978-0073402987 Chapter 5 Chapter 5 Closing Material Part 2

Type

Solution Manual

Book Title

Business Driven Information Systems 5th Edition

ISBN 13

978-0073402987

April 4, 2019

1. I DON’T HAVE A TEMPERATURE BUT I AM POSITIVE I HAVE A VIRUS

Project Purpose: To understand the business value backups

Potential Solution: A Crisis in America's Schools — How It’s Done and

Why It’s Happening

Angelo Angelis, a professor at Hunter College in New York City, was recently

grading some student papers on the story of Paul Revere when he noticed

something strange. A certain passage kept appearing in his students' work, he

said. It went like this, Angelis told Primetime's Charles Gibson: "Paul Revere

http://abcnews.go.com/Primetime/story?id=132376&page=1

2. SUSTAINABLE DEPARTMENTS

Project Purpose: To understand how di.erent departments contribute to

environmental MIS issues.

Potential Solution: There are many issues that the di.erent departments

would face including:

Accounting and finance would have issues such as computer upgrades and

energy use.

3. FACEBOOKS ENERGY USE

Project Purpose: To demonstrate the value of sustainable MIS and

environmental issues associated with technology

Potential Solution: Combating ewaste, energy consumption, and carbon

emissions requires a firm to focus on creating sustainable MIS infrastructures. A

Celebrities Tell Facebook to Ditch Coal - Video

http://www.treehugger.com/)les/2011/02/celebreties-tell-facebook-to-ditch-coal

-video.php

4. PLANNING FOR DISASTER RECOVERY

Project Purpose: To create a disaster recovery plan.

Potential Solution: A backup is an exact copy of a system’s information.

Recovery is the ability to get a system up and running in the event of a system

crash or failure and includes restoring the information backup. A disaster

recovery cost curve charts (1) the cost to the organization of the unavailability

5. COMPARING BACKUP AND RECOVERY SYSTEMS

Project Purpose: To research di.erent backup and recovery strategies.

Potential Solution: Student answers to this question will vary. A few vendors

might include:

6. COOL SCHOOLS

Project Purpose: To analyze your schools data center.

Potential Solution: Students need to be focusing on your schools specific

data center structure and issues. If you can take this opportunity to do a mini

field trip by visiting your schools data center. If you have a big class you can

Business Driven Information Systems - Instructor’s Manual Chapter 5 Page 2 of 11

http://www.syr.edu/greendatacenter/

APPLY YOUR KNOWLEDGE BUSINESS PROJECTS

Instructor Note: There are few right or wrong answers in the business world.

There are really only e?cient and ine?cient, and e.ective and ine.ective

business decisions. If there were always right answers businesses would never

fail. These questions were created to challenge your students to apply the

materials they have learned to real business situations. For this reason, the

authors cannot provide you with one version of a correct answer. When grading

your students’ answers, be sure to focus on their justification or support for their

specific answers. A good way to grade these questions is to compare your

student’s answers against each other.

PROJECT I: RANKING MIS CHARACTERISTICS

To understand infrastructure architecture organizations students must determine

which components are most important to their business. In a group, review the list

of IT infrastructure qualities and rank them in order of their impact on an

organization’s success. Use a rating system of 1 to 7, where 1 indicates the

biggest impact and 7 indicates the least impact.

The order of importance will vary depending on the business.

PROJECT II: DESIGNING A COMPANY INFRASTRUCTURE

Use this project to have your students tackle the common problem of building an

enterprise architecture. The list of questions required will vary for each student.

Components of a solid enterprise architecture include everything from

documentation to business concepts to software and hardware. Deciding which

You are responsible for developing the initial enterprise architecture. Create a list

of questions you will need answered to develop your architecture.

The list of questions required will vary for each student. A few examples could

include:

PROJECT III: RECYCLE YOUR CELL PHONE

Here are some excellent websites and programs you can share with your students

as you kick-o. this great activity.

In 2007, approximately 14 million Americans recycled their used cell phones.

