Archives: Quiz

Critics of the WTO claim that ________. A) global trade destroys jobs and the natural environment B) it favors third-world countries over developed countries C) shifting jobs to developing countries harms the economies of member nations D) has too little […]

________ refers to the vertical expansion of a job by adding planning and evaluating responsibilities. A) Job enrichment B) Job enlargement C) Job scope D) Job depth “If it’s not one thing, it’s another. We just get used to doing […]

________ have titles such as executive vice president, chief operating officer, and chief executive officer. A) Supervisors B) Middle managers C) First-line managers D) Top managers What type of discrimination are older workers in an organization subjected to if they […]

In an effort to improve communication within the accounts department of a large organization, the department head puts a suggestion box at the door and invites employees to communicate their thoughts, ideas, concerns, or grievances to the managers in the […]

________ are positive trends in the external environment. A) Strengths B) Threats C) Weaknesses D) Opportunities Because this is her first job, Melanie was unclear about what managers actually do. Fortunately her training materials explained that a manager’s job focuses […]

The ________ ratios measure an organization’s ability to meet its current debt obligations. A) activity B) liquidity C) leverage D) profitability Clinical psychologists suggest that employee theft ________. A) occurs primarily when there are poor management-labor relations B) is a […]

When Alan was promoted to the head of the sales team at Mac Software Inc., he chose three of his closest friends in the team to form the core sales group with him. Which of the following predictions would be […]

Ian is a plant manager in a multi-site corporation. He often deals with situations involving new customers and new products. These are often ________. A) non-linear problems and risky decisions B) structured problems and programmed decisions C) uncertain problems and […]

EPA regulations permit the release of 150 micrograms of particulate matter per cubic meter of air every 24 hours from paint shops. Utilimotors, a utility truck maker, monitors its emissions so it releases between 140 and 150 micrograms. Which approach […]

Several research studies have conclusively proven that planning organizations always outperform non-planning organizations. Research clearly indicates that the Theory Y manager is more effective in motivating employees than the Theory X manager. Answer: FALSE The commitment concept says that plans […]

Evaluating an organization’s intangible assets is part of conducting an internal analysis in the strategic management process. Professionals tend to be focused on their work as their central life interest, whereas nonprofessionals typically have other interests outside of work that […]

Design thinking is an interesting new line of thinking with broad implications for making effective business decisions by integrating emotional elements into the process. The “white-water rapids” metaphor of change is consistent with Lewin’s concept of unfreezing, changing, and refreezing. […]

Job rotation allows employees to work at different jobs in a particular area, thereby giving them exposure to a variety of tasks. Spiritual organizations tend to be intolerant of employees who commit mistakes. Answer: FALSE Groupthink has the ability to […]

There is enough evidence to support the validity of the Myers-Briggs Type Indicator as a measure of personality. The first step in goal setting is to evaluate available resources. Answer: FALSE Men are more likely than women to start out […]

Robert House assumed that leaders can change leadership styles depending on the situation. A charismatic leader is likely seen as being self-confident and influential. Answer: TRUE A problem-solving team brings together experts in various specialties to work together on various […]

Task groups are permanent teams that take on special projects. Communication serves both to inform and to control behavior. Answer: TRUE Coercion involves the use of covert attempts to influence others. Answer: FALSE Stress is the adverse reaction people have […]

Employee empowerment gives employees more authority to delegate responsibility. A manager’s job is all about personal achievement. Answer: FALSE Activities that an organization does well or resources that it has available are called capabilities. Answer: FALSE Manipulation involves the use […]

Our human nature is to not accept or approach anything that’s different from us. Project structures tend to be rigid organizational designs, with the departmentalization and organizational hierarchy slowing down the decision-making process. Answer: FALSE An important impact that workplace […]

U.S. federal law does not prohibit discrimination against employees on the basis of sexual orientation. The polycentric attitude is a world-oriented view focusing on using the best approaches and people from around the globe. Answer: FALSE The final step in […]

A programmed decision is a repetitive decision that can be handled by a routine approach. Companies have to pay Social Security, Medicare, and unemployment insurance taxes for workers classified as independent contractors. Answer: FALSE Given other things unchanged, managers with […]

Embezzlement and fraudulent filing of expenses are examples of employee theft. Extraversion is the degree to which someone is sociable, talkative, assertive, and comfortable in relationships with others. Answer: TRUE A task force is a permanent committee or team formed […]

E-mail increases filtering because electronic communication is faster. In the Big Five Model, emotional security was found to be positively related to job performance. Answer: FALSE A compressed workweek is a workweek where employees work longer hours per day but […]

All electronic information is inadmissible in court. A policy is an explicit statement that tells a manager what can or cannot be done. Answer: FALSE Most businesses have only the single goal of making profits. Answer: FALSE Job enlargement refers […]

The cognitive component of an attitude refers to the beliefs, opinions, knowledge, or information held by a person. According to the goal-setting theory, a generalized goal of “do your best” will produce a higher output than specific, challenging goals. Answer: […]

Strategic partnerships are collaborative relationships between two or more organizations in which they combine their resources and capabilities for some business purpose. Deviations that exceed the acceptable range of variation become significant and need a manager’s attention. Answer: TRUE In […]

