Risk is the condition in which a decision maker is able to estimate the likelihood of
certain outcomes.
In the United States, labor unions represent the most significant environmental
constraint.
An individual’s role in a group is not defined by the internal structure of the group.
People aged 65 and older are expected to soon outnumber children under age 5 for the
first time in history.
The managerial grid only provides a framework for conceptualizing leadership style.
The shared aspect of culture implies that all employees in an organization agree with
the organization’s values and beliefs.
Figurehead, leader, and liaison are all interpersonal managerial roles according to
Mintzberg.
Harley Davidson makes motorcycles but in its retail stores it also sells clothing,
motorcycle accessories, jewelry, and many related products made by other companies.
Harley Davidson is engaging in ________.
A) global sourcing
B) exporting
C) franchising
D) licensing
Wilson is offered a chance to help direct the efforts of some employees assigned to his
work group. This is a chance for Wilson to experience ________.
A) responsibility
B) leadership
C) command
D) authority
Which of the following best describes the psychological orientation of an individual
making a “maximax” choice?
A) optimist
B) cynic
C) pessimist
D) defeatist
If Kelly were to consider enhancing productivity by giving greater authority to her
subordinates and increasing formalization, she would be considering ________
changes.
A) structural
B) technological
C) people
D) automatic
Selenius Inc. develops and tests software products. The work calls for a lot of
collaboration among employees, who frequently brainstorm and bounce ideas off each
other. Which of the following workplace designs will best suit Selenius’ requirements?
A) an open workplace
B) closed cubicles
C) high partitions
D) individual offices
The ________ component of an organization’s external environment is concerned with
trends in population characteristics such as age, race, gender, education level,
geographic location, income, and family composition.
A) economic
B) political
C) demographic
D) sociocultural
Strato Engineering, a technology product company, formed a team to develop the next
generation of the company’s model CVF-D. The team is composed of employees from
various functional areas. This is a ________ team.
A) problem-solving
B) self-managed
C) virtual
D) cross-functional
“We expect to maintain the highest standards of quality in our workmanship.” This is an
example of ________.
A) a procedure
B) a rule
C) a policy
D) a practice
If you were talking to Todd, an average person, and asked him what the term culture
meant, he would reply that it is ________.
A) the formal rules of an organization
B) the nature of products/services offered by the company
C) the shared values and practices of the firm
D) a set of operational procedures for the company
________ refers to how standardized an organization’s jobs are and the extent to which
employee behavior is guided by rules and procedures.
A) Specialization
B) Centralization
C) Decentralization
D) Formalization
Anne prefers one-page memos with only the main points of the issue. As a manager, she
has limited amounts of time to read about internal problems. So when she prepares
memos for her boss, she provides a brief outline of the situation to spare her boss the
agony of having to read the boring details. Anne has succumbed to ________.
A) the liking effect
B) assumed similarity
C) the halo effect
D) stereotyping
According to research, employees who have a high internal locus of control ________.
A) exhibit more satisfaction with their jobs than externals
B) are more alienated from their work setting than externals
C) are less involved in their jobs as compared to externals
D) blame their bosses for poor performance more often than externals
It hasn’t rained in several days; therefore it is unlikely to rain today. This is an example
of the ________.
A) self-serving bias
B) availability bias
C) representation bias
D) randomness bias
Ferrari sells very expensive, stylish, high-quality cars to very wealthy people. Ferrari
follows a ________ strategy.
A) niche
B) focus
C) differentiation
D) quality
Lila believes the global climate is changing. Every storm, every volcano eruption, every
earthquake is, in her mind, evidence of this climate change. Lila has fallen victim to
________.
A) framing bias
B) selective perception bias
C) confirmation bias
D) representation bias
A person who can adapt and adjust behavior to external factors has ________.
A) low self-esteem
B) an internal locus of control
C) high self-monitoring
D) high risk-taking ability
Organizational communication that is not defined by the organization’s structural
hierarchy is known as ________ communication.
A) external
B) passive
C) informal
D) controlled
When an organization has an interest in increasing the efficiency and speed of
communication between managers at different levels and in different departments, then
________.
A) upward communication works best
B) diagonal communication should be used
C) lateral communication is ideal
D) upward communication works the fastest
A global company reflects the ________.
A) pancentric attitude
B) ethnocentric attitude
C) geocentric attitude
D) polycentric attitude
What is meant by departmentalization? In a short essay, list and discuss the five
common forms of departmentalization, their advantages and disadvantages.
What are the major reasons why the control function is important to managers?
Discuss the five forces model and the various competitive strategies that an
organization may use.
How can managers use the job characteristics model (JCM) to design jobs?
Define the process of organizing and explain how it helps an organization.
Workplace violence is a difficult problem for managers to handle. Managers can take
anticipatory steps to control workplace violence. Provide a few suggestions.
In a short essay, explain authority and responsibility