Today, donating or recycling cell phones, PDAs, chargers, and batteries has

never been easier. Donating your working cell phone or PDA can benefit your

http://www.epa.gov/epawaste/conserve/materials/ecycling/donate.htm

Cell Phones for Soldiers has committed to provide 750,000 FREE

communication tools to U.S. armed forces in 2011. Help us meet our goal by

donating today! http://www.cellphonesforsoldiers.com/

Answer the Call of the Wild! Bring your old cell phone to the guest

services counter at the main entrance of the Denver Zoo. Many of us have old

cell phones cluttering closets and taking up valuable space in our drawers at

oWhy should I recycle my cell phone? Help the environment by

recycling hazardous waste Cell phones contain a number of hazardous

Business Driven Information Systems - Instructor’s Manual Chapter 5 Page 4 of 11

substances that can seriously impact the environment. Donate your cell

oHelp Wildlife in the Congo: Columbite-tantalite, or Coltan for short, is

a dull metallic ore found in major quantities in the eastern areas of the

Congo. It is used in cell phones, laptops, pagers and other electronic

oWho gets the phones? Through the program, approximately 80

percent of the phones collected will be refurbished and reused by first

time, low income users in Latin America or by select local programs, such

oWhy is there Coltan in your cellular phone? When re)ned, coltan

becomes metallic tantalum, a heat resistant powder that can hold a high

oPrivacy & Recycling Your Phone ECO-Cell does not clear cell phones

of data or content left on phones. It is the responsibility of the donating

party to cancel or switch service on the phone and to delete any data

PROJECT IV: BACK ON YOUR FEET

****A great [email protected] to this exercise is to ask your students to [email protected]

a backup and recovery plan for their own computer and information. If

they do not already have one, they will thank you for it if they ever

experience a computer crash****

To understand the value of backup and recovery. Each year businesses lose time

and money because of system crashes and failures. One way to minimize the

damage of a system crash is to have a backup and recovery strategy in place. A

backup is an exact copy of a system’s information. Recovery is the ability to get a

system up and running in the event of a system crash or failure and includes

restoring the information backup. Many di.erent types of backup and recovery

Business Driven Information Systems - Instructor’s Manual Chapter 5 Page 5 of 11

media are available, including redundant storage servers, tapes, disks, and even

Disasters such as power outages, Eoods, and even harmful hacking strike

businesses every day. Organizations must develop a disaster recovery plan to

prepare for such occurrences. A disaster recovery plan is a detailed process for

recovering information or an IT system in the event of a catastrophic disaster such

A disaster recovery cost curve charts (1) the cost to the organization of the

unavailability of information and technology and (2) the cost to the organization of

recovering from a disaster over time. A disaster recovery cost curve and shows

that where the two lines intersect is the best recovery plan in terms of cost and

Plan a Backup and Recovery Strategy

Computers in general are very reliable. You may run your system for months or

even years without experiencing any problems that cause you to lose information

Saving the information on your system is time-consuming and requires discipline.

Why should you do it? Why should you spend time planning and evaluating it?

1.Know What to Save and How Often To Save It

Business Driven Information Systems - Instructor’s Manual Chapter 5 Page 6 of 11

You should save everything in your system as often as possible. You may not be

2.Find Your Save Window

Realistically, when you run save procedures, how you run save procedures and

what you save depend on the size of your save window. Your save window is the

When you select a save strategy, you should balance what your users think is

If your system is so critical to your business that you do not have a manageable

a recovery.

3.Choose Availability Options

Availability options are a complement to a good save strategy, not a

replacement. Availability options can signiticantly reduce the time it takes you

to recover after a failure. In some cases, availability options can prevent you

The following are the availability options that you can use to complement your

save strategy:

4.Test Your Strategy

If your situation requires a medium save strategy or a complex save strategy, it

also requires regular review, as follows:

The best way to test your strategy for saving is to test a recovery. Although you

can test a recovery on your own system, doing so can be risky. If you have not

saved everything successfully, you may lose information when you attempt to

restore.

