Effective leaders do not need a high degree of knowledge about the company, industry,
and technical matters.
The process of exporting involves acquiring products made abroad and selling them
domestically.
The view of managers as omnipotent is consistent with the stereotypical picture of the
take-charge business executive who can overcome any obstacle in carrying out the
organization’s objectives.
Americans tend to suffer from parochialism.
Mercosur is a trading group made up of ten South American countries.
According to Maslow’s hierarchy of needs theory, once a need is substantially satisfied,
that need no longer motivates the individual.
When we make judgments about the behavior of other people, we tend to underestimate
the influence of external factors and to overestimate the influence of internal factors.
This tendency is called the self-serving bias.
Global teams are associated with high levels of groupthink.
Marveline Company brought in help from outside to evaluate decisions and
management practices in relation to the organization’s code of ethics. These evaluations
are called ________.
A) social responsibility audits
B) social protective audits
C) independent social audits
D) independent ethics audits
If your university was paying minimum wage when necessary and applying the
minimum legal standards to its employees work environment, it would be said to have
fulfilled its ________.
A) social obligation
B) social responsibility
C) social responsiveness
D) social expectation
At Ronald’s fast food business for five years the French fries are its most popular
product.
During the past year, its profits have suffered because the farm that supplies it with
potatoes has increased its prices drastically. What should Ronald’s do to control its
production costs?
A) Ronald’s should reorganize its organizational hierarchy to increase efficiency.
B) Ronald’s should buy out the farm and become its own supplier.
C) Ronald’s should invest in more efficient fryers.
D) Ronald’s should broaden its product range by introducing potato nuggets on its
menu.
In which of the following areas are consistent male-female differences observed?
A) problem-solving ability
B) sociability
C) work schedule preferences
D) competitive drive
Which of the following is an accurate statement regarding status systems?
A) Anything can have status value if others in the group evaluate it that way.
B) Status is a weak employee motivator even though it has behavioral consequences.
C) Status can only be formally conferred on individuals.
D) Status systems are independent of aspects such as prestige and grading.
Labor unions use ________ to protect the rights of their members.
A) work stops
B) commercial arbitration
C) collective bargaining
D) labor disputes
Elizabeth was hired as a customer care executive by a telecommunication provider
during a period when they were extremely short-staffed. Her employers soon realized
that she was impatient, easily irritated, and lacked motivation. They even began to
receive complaints about her behavior from angry customers. In hiring Elizabeth, her
employers were guilty of a(n) ________.
A) admission error
B) reject error
C) accept error
D) omission error
Which of the following factors is a demographic component of an organization’s
external environment?
A) lifestyles and behavior
B) political stability
C) geographic location
D) stock market fluctuations
________ is measured by the costs of acquiring and transforming organizational
resources into outputs.
A) Input
B) Quality
C) Profit
D) Leverage
A strategic partnership ________.
A) promotes efficiencies because of its flexible and informal arrangements
B) leads to dysfunctional conflict, as opposed to synergy, among the parties involved
C) entails a lot of paperwork when creating and disbanding projects
D) does not allow either firm to retain its brand identity
What are the four contingency variables that an organization’s structure depends on?
A) strategy, size, technology, and equity
B) management, technology, equity, and degree of environmental uncertainty
C) management, funding, technology, and degree of environmental uncertainty
D) strategy, size, technology, and environmental uncertainty