For the sake of clarity, the constraints imposed on managers by the organization’s
culture are explicitly stated in the employee handbook.
A stability strategy is an organizational strategy in which an organization maintains the
status quo.
Organizations that emphasize workplace spirituality focus on individual development.
Deep-level diversity refers to easily perceived differences that may trigger certain
stereotypes, but that do not necessarily reflect the ways people think or feel.
The most outspoken advocate of the classical view of organizational social
responsibility is Alan Greenspan.
The goals of organizational behavior can be stated as: If you can explain it, you can
predict it. If you can predict it, you can influence it.
Which of the following is true of competitive intelligence as a means of environmental
scanning?
A) The Competitive Espionage Act makes it a crime in the United States to engage in
competitive intelligence.
B) It is unethical to use competitive intelligence to make strategic business decisions.
C) Competitive intelligence is ethical if competitor-related information is collected
from sources accessible and available to the public.
D) Buying competitors’ products and asking their own employees to evaluate them to
learn about new technical innovations is an example of the unethical practices followed
in competitive intelligence.
People with high self-esteem ________.
A) are more prone to conform to the beliefs of those they respect
B) are more likely to seek approval from others
C) are more likely to take unpopular stands
D) are more susceptible to external influence
Which of the following is most likely to have a highly spiritual organizational culture?
A) a telemarketing company competing in a highly aggressive, competitive
environment
B) a charitable non-profit that allows its employees to express opinions and emotions
openly
C) a numbers-driven company that focuses strictly on quarterly performance reports
D) a multi-national business that requires headquarters approval of new ideas
Theodore and James decide to enter into an agreement with a firm in Europe allowing
them to use the rights to their software, brand name, and software specifications in
return for a lump sum payment. The firm is a service organization that plans to use the
software to assist its customers. Their agreement is a(n) ________.
A) export agreement
B) licensing agreement
C) franchise agreement
D) import agreement
Listening for full meaning without making premature judgments or interpretations is
called ________.
A) passive listening
B) empathic listening
C) active listening
D) decoding
When a totally new product, such as laser discs years ago, is introduced, it would be
considered a ________ according to the BCG matrix.
A) star
B) cash cow
C) question mark
D) dog
Corporate governance ________.
A) refers to executive governance practices in companies
B) is a system used to govern a corporation so that the interests of corporate owners are
protected
C) is a term that refers to legal agreements made between two or more partner firms
D) refers to the compliance of the company to applicable laws and regulations
________ is the formal arrangement of jobs within an organization.
A) Departmentalization
B) Organizational design
C) Organizational structure
D) Work specialization
To measure a leader’s style, Fiedler developed the ________.
A) contingency grid
B) situational leadership theory
C) managerial grid
D) least-preferred co-worker questionnaire
Susan has a reputation of being fair, helpful, and understanding. She even helped her
subordinate overcome a personal crisis. Which of the following dimensions of
leadership is Susan displaying here?
A) consideration
B) initiating structure
C) employee orientation
D) task orientation
Discuss how managers can formulate e-business strategies that contribute to the
development of a sustainable competitive advantage in today’s environment.
Discuss the five sources in which leader power has been identified. Include specific
examples of each source of power to support your answer.
In a short essay, explain the reasons behind the increasing importance of workplace
spirituality in recent years.
Identify and describe the three levels and six stages of moral development.
Describe and provide examples of first-line, middle, and top managers.
List a few factors that influence the amount of centralization or decentralization in an
organization.
List and discuss the three attitudes managers might have toward international business.
What benefits does workplace diversity afford an organization in terms of its
performance?
Discuss how culture constrains managers. Include specific examples to support your
answer.