Type
Solution Manual
Book Title
Business Driven Information Systems 5th Edition
ISBN 13
978-0073402987

978-0073402987 Review Question Chapter 7-9

April 4, 2019
B U SINES S DRIV E N I N F O R M AT I O N
SYS T E M S
REVIEW QUESTIONS
1. Why would a manager be concerned with bandwidth? How is bandwidth measured?
2. How have networks contributed to the digital divide?
3. What are the dierent levels of service providers that supply the interconnections to the Internet?
4. What are the dierent Internet access technologies you can use to connect to the Internet?
5. What is network convergence and why is it important to a business?
6. What is VoIP and how can it benefit a business?
7. What is the dierence between an intranet and extranet?
8. How do SSL and SHTTP provide security for networks?
Secure sockets layer (SSL) is a standard security technology for establishing an encrypted link
between a web server and a browser, ensuring that all data passed between them remain private.
Business Driven Information Systems Review Questions Instructors Manual Page 1 of 7
7
CHAPTER
9. What is a personal area network?
A personal area network (PAN) provides communication for devices owned by a single user that
10. How does Wi-Fi work?
Wireless 5delity (Wi-Fi) is a means by which portable devices can connect wirelessly to a local area
11. What are GIS, GPS, and LBS? How are businesses using these applications to compete?
Geographic information systems store and view geographic data. Global positioning systems use
12. What is RFID and how could it help a large retailer track inventory?
13. What are the advantages of mobile business?
14. How does a domain name system work?
A domain name system (DNS) converts IP addresses into domains, or identifying labels that use a
15. What is the dierence between VoIP and IPTV?
Voice-over-IP uses IP technology to transmit telephone calls and provides an opportunity to bring
about signi5cant change in the way people communicate using telephone lines. An exciting and
Business Driven Information Systems Review Questions Instructors Manual Page 2 of 7
B U SI N ES S D R I V E N I N F O R M AT I O N
SYS T E M S
REVIEW QUESTIONS
1. How do integrations connect a corporation?
Integrations allow separate systems to communicate directly with each other, eliminating the
need for manual entry into multiple systems. Building integrations allows the sharing of
2. What is the dierence between forward and backward integrations?
Forward integration takes information entered into a given system and sends it automatically
3. What are the 5ve primary activities in a supply chain?
4. What is the bullwhip eect and how can it impact a supply chain and a 5rm’s profitability?
The bullwhip eect distorted product-demand information ripples from one partner to the
5. What are supply chain planning systems, supply chain execution systems, and demand
planning systems?
Supply chain planning systems use advanced mathematical algorithms to improve the $ow and
efficiency of the supply chain while reducing inventory. Supply chain execution systems ensure
6. What are the challenges associated with SCM systems?
The primary challenges associated with supply chain management include costs and
7. Why are customer relationships important to an organization? Do you agree that every
business needs to focus on customers to survive in the information age?
Business Driven Information Systems Review Questions Instructors Manual Page 3 of 7
8
CHAPTER
8. What is the dierence between operational and analytical CRM?
9. How can a sales department use CRM to improve operations?
10. How can a marketing department use CRM to improve operations?
11. What is the dierence between customer relationship management, supplier relationship
management, and employee relationship management?
Supplier relationship management (SRM) focuses on keeping suppliers satis5ed by evaluating
and categorizing suppliers for dierent projects. Partner relationship management (PRM)
12. What is an enterprise resource planning system?
Enterprise resource planning (ERP) integrates all departments and functions throughout an
13. What are the components in a core ERP system?
Core ERP components are the traditional components included in most ERP systems and
14. What are the components in an extended ERP system?
15. What does a company need to integrate to become connected?
Business Driven Information Systems Review Questions Instructors Manual Page 4 of 7
B U SI N ES S D R I V E N I N F O R M AT I O N
SYS T E M S
REVIEW QUESTIONS
1. What role does project management play in the systems development eort?
Any systems development eort needs to be properly project managed. Each step in the systems
2. What role does the project manager play in determining a projects success?
The success of a project completely depends on the ability of the project manager to execute the
3. Why would a project require an executive sponsor?
The person or group who provides the financial resources for the project is the executive sponsor.
4. Which phase in the systems development life cycle is the most important?
All phases in the systems development life cycle are important. One of the most critical phases is
5. If you had to skip a phase during the development of a system, which phase would it be and why?
every phase.
6. Which phase in the systems development life cycle contains the most risk? Be sure to explain your
answer.
All phases have risk but where most projects fail is in analysis of the business requirements. If you
7. Which project management methodology would you choose to run your soDware development
project?
Business Driven Information Systems Review Questions Instructors Manual Page 5 of 7
9
CHAPTER
8. If you started on a new soDware development project and the project plan was using the waterfall
methodology, would you remain on the project? What could you do to be.er prepare your project
for success?
9. Explain the dierent types of feasibility studies a project manager can use to prioritize project
importance.
10. Why should end users be involved in the systems development eort?
End users should be heavily involved in every phase of the systems development life cycle to
11. Why would a project manager use Gan. and PERT charts?
A PERT (Program Evaluation and Review Technique) chart is a graphical network model that depicts
12. Why is gathering business requirements a challenge for most projects?
Gathering business requirements is difficult as most users do not understand the entire business
13. What are the dierent types of outsourcing available for a project?
Onshore outsourcing —engaging another company within the same country for services.
Nearshore outsourcing —contracting an outsourcing arrangement with a company in a nearby
14. What are the risks associated with outsourcing?
15. Explain the goals of the Project Management Institute and identify three key terms associated with
PMBOK.
The Project Management Institute created the Project Management Body of Knowledge (PMBOK)
Business Driven Information Systems Review Questions Instructors Manual Page 6 of 7
Business Driven Information Systems Review Questions Instructors Manual Page 7 of 7

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