Book Title
Business Driven Information Systems 5th Edition

CAS CS 97008

July 20, 2017
What determines the accuracy and completeness of organizational data?
A. data quantity audit
B.data quality audit
C. data intelligence audit
D. data accuracy audit
What is the process where a business takes raw materials and processes them or
converts them into a finished product for its goods or services?
A. goods
B. services
D. productivity
What is a geographic information system (GIS)?
A. a north/south measurement of position
B. an east/west measurement of position
C.stores, views, and analyzes geographic data, creating multidimensional charts or
D. a round coin-sized object, uniquely numbered, and hidden in geocache
Review the following list of key terms and determine which one typically occurs during
managerial business process improvement.
A. automation
B. streamlining
C. reengineering
D. improvement
What is peer-to-peer (P2P)?
A. uses IP technology to transmit telephone calls
B.a computer network that relies on the computing power and bandwidth of the
participants in the network rather than a centralized server
C. distributes digital video content using IP across the Internet and private IP networks
D. the integration of communication channels into a single service
Which of the following represents a reason why competitive advantages are typically
A. The competitor will hire away your key employees.
B. The competitor quickly seeks ways to duplicate your business operations.
C. The competitor will purchase new technology.
D. All of these are correct.
What is a means by which portable devices can connect wirelessly to a local area
network, using access points that send and receive data via radio waves?
A. Bluetooth
B. wireless fidelity (WI-FI)
C. wide area network (WAN)
D. wireless data centers
What is a simple bar chart that depicts project tasks against a calendar?
A.Gantt chart
B. PERT chart
C. dependency
D. All of these are correct.
Which role within a company is responsible for overseeing all uses of MIS and
ensuring that MIS strategically aligns with business goals and objectives?
A. Chief knowledge officer (CKO)
B. Chief privacy officer (CPO)
C.Chief information officer (CIO)
D. Chief security officer (CSO)
What is the purchasing of goods and services to meet the needs of the supply chain?
B. logistics
C. materials management
D. bullwhip effect
Which of the following would not be considered part of the consistent characteristic of
high-quality information?
A. Do all sales columns equal the total for the revenue column?
B.Is the two-digit state code missing in the information?
C. Is all summary information in agreement with detailed information?
D. Does the order number match the item and the color options available?
Which of the following statements is inaccurate in reference to unified
A. UC decreases communication costs.
B. UC enhances the way individuals communicate.
C. UC enhances the way individuals collaborate.
D.UC increases communication expenses.
An MIS infrastructure is ________and ________.
A. dynamic; static
B.dynamic; continually changing
C. a client; a server
D. hardware; software
What runs a network, steering information between computers and managing security
and users?
A. client
B. server
C. peer-to-peer network
D. network operating system
What is the ability to view all areas up and down the supply chain in real time?
A. bullwhip effect
B. demand planning software
C. supply chain visibility
D. supply chain execution software
Which gate answers primary questions addressing ownership of the system and training
of key personnel?
A. gate one
B. gate two
C. gate three
D.gate four
As the product manager for the eatery division at Whole Foods, Jerry is responsible for
analyzing sales data to help him manage his team. Today Jerry is analyzing his data
using many different perspectives to identify different ways to improve his division.
Which of the following common digital dashboard capabilities is Jerry using to analyze
his department's success?
A. slice-and-dice
B. pivot
C. drill-down
D. consolidation
Which of the following describes confidentiality?
A. the assurance that messages and information are available only to those who are
authorized to view them
B. policies and procedures that address the ethical use of computers and Internet usage
in the business environment
C. the right to be left alone when you want to be, to have control over your own
personal possessions, and not to be observed without your consent
D. the principles and standards that guide our behavior toward other people
Which group of stakeholders' primary interests include exceptional customer service,
high-quality products, and ethical dealings?
A. partners/suppliers
B. shareholders/investors
C. community
D. customers
Which type of ebusiness model is Amazon using?
A. pure-play
B. brick-and-mortar
C. click-and-mortar
D. content provider
What refers to a device's ability to function with or without power?
C. volatility
D. flash memory
Drew Savage is an MIS manager for an international consulting firm. Drew travels to
different European countries where he implements news response tracking systems.
Some of the metrics he uses to track the performance of his system include tracking the
response time it takes to respond to Twitter posts mentioning the news station, as well
as the speed and accuracy of content posted on numerous websites and social media
sites. What type of metrics is Drew using to measure his system?
A. customer satisfaction metrics
B. efficiency metrics
C. effectiveness metrics
D. benchmarking metrics
What is system software?
A. controls how the various technology tools work together along with the application
B. controls the application software and manages how the hardware devices work
C. provides additional functionality to the operating system
D. used for specific information processing needs, including payroll, customer
relationship management, project management, training, and many others
What is a business task?
A. service-oriented architecture
C. loose coupling
D. interoperability
databases in the data warehouse model?
A.competitor and industry information, mailing lists, and stock market analysis
B. marketing, sales, inventory, and billing
C. marketing information, sales information, and stock market analysis
D. data mart 1, data mart 2, and data mart 3
Which department maintains policies, plans, and procedures for the effective
management of employees?
A. sales
B. operations management
C. accounting
D. human resources
What is web content that is created and updated by many users for many users?
A. cybermediation contributed content
B. user-contributed content
C. executive generated content
D. customer generated content
Which of the following is not considered a category within the support value activities
in a value chain analysis?
A. technology development
B. outbound logistics
C. human resource management
D. firm infrastructure
What is an act or object that poses a danger to assets?
A. cyberbullying
C. click-fraud
D. competitive click-fraud
Where would you find the customers' customer in a typical supply chain?
A. upstream
C. in the middle
D. not on the supply chain
What is the mathematical method of handling imprecise or subjective information?
A. fuzzy logic
B. virtual reality
C. expert system
D. genetic algorithm