area network (MAN) is a large computer network usually spanning a city.

CRM analysis technologies help organizations segment their customers into categories

such as best and worst customers.

A backward integration takes information entered into a given system and sends it

automatically to all downstream systems and processes.

A handheld computer portable enough to fit in a purse or pocket and has its own power

source or battery.

In the basic supply chain, deliver refers to planning for transportation of goods to

customers.

A network user license enables anyone on the network to install and use the software.

True

False

White-hat hackers break into other people's computer systems and may just look around

or may steal and destroy information.

Association detection is a technique used to divide information sets into mutually

exclusive groups such that the members of each group are as close together as possible

to one another and the different groups are as far apart as possible.

Web accessibility means that people with disabilities including visual, auditory,

physical, speech, cognitive, and neurological disabilities can use the Web.

Regression is a statement about what will happen or might happen in the future, for

example, predicting future sales or employee turnover.

What is the arithmetic-logic unit?

A. the actual hardware that interprets and executes the program (software) instructions

and coordinates how all the other hardware devices work together

B. interprets software instructions and literally tells the other hardware devices what to

do, based on the software instructions

C. a type of CPU that can recognize as many as 100 or more instructions, enough to

carry out most computations directly

D. performs all arithmetic operations (for example, addition and subtraction) and all

logic operations (such as sorting and comparing numbers)

Updating business strategies is a continuous undertaking as internal and external

environments ________.

A. become less competitive

B. remain stagnant

C.rapidly change

D. become more consistent

Which of the following is considered an operational or structured decision?

A. determining how many employees are out sick

B. determining the impact of last month's marketing campaign

C. allocating resources to a department for a new system

D. monitoring performance of a project team

What is another term for data that does not exist in a fixed location?

A. structured data

B.unstructured data

C. text mining

D. web mining

What software uses programs such as Window Washer to erase file histories, browser

cookies, cache contents, and other crumbs that applications and Windows leave on a

hard drive?

A. preventive security software

B. safe mode software

C. crash-proof software

D. disk image software

Which formats include a packet header, packet body containing the original message,

and packet footer?

A. attenuation

B.standard packet

C. packet header

D. packet footer

What occurs if the system is failing and will load only the most essential parts of the

operating system and will not run many of the background operating utilities?

A. system restore software

B. safe mode software

C. crash-proof software

D. disk image software

Which activities belong in the finance department?

A. records, measures, and reports monetary transactions

B. tracks strategic financial issues, including money, banking, credit, investments, and

assets

C. supports sales by planning, pricing, and promoting goods or services is marketing

D. relies on information from operations to understand inventory, place orders, and

forecast consumer demand

What is a small handheld computer that performs simple tasks such as taking notes,

scheduling appointments, and maintaining an address book and a calendar?

A. tablet

B. PDA

C. ebook

D. smartphone

What is selling additional products or services to an existing customer?

A.cross-selling

B. up-selling

C. campaign management system

D. customer service and support

What is the science that studies encryption, which is the hiding of messages so that only

the sender and receiver can read them?

A. digital certificate

B. encryption

C. decrypt

D. cryptography

What is a feature of a product or service that customers have come to expect and

entering competitors must offer the same if they want to survive?

A. significant barrier

B. entry barrier

C. product differentiation

D. entry chain

A __________ advantage features a product or service on which customers place a

greater value than they do on similar offerings from competitors.

A. competitive

B. competitor

C. power

D. first mover

What are forecasts?

A. a statement about what will happen or might happen in the future; for example,

predicting future sales or employee turnover

B. a statistical process that finds the way to make a design, system, or decision as

effective as possible; for example, finding the values of controllable variables that

determine maximal productivity or minimal waste

C.predictions based on time-series information

D. a statistical process for estimating the relationships among variables

What occurs when a company uses its own computing infrastructure for normal usage

and accesses the cloud when it needs to scale for high/peak load requirements ensuring

a sudden spike in usage does not result in poor performance or system crashes?

A. community cloud

B. private cloud

C.cloud bursting

D. hybrid cloud

A data miner is a business analytics specialist who uses visual tools to help people

understand complex data.

What is network topology?

A. the occurrence when the sending computer divides a message into a number of

efficiently sized units called packets, each of which contains the address of the

destination computer

B. an intelligent connecting device that examines each packet of data it receives and

then decides which way to send it onward toward its destination

C. a reference to the geometric arrangement of the actual physical organization of the

computers and other network devices in a network

D. a model for applications in which the bulk of the back-end processing, such as

performing a physical search of a database, takes place on a server, while the front-end

processing, which involves communicating with the users, is handled by the clients

What is a collection of large, complex data sets, including structured and unstructured

data, which cannot be analyzed using traditional database methods and tools?

A.big data

B. distributed computing

C. advanced analytics

D. data scientist

Which phase brings all the project pieces together into a special testing environment to

eliminate errors and bugs and verify that the system meets all the business requirements

defined in the analysis phase?

A.testing phase

B. analysis phase

C. development phase

D. planning phase

Which data types are typically found in the human resources department?

A. promotion data, sales data, advertising data

B. employee data, promotion data, vacation data

C. investment data, monetary data, reporting data

D. transactional data, purchasing data, payroll data, tax data

Which of the following changes its form as it propagates?

A. backdoor programs

B. strikers

C.polymorphic viruses and worms

D. splogs

Which of the following serves as key evidence in many legal cases today and also

provides a faster, easier way to search and organize paper documents?

A. confidentiality

B. digital information

C. privacy policies

D. information ethics

Which of the following identifies Business 2.0 communication and collaboration tools?

A. microblogs, Tweets, RSS

B. API, RSS, tacit knowledge

C. blogs, wikis, mashup

D. tags, Web logs, RSS

What offers a pay-per-use revenue model similar to a metered service such as gas or

electricity?

A. grid computing

B. smart phones

C.utility computing

D. computing services

Which of the following statements is inaccurate in reference to domain names?

A. Domain names are rented.

B.Domain names are owned.

C. Domain names are renewable.

D. GoDaddy is a popular domain name registrar.

Many websites use ________ to constantly feed news to consumers instead of having

the consumer search for the news.

A. mashup

B. source code

C. RSS

D. SNA

When evaluating the six-step decision-making process, what occurs during the solution

test step?

A. The process will begin again if the decisions made were incorrect.

B. definition of the problem as clearly and precisely as possible

C. details of every solution possible including ideas that seem far fetched

D. None of these are correct.

Which of the following is considered a service?

A. teaching

B. waiting tables

C. cutting hair

D. All of these are correct.

What is the process of monitoring and responding to what is being said about a

company, individual, product, or brand?

A. social media monitoring

B. social media manager

C. social media policy

D. anti-spam policy

What occurs when two entities can be related to each other in many instances?

A. one-to-one relationship

B. one-to-many relationship

C.many-to-many relationship

D. composite entity

What is the efficient coexistence of telephone, video, and data communication within a

single network, offering convenience and flexibility not possible with separate

infrastructures?

A. network protocol

B. networking category

C.network convergence

D. network communication

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