COMPSCI 68514

Type

Quiz

Book Title

Business Driven Information Systems 5th Edition

ISBN 13

978-0073402987

July 19, 2017

IP address is a simple network protocol that allows the transfer of files between two

computers on the Internet.

Analytical CRM provides customer segmentation, which divides a market into

categories that share similar attributes such as age, location, gender, habits, and so on.

By segmenting customers into groups, it becomes easier to create targeted marketing

and sales campaigns, ensuring that you are not wasting resources marketing products to

the wrong customers.

An agile methodology aims for customer satisfaction through early and continuous

delivery of useful software components developed by an iterative process using the bare

minimum requirements.

The main challenges facing networks include security and social, ethical, and political

issues.

A few examples of ebusiness advantages can include opening new markets, reducing

costs, and expanding global reach.

ROM is nonvolatile, meaning it does not require constant power to function. ROM

contains essential system programs that neither the user nor the computer can erase.

Since the computer's internal memory is blank during start-up, the computer cannot

perform any functions unless given start-up instructions.

True

False

Timely information asks if the information is current with respect to the business needs.

Value chain analysis views a firm as a series of business processes that each adds value

to the product or service.

Affinity determines values for an unknown continuous variable behavior or estimated

future value.

Cache memory is a small unit of ultra-fast memory that is used to store recently

accessed or frequently accessed data so that the CPU does not have to retrieve this data

from slower memory circuits such as RAM.

True

False

Web 2.0 is the next generation of Internet that uses a more mature, distinctive

communications platform characterized by new qualities such as collaboration, sharing,

and free.

Virtual reality is a computer-simulated environment that can be a simulation of the real

world or an imaginary world.

IP address is a unique number that identifies where computers are located on the

network.

The three Business 2.0 communication and collaboration tools a business can use to

harness the power of people include blogs, wikis, and mashups.

A good way to understand the client'server relationship is when someone uses a web

browser (this would be the client) to access a website (this would be a server that would

respond with the web page being requested by the client).

Complete information asks if there is an incorrect value in the information.

A wide area network (WAN) spans a large geographic area such as a state, province, or

country. Perhaps the best example is the Internet.

Affinity grouping determine which things go together.

Data visualization tools can help uncover correlations and trends in data that would

otherwise go unrecognized.

Detailed user documentation is created that highlights how to use the system and how

to troubleshoot issues or problems.

Gigahertz is the number of millions of CPU cycles per second.

True

False

A site license enables any qualified users within the organization to install the software,

regardless if the computer is on a network. Some employees might install the software

on a home computer for working remotely.

True

False

Digital dashboards offer consolidation, drill-down, and slice-and-dice capabilities.

Every company, regardless of size, relies on some form of MIS infrastructure, whether

it is a few personal computers networked together or many interconnected around the

world.

SOA ensures that MIS systems can adapt quickly, easily, and economically to support

rapidly changing business needs.

Integrations provide enterprisewide support and data access for a firm's operations and

business processes.

Complete information asks if there is a value missing from the information.

ROM is nonvolatile, meaning it does not require constant power to function. ROM

contains essential system programs that neither the user nor the computer can erase.

Since the computer's internal memory is blank during start-up, the computer cannot

perform any functions unless given start-up instructions.

A business rule defines how a company performs certain aspects of its business and

typically results in either a yes/no or true/false answer.

The proportion of the market that a firm captures is called market share.

A primary key is the smallest or basic unit of information.

Advanced analytics processes and manages algorithms across many machines in a

computing environment.

Outbound logistics distributes goods and services to customers.

Information system control reports ensure the reliability of information, consisting of

policies and their physical implementation, access restrictions, or recordkeeping of

actions and transactions.

A worm spreads itself, not only from file to file, but also from computer to computer.

The primary difference between a virus and a worm is that a virus must attach to

something, such as an executable file, to spreaD. Worms do not need to attach to

anything to spread and can tunnel themselves into computers.

Personal information management (PIM) software handles contact information,

appointments, task lists, and email.

True

False

A requirements definition document prioritizes all of the business requirements by order

of importance to the company.

Intelligent systems are various commercial applications of artificial intelligence.

What is information redundancy?

A. duplication of data

B. storing the same data in multiple places

C. storing duplicate data in multiple places

D. All of these are correct.

Some industries' competition is much more intense than others. Retail grocery stores

such as Kroger, Safeway, and Albertson's in the United States experience fierce

competition and offer similar marketing campaigns to compete. What is this an example

of in terms of Porter's Five Forces?

A. rivalry among new entrants

B. rivalry among existing competitors

C. threat of substitute products or services

D. buyer power

What is web analytics?

A.unstructured data associated with websites to identify consumer behavior and website

navigation

B. analyzes structured data associated with a website

C. filters information, both structured and unstructured, to help identify strong web

customers

D. None of these are correct.

Which of the following business applications is a satellite-based navigation system

providing extremely accurate position, time, and speed information?

A. radio-frequency identification

B.global positioning systems

C. geographic information systems

D. location-based services

What type of measurement uses market share as a KPI?