Effective leaders do not need a high degree of knowledge about the company, industry, and technical matters. The process of exporting involves acquiring products made abroad and selling them domestically. Answer: FALSE The view of managers as omnipotent is consistent […]

Affirmative action programs help ensure that decisions and practices enhance the employment, upgrading, and retention of members from protected groups such as minorities and females. A virtual organization consists of temporary workers who telecommute. Answer: FALSE Written essay and critical […]

An organization that wants to have high-performance work practices should discourage self-managed teams and decentralized decision making. There are only two ways of controlling labor supply through decruitment: firing and early retirements. Answer: FALSE Research indicates that the desire for […]

The Organization for Economic Co-Operation and Development developed a global code of ethics. Small groups consistently get better results than larger ones when the groups are engaged in problem solving. Answer: FALSE The number of years used to define short-term […]

A turnaround strategy is a type of renewal strategy used when an organization is in serious trouble. When a firm engages in social actions because of its obligation to meet certain economic and legal responsibilities, it is said to be […]

A manager attempts to resolve a conflict by seeking an advantageous solution for all the parties involved. This conflict management technique is called accommodating. Cultural change is easier when the organizational culture is strong. Answer: FALSE A portion of a […]

Managers with an ethnocentric attitude do not trust foreign employees with key decisions or technology. Cognitive dissonance is any incompatibility or inconsistency between attitudes or between behavior and attitudes. Answer: TRUE Stars, one of the four business groups in the […]

Sensitivity training refers to activities that help team members learn how each member thinks and works. A high uncertainty avoidance society is threatened by ambiguity and experiences high levels of anxiety. Answer: TRUE Managers need to understand cultural differences to […]

Open innovation refers to opening up the search for new ideas beyond the organization’s boundaries and allowing innovations to easily transfer inward and outward. Having a control system reduces the scope of employee empowerment and autonomy. Answer: FALSE[/cpmembership] In highly […]

Implementing an alternative refers to the process of choosing the best alternative. Under the Sarbanes-Oxley Act, whistle-blowers in the United States who report suspected corporate violations of laws now have protection from reprisals and retaliation. Answer: TRUE Cognitive theories are […]

According to the job characteristics model, combining fragmented tasks will help increase skill variety and task identity. In the preconventional stage of moral development, individuals make a clear effort to define moral principles apart from the authority of the groups […]

Work teams interact primarily to share information and to make decisions to help each member do his or her job more efficiently and effectively. Self-managed teams function in an independent and informal manner. Answer: FALSE Cultural change is likely to […]

Risk is the condition in which a decision maker is able to estimate the likelihood of certain outcomes. In the United States, labor unions represent the most significant environmental constraint. Answer: FALSE An individual’s role in a group is not […]

Feedforward control is more popular and effective than the other forms of control. Dynamic environments require a flatter organizational hierarchy in order to plan effectively. Answer: TRUE A cross-functional team has no artificial boundaries and thus, the team focuses on […]

Perceived organizational support is the degree to which an employee identifies with a particular organization and its goals. Legitimate power and authority are one and the same. Answer: TRUE Some people are motivated and some are not. Answer: FALSE Job […]

Conceptual skills are less important to top managers. Women and men now each make up almost half of the workforce in the United States. Answer: TRUE Exceptional or unique organizational resources are known as core capabilities. Answer: FALSE Legitimate power […]

Disturbance handler is one of Mintzberg’s interpersonal roles. Men are found to follow a nurturing, inclusive, and collaborative style of leadership, in contrast to women. Answer: FALSE Active listeners avoid asking questions and making eye contact so that they don’t […]

Worldwide population trends indicate that we will witness dwindling labor supply and increasing total global savings rates. The standard procedure to be followed by the human resources department of a company when initiating disciplinary action against an employee is an […]

Social loafing is consistent with collectivist cultures. The Global Contract is a document created by the United Nations outlining principles for doing business globally in the areas of human rights, labor, the environment, and anticorruption. Answer: FALSE Innovators need the […]

For the sake of clarity, the constraints imposed on managers by the organization’s culture are explicitly stated in the employee handbook. A stability strategy is an organizational strategy in which an organization maintains the status quo. Answer: TRUE Organizations that […]

Research indicates that satisfied employees have lower levels of turnover while dissatisfied employees have higher levels of turnover. One reason people resist change in an organization is that they are afraid their skill set will be obsolete. Answer: TRUE Frederick […]

Solidarity in the European Union is being undermined by protectionist pressures in some member countries. Individuals with low self-esteem are more susceptible to external influence than are people with high self-esteem. Answer: TRUE In equity theory, recent research shows that […]

Planning helps managers eliminate uncertainty and insulates organizations from change. Licensing is primarily used by service organizations and franchising is primarily used by manufacturing organizations. Answer: FALSE One assumption of rational decision making is that the decision maker is not […]

Formal groups are work groups that are defined by the organization’s structure and have designated work assignments and specific tasks directed at accomplishing organizational goals. Strong cultures have more influence on employees than do weak cultures. Answer: TRUE An organic […]

According to Maslow’s hierarchy of needs theory, lower-order needs are predominantly satisfied internally while higher-order needs are satisfied externally. At the principled level of moral development, an individual values the rights of others and upholds absolute values and rights regardless […]