Book Title
Business Driven Information Systems 5th Edition

CAS CS 98545

July 20, 2017
Which characteristics support an agile MIS infrastructure?
A.accessibility, availability, maintainability, portability, reliability, scalability, usability
B. backup and recovery plan, disaster recovery plan, business continuity planning
C. grid computing, cloud computing, and virtualization
D. storage, network, and server virtualization
What analyzes text flowing across the Internet, including unstructured text from blogs
and messages?
A.social media analytics
B. speech analytics
C. text analytics
D. web analytics
Cheryl is the operations manager for Nature's Bread Company, which specializes in
providing natural products for health conscious individuals. Cheryl is responsible for
compiling, analyzing, and evaluating daily sales numbers to determine the company's
profitability and forecast production for the next day. Which of the following is an
example of the type of information Cheryl would be using to successfully perform her
A. Craig Newmark is customer number 15467.
B. Flour Power is supplier number 8745643.
C.best-selling product by day
D. Best-selling product changes when Tony the best baker is working.
A smart card is a device the size of a credit card that contains embedded technology that
stores information and small amounts of software and can act as ________.
A. identification instruments
B. a form of digital cash
C. a data storage device
D. All of these are correct.
What are rules that enforce basic and fundamental information-based constraints?
A. information integrity
B. integrity constraint
C. business-critical integrity constraint
D. relational integrity constraint
To find out your company's policy regarding such websites as YouTube, Facebook, and
Twitter, you would have to refer to the ________ policy.
A. Internet use policy
B. social media policy
C. information use policy
D. employee monitoring policy
Decision support systems model information using OLAP, which provides assistance in
evaluating and choosing among different courses of action. Which of the following does
not represent an example of a DSS in business?
A. an insurance company using a system to gauge risk of providing insurance to drivers
who have imperfect driving records
B. a medical doctor may enter symptoms into a system to aid her in diagnosing and
treating patients
C. a manufacturing digital dashboard showing visualizations of inventory and
D. a dentist entering symptoms into a system to help diagnose and treat patients
Which ERP component can help an organization determine such things as the
identification of individuals who are likely to leave the company unless additional
compensation or benefits are provided?
A. accounting and finance components
B. production and managerial management components
C. human resource components
D. production and materials management components
Which of the following best describes Web 1.0?
A. static text-based information websites
B. static electricity and connectivity
C. social media
D. technology intelligence
What is a computer designed to request information from a server?
A. hardware
B. software
D. server
Which of the following is an example of static processes?
A. running payroll
B. calculating taxes
C. creating financial statements
D. All of these are correct.
What is a complex instruction set computer chip?
A. The actual hardware that interprets and executes the program (software) instructions
and coordinates how all the other hardware devices work together.
B. Interprets software instructions and literally tells the other hardware devices what to
do, based on the software instructions.
C. A type of CPU that can recognize as many as 100 or more instructions, enough to
carry out most computations directly.
D. Performs all arithmetic operations (for example, addition and subtraction) and all
logic operations (such as sorting and comparing numbers).
Which license enables any qualified users within the organization to install the
software, regardless if the computer is on a network?
A. single user license
B. network user license
C. site license
D. application service provide license
Carfax is an example of a company who sells its products or services directly to its
consumer's online. Which ebusiness model is Carfax using?
A. C2B
B. C2C
C. B2C
D. B2B
Which of the following is a cost of downtime in addition to lost revenue?
A. per hour, per day, and per week
B. per employee, per computer, and per company
C. per stock, per stockholder, and per investment capital
D. None of these are correct.
Which of the following operational CRM technologies does the customer service
department typically use?
A.contact center, web-based self-service, call scripting
B. sales management, contact management, opportunity management
C. list generator, opportunity management, cross-selling and up-selling
D. list generator, campaign management, cross-selling and up-selling
Which of the choices below is experiencing rapid growth due to wireless technology?
D.All of these are correct.
What is the term for viewing of the physical world with computer-generated layers of
information added to it?
A. augmented reality
B. Google Glass
C. haptic interface
D. virtual reality
What allows web browsers and servers to send and receive web pages?
A. file transfer protocol (FTP)
B. simple mail transfer protocol (SMTP)
C. hypertext transfer protocol (HTTP)
D. simple network management protocol (SNMP)
What is a primary key?
A.a field that uniquely identifies a given record in a table
B. a primary key of one table that appears as an attribute in another table and acts to
provide a logical relationship between the two tables
C. a table that uniquely identifies a given record in a field
D. a foreign key of one table that appears as an entity in another table and acts to
provide a logical relationship between the two records
Key performance indicators are the metrics a company uses to evaluate progress toward
critical success factors. Which of the following represents a key performance indicator?
A. create high-quality products
B. reduce product costs
C. percentage of help desk calls answered in the first minute
D. hire the best business professionals
Jenny Welch works at a retail store selling sports equipment. Her daily tasks include
opening the store, creating the work schedules, processing payroll, overseeing sales and
inventory, and training employees. At what level of the organizational pyramid would
you categorize Jenny?
A. managerial
B. operational
C. strategic
D. owner
Which of the choices below reveals the relationship between variables along with the
nature and frequency of the relationship?
A.association detection
B. masking detection tool
C. cluster grouping
D. blocking barriers
What is supply chain event management (SCEM)?
A.enables an organization to react more quickly to resolve supply chain issues
B. applies technology to the activities in the order life cycle from inquiry to sale
C. allows an organization to reduce the cost and time required during the design process
of a product
D. helps organizations reduce their investment in inventory while improving customer
satisfaction through product availability
What are the primary differences between a data warehouse and a data mart?
A. Data warehouses make quick decisions, data marts make slow decisions.
B. Data warehouses tackle ethical issues, data marts tackle hypothetical issues.
C.Data warehouses have a more organization-wide focus, data marts have functional
D. Data warehouses have a physical focus, data marts have logical focus.
M&M's offers people the opportunity to order the candy in special colors or with
customized sayings. How would you classify M&M's ebusiness strategy?
A. information richness
B. mass customization
C. personalization
D. interactivity
Which of the following represents a typical supply chain?
A. company " customers " suppliers
B. company " suppliers " customers
C.suppliers " company " customers
D. suppliers " customers " company
What is a special type of rewritable read-only memory (ROM) that is compact and
C. volatility
D. flash memory
What is the process of transferring information from a legacy system to a new system?
C. business requirements
D. sign-off
What software uses programs such as Window Washer to erase file histories, browser
cookies, cache contents, and other crumbs that applications and Windows leave on a
hard drive?
A. preventive security software
B. safe mode software
C. crash-proof software
D. disk image software
Machine-generated unstructured data includes satellite images, scientific atmosphere
data, and radar data.
What is the primary business advantage of using email?
A. increasing the speed of order entry
B. providing the ability to inform and communicate with many people simultaneously,
immediately, and easily
C. providing the ability to have friends all over the globe
D. increasing the number of computers required in an office
What enables a user to return to the previous operating system?
A. system restore software
B. safe mode software
C. crash-proof software
D. disk image software
Which licenses specialty software paid for on a license basis or per-use basis or
usage-based licensing?
A. single user license
B. network user license
C. site license
D. application service provide license