A. fuzzy logic measurement

B. external measurement

C. neural network measurement

D. internal measurement

Which of the following contains general principles to guide computer user behavior?

A. information technology code

B. technology policy

C.ethical computer use policy

D. information systems

Where would you categorize strengths in a SWOT analysis?

A. internal, helpful

B. internal, harmful

C. external, helpful

D. external, harmful

What contains high-capacity storage that holds data such as captured images, music, or

text files?

A. RAM

B. a memory stick

C. a memory card

D. flash memory

What is a person or event that is the catalyst for implementing major changes for a

system to meet business changes?

A. change controller

B. change over

C. change management

D.change agent

Which of the following is not a technology company but used technology to revamp the

business process of renting videos?

A. Netflix

B. Dell

C. Zappos

D. Amazon

What is the ability of an organization to tailor its products or services to the customers'

specifications?

A. personalization

B. long tail

C. mass customization

D. information reach

What is an input device designed for special applications for use by people with

different types of special needs?

A. input device

B. output device

C. adaptive computer devices

D. magnetic medium devices

What is the basic business system that serves the operational level and assists in making

structured decisions?

A. OLTP

B. OLAP

C. TPS

D. DSS

What are systems are used to create the digital designs and then manufacture the

products?

A.computer-aided design/computer-aided manufacturing.

B. maker movement

C. makerspace

D. RFID electronic product code

What describes how products in a network increase in value to users as the number of

users increase?

A. network effect

B. RSS

C. mashup editor

D. mcommerce

What are advanced analytics?

A. processes and manages algorithms across many machines in a computing

environment

B.focuses on forecasting future trends and producing insights using sophisticated

quantitative methods, including statistics, descriptive and predictive data mining,

simulation, and optimization

C. occurs when the user goes into an emotional state of over-analysis (or over-thinking)

a situation so that a decision or action is never taken, in effect paralyzing the outcome

D. a business analytics specialist who uses visual tools to help people understand

complex data

What is the primary goal of the As-Is process model?

A. to outline the process elements for the To-Be process

B. to create process choices for the As-Is process

C. to simplify, eliminate, and improve the To-Be process

D. to analyze the To-Be process elements

Which of the following is a challenge facing an ebusiness?

A. improving information content

B. increasing convenience

C. decreasing costs

D. managing consumer trust

What focuses on forecasting future trends and producing insights using sophisticated

quantitative methods, including statistics, descriptive and predictive data mining,

simulation, and optimization?

A. big data

B. distributed computing

C.advanced analytics

D. data scientist

What is any measurable, tangible, verifiable outcome, result, or item that is produced to

complete a project or part of a project?

A. project milestones

B. project objectives

C. project assumptions

D.project deliverable

What uses a systematic approach in an attempt to improve business effectiveness and

efficiency continuously?

A. static process

B. dynamic process

C. sales process

D. customer service process

Which characteristics support a sustainable MIS infrastructure?

A. accessibility, availability, maintainability, portability, reliability, scalability, usability

B. backup and recovery plan, disaster recovery plan, business continuity planning

C.grid computing, cloud computing, and virtualization

D. storage, network, and server virtualization

What is dumpster diving?

A. a form of social engineering in which one individual lies to obtain confidential data

about another individual

B. a hacker that looks through your trash to find personal information

C. legitimate users who purposely or accidentally misuse their access to the

environment and cause some kind of business-affecting incident

D. malicious agents designed by spammers and other Internet attackers to farm email

addresses off websites or deposit spyware on machines

What is a nonprofit organization that has assumed the responsibility for Internet

Protocol (IP) address space allocation, protocol parameter assignment, domain name

system management, and root server system management functions previously

performed under U.S. government contract?

A. HTML 5

B. URL

C. World Wide Web Consortium

D. Internet Corporation for Assigned Names and Numbers (ICANN)

Who are the primary users of ERP systems?

A. sales, marketing, customer service

B.accounting, finance, logistics, and production

C. customers, resellers, partners, suppliers, and distributors

D. All of these are correct.

To create an SSL connection, a web server requires a ________, which is an electronic

document that confirms the identity of a website or server and verifies that a public key

belongs to a trustworthy individual or company.

A. DSL degree

B. SSL degree

C.SSL certificate

D. DSL certificate

What is user-contributed content?

A. an online marketing concept in which the advertiser attempts to gain attention by

providing content in the context of the user's experience in terms of its content, format,

style, or placement

B. buyers post feedback on sellers

C. content created and updated by many users for many users

D. refers to the wisdom of the crowd

Which of the following policies states that users agree to follow it in order to be given

access to corporate email, information systems, and the Internet?

A. acceptable use policy

B. social media policy

C. information privacy policy

D. email privacy policy

What is the standard that specifies the format of data as well as the rules to be followed

during transmission?

A. bandwidth

B. bit rate

C.protocol

D. transmission record

Review the following key terms. Which one defines an operational decision that

involves situations where established processes offer potential solutions?

A. optimization analysis decision

B. artificial intelligence decision

C. structured decision

D. unstructured decision

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