PROJECT V: GROWING, GROWING, GONE

You had vision when you started Black Pearl. You knew the potential of your

business model to revamp the comic industry. You purchased high-end computers

and customizable software to support your operations. Now, you are faced with a

new dilemma. You have a large international following and you have decided to

pursue international opportunities. You would like to open stores in Japan, France,

and Brazil over the next year. To determine if this is possible you need to evaluate

your current systems to see if they are Eexible and scalable enough to perform

business internationally. You know that you are going to run into many

international business issues. Create a list of questions you need to answer to

determine if your systems are capable of performing international business.

Student answers to this question will vary, potential answers include:

PROJECT VI: EXCUSES, EXCUSES, EXCUSES

There is no excuse good enough that will keep a customer if they are unable to

access your applications or ebusiness site. There are dozens of competitors just

waiting to steal your customers and they are just a simple click away. You need to

ensure that your systems are operational and that your customers are confident in

your ability to keep their personal information secure. Organizations must

determine which components are most important to their business to ensure their

systems are meeting customer demands. The infrastructure architecture

components include:

PROJECT VII: EWASTE NOT, WANT NOT

There are so many ewaste companies available today, but warn your students to

be careful as not all are what they seem. Start this activity by showing the

following video.

Two arrested in electronic waste recycling fraud case

Two managers of a San Jose-based electronics and metal waste recycling

warehouse were arrested last week for allegedly attempting to defraud the state

out of $1 million in recycling reimbursement claims. Jason Huang, 65, of Foster

City, was arrested Aug. 19, and 38-year-old John Chen of Hillsborough was

arrested Friday, o?cials said. A third man, 69-year-old Joseph Chen of

Business Driven Information Systems - Instructor’s Manual Chapter 5 Page 9 of 11

and hazardous waste storage and handling violations. They face a maximum

nine-year prison sentence if convicted. An example provided by the attorney

http://www.sfexaminer.com/local/two-arrested-electronic-waste-recycling-fraud-cas

EWaste Fraud

It seemed a perfect symmetry: California, the world's high-tech capital, would lead

the way in recycling the debris of our digital revolution. But )ve years after its

launch, the state government-run electronic waste program stands out not as a

model of the green innovation for which California is famous but as an example of

http://www.cleveland.com/business/index.ssf/2010/08/e-waste_recycling_begun_wi

th_l.html

Additional website and videos you might want to explore include:

Electronic Product Management DirectoryLooking for an organization that

collects specific types of electronic equipment for reuse or recycling? This

directory enables you to search for such opportunities by county. You should

contact any of the listed organizations to determine the details of their services

EPAs Listing: Where Can I Donate or Recycle My Old Computer and Other

Electronic Products?

http://www.epa.gov/osw/conserve/materials/ecycling/donate.htm

Ecycling: http://www.epa.gov/osw/conserve/materials/ecycling/

PROJECT VIII: ONE LAPTOP PER CHILD

There are so many exciting videos and photos demonstrating this incredible

program. Be sure to jumpstart this activity with a few overviews from the

following site

OLPC's mission is to empower the world's poorest children through

education

future.

http://one.laptop.org/

PROJECT IX: VIRTUALIZATING YOUR CELL PHONE

Virtualization is a di?cult concept for students to grasp. The best way to explain

virtualization is the switch from having one iPod, cell phone, and digital camera to one

device that can do all three. Printers also o.er an excellent example as we converged

from having a fax machine, printer, copier, and scanner to one device that can do all of

these things. Here is an excellent video to help your students understand virtualization.

https://www.youtube.com/watch?v=MnNX13yBzAU

PROJECT X: DATA CENTERS ON THE HIGH SEAS

Data centers are truly amazing and rather frightening when you think about the

impact to the environment of housing so many computer systems in one area. Just

http://www.cnn.com/2008/SPORT/09/18/computer.navy/

Google Search Heads to Sea

http://bits.blogs.nytimes.com/2008/09/07/googles-search-goes-out-to-sea/

Business Driven Information Systems - Instructor’s Manual Chapter 5 Page 11 of 11

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