Conceptual skills are less important to top managers.
Women and men now each make up almost half of the workforce in the United States.
Exceptional or unique organizational resources are known as core capabilities.
Legitimate power is inherent in management positions.
Organizational structure is the formal chain of command of jobs within an organization.
Derek heads a team of ten research analysts in Deutsche Bank. Even though he is least
impressed with Cara among all his subordinates, when asked about her work he chose
to focus on her strengths rather than her weaknesses. Derek can be described as a
task-oriented leader.
Employers are justified if they do not hire workers with disabilities as they lack job
skills and experience necessary to perform as well as their abled counterparts.
Transactional and transformational leadership are opposing approaches to getting things
done.
The sunk costs error occurs when decision makers forget that current choices cannot
correct the past.
Which of the following ratios measures how efficiently and effectively the firm is using
its assets to generate revenue?
A) total asset turnover ratios
B) inventory turnover ratios
C) acid test ratio
D) return on investment
Calvin’s goals for the coming year include specific targets for increasing market share
and quantity of units shipped. If he succeeds, he will be handsomely rewