What is a value chain analysis?
A. evaluates an organization's strengths, weaknesses, opportunities, and threats to
identify significant influences that work for or against business strategies
B. analyzes the competitive forces within the environment in which a company operates
to assess the potential for profitability in an industry
C.views a firm as a series of business processes, each of which adds value to the
product or service
D. generic business strategies that are neither organization nor industry specific and can
be applied to any business, product, or service
Which activities belong in the operations management department?
A. records, measures, and reports monetary transactions
B. manages the process of converting or transforming resources into goods or services
C. supports the sales by planning, pricing, and promoting goods or services is
D. maintains policies, plans, and procedures for the effective management of employees