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Which company is expecting to gain the majority of its returns on new investments?
A. General Motors
B. Sears Roebuck
C. Dell Computer
D. Phillips Petroleum
What identifies all critical business functions and the effect that a specific disaster may
have upon them?
A. emergency
B. emergency preparedness
C.business Impact analysis
D. technology failure
Which implementation discards the legacy system and immediately migrates all users to
the new system?
A. parallel implementation
B.plunge implementation
C. pilot implementation
D. phased implementation
What can effective and efficient supply chain management systems enable an
organization to accomplish?
A. increase the power of its buyers
B.increase its supplier power
C. increase switching costs to increase the threat of substitute products or services
D. All of these are correct.
Which of the following is considered information?
A. quantity sold
B. date sold
C.best-selling item by month
D. product sold
Your boss has asked you to analyze the soft drink industry using Porter's five forces
model. Which of the following represents rivalry in the soft drink industry?
A. Pepsi requires stores that carry Pepsi products to commit to minimum orders of
1,000 cases.
B. Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf
space in every Walmart store.
C. Zevia Natural Diet Soda begins selling directly over the Internet.
D. Coke and Pepsi submit bids to the owner of a football stadium for the exclusive sale
of their products during games.
What occurs when a company places active or semi-passive RFID tags on expensive
products or assets to gather data on the items' location with little or no manual
intervention?
A. active RFID
B. semi-passive RFID
C. RFID accelerometer
D.asset tracking
What is a more comprehensive and all-encompassing plan that details how a company
recovers and restores critical business operations and systems after a disaster or
extended disruption?
A.business continuity planning
B. database management plan
C. disaster recovery plan
D. emergency recovery plan
What is the arithmetic-logic unit?
A. the actual hardware that interprets and executes the program (software) instructions
and coordinates how all the other hardware devices work together
B. interprets software instructions and literally tells the other hardware devices what to
do, based on the software instructions
C. a type of CPU that can recognize as many as 100 or more instructions, enough to
carry out most computations directly
D. performs all arithmetic operations (for example, addition and subtraction) and all
logic operations (such as sorting and comparing numbers)
What do Netflix and Amazon use to drive their recommendation tools?
A. Web 1.0 content
B. open source content
C. virtual content
D. user-generated content
The sales and marketing departments primarily use monetary data.
Unlike traditional HTML, which of the following lets writers communicate, and readers
respond, on a regular basis through a simple online journal?
A. instant messaging
B. HTTP
C. blog
D. email
The Innovator's Dilemma suggests that established companies can take advantage of
________ without hindering existing relationships with customers, partners, and
stakeholders.
A. sustaining technology
B. existing investments
C. collective intelligence
D. disruptive technology
What is war driving?
A. allows mobile voice calls to be made over broadband networks, creatingunder the
right network conditionsclearer audio and fewer dropped calls
B. the practice of tagging pavement with codes displaying where Wi-Fi access is
available
C.deliberately searching for Wi-Fi signals while driving by in a vehicle
D. remotely controls smart phones and tablets, ensuring data security
What are the four most common Business 2.0 characteristics?
A. content sharing, user-contributed content, collaboration competition elimination,
web browser organization
B. content sharing, through open source, specialty-contributed content only,
collaboration inside the community, specialized collaboration
C. content sharing through open source, user-contributed content, collaboration inside
the organization, collaboration outside the organization
D. consumer sharing through open systems, company-contributed content, collaboration
inside the organization, collaboration throughout the organization
What is a round coin-sized object, is uniquely numbered, and hidden in geocache?
A. geocoding
B. geocache
C.geocoin
D. All of these are correct.
What types of metrics measure customer satisfaction?
A. efficiency MIS metrics
B. effectiveness MIS metrics
C. both efficiency and effectiveness MIS metrics
D. both ROI and market share
What models information and provides assistance in evaluating and choosing among
different courses of action?
A. OLTP
B. OLAP
C. TPS
D. DSS
What refers to a device's ability to function with or without power?
A. RAM
B. ROM
C. volatility
D. flash memory
Which of the following operational CRM technologies does the sales department
typically use?
A. campaign management, contact management, opportunity management
B. sales management, contact management, contact center
C. sales management, call scripting, opportunity management
D.sales management, contact management, opportunity management
What is a supply chain planning system?
A. views all areas up and down the supply chain in real time
B.uses advanced mathematical algorithms to improve the flow and efficiency of the
supply chain while reducing inventory
C. ensures supply chain cohesion by automating the different activities of the supply
chain
D. occurs when distorted product-demand information ripples from one partner to the
next throughout the supply chain
What is the worldwide gap giving advantage to those with access to technology?
A. digital subscriber
B.digital divide
C. digital darwinism
D. digital era
What refers to the safe disposal of MIS assets at the end of their life cycle?
A. ewaste
B. energy consumption
C. carbon emissions
D.sustainable MIS
The business decisions made by the human resources department include potential
customer data, sales report data, commission data, and customer support data.
Which of the following questions can logistics help a company answer?
A. What quantity of raw materials should we purchase to minimize spoilage?
B. How can we guarantee that our raw materials meet production needs?
C. At what price can we purchase materials to guarantee profitability?
D.What path should the vehicles follow when delivering the goods?
What applies technology to the activities in the order life cycle from inquiry to sale?
A. supply chain event management
B.selling chain management
C. collaborative engineering
D. collaborative demand planning
What measures how well a solution can be implemented within existing legal and
contractual obligations?
A. political feasibility
B. operational feasibility
C. schedule feasibility
D.legal feasibility
What are experts in technology who use their knowledge to break into computers and
networks, for profit or just as a challenge, known as?
A. elevation of privilege
B. virus
C. hacker
D. worm
What must you do with antivirus software to make it protect effectively?
A. must never upgrade or change vendors
B. must download a portable button for it to activate
C. must frequently update it to protect against viruses
D. All of these are correct.
What includes fixed data incapable of change in the event of a user action?
A. content creator
B. content editor
C.static information
D. dynamic information
