Job rotation allows employees to work at different jobs in a particular area, thereby
giving them exposure to a variety of tasks.
Spiritual organizations tend to be intolerant of employees who commit mistakes.
Groupthink has the ability to undermine critical thinking in the group and harm the
quality of decision making.
Variable pay systems reward employees for the job skills and competencies they can
demonstrate.
The chain of command is a principle that states that a person should report to only one
boss.
Charisma is the ability to create and articulate a realistic, credible, attractive vision of
the future for any organization or organizational unit that grows out of and improves on
the present.
Making jobs smaller and more specialized is the most effective way of motivating
employees.
When conducting a SWOT analysis, threats are activities the organization doesn’t do
well or resources it needs but doesn’t possess.
When problems are ________, managers must rely on ________ in order to develop
unique solutions.
A) structured; nonprogrammed decision making
B) structured; pure intuition
C) unstructured; nonprogrammed decision making
D) unstructured; programmed decision making
Alan has just given his subordinates a very difficult project. Now he is telling them he
has every confidence they will be successful. Allan is using communication to
________.
A) inspire
B) motivate
C) control
D) manipulate
Which of the following is a disadvantage of a matrix structure?
A) It increases the complexity of assigning people to projects.
B) It slows down the decision-making process.
C) It reduces organizational responsiveness.
D) It leads to lower morale among team members.
Ang Li has found it rather hard to move up in her managerial career at her workplace
especially when compared to how fellow graduate from Tri-Valley, American-born
Adam Watson, has managed to become the regional manager of sales in the company.
This suggests the presence of ________ in Li’s organization.
A) goldbricking
B) a self-serving bias
C) a glass ceiling
D) prejudice
A ________ is a method of performance appraisal by which each employee is rated in
comparison to other employees in his work group.
A) multiperson comparison
B) behaviorally anchored rating scale
C) critical incident
D) graphic rating scale
Connie has an idea for a new product she would like to produce and market. Mintzberg
would consider the activities necessary to form and launch her company to be part of
the ________ role.
A) planning
B) resource allocator
C) negotiator
D) entrepreneur
A few decades ago, Walmart opened stores in Germany. After a few years, it closed all
of them. The shopping habits of Europeans differed so much from that of Americans
that the stores could not become profitable. What was Walmart’s mistake?
A) It did not understand cultural differences.
B) It did not create standards for good decision making.
C) It did not know when it was time to call it quits.
D) It did not use an effective decision-making process.
The goal-setting theory has the most value when ________.
A) the individual is a high achiever
B) the goals are assigned to the individual
C) the individual has low self-efficacy
D) commitment to goals is made public
Which of the following arguments on social responsibility states that a business is
socially responsible only when it pursues its economic interests?
A) public expectations
B) violation of profit maximization
C) superiority of prevention over cures
D) possession of resources
Many new car buyers choose to buy a car with little or no money down and payments
for many years because of the ________.
A) overconfidence bias
B) immediate gratification bias
C) framing bias
D) availability bias
Temporary, freelance, or contract workers are known as ________.
A) communities of practice
B) contingent workers
C) passive labor
D) virtual employees
As a manager, if you prefer to have a harmonious work environment and dislike
reprimanding your subordinates, you would probably score high on the ________
aspect of the MBTI®.
A) perception
B) thinking
C) intuition
D) feeling
Which of the following, if true, represents a demographic change that will affect
decisions future managers make?
A) The unemployment rate is likely to continue to fall.
B) The percentage of Hispanics in the candidate pool will increase.
C) More job candidates are likely to have tattoos and body piercings.
D) More jobs will be performed by robots.
Managers who consider the impact of their organization on the natural environment are
said to be practicing ________.
A) value-based management
B) ethics-based management
C) socially responsible management
D) green management
The area in which your office operates has been relatively stable in terms of land prices
and demand. However, you have noticed that demand for housing in the area usually
spikes in summer. Which of the following best describes your business environment?
A) stable and simple
B) dynamic and simple
C) stable and complex
D) dynamic and complex
Under the concept of social obligation, the organization does what is required by the
________.
A) society
B) stakeholders
C) environment
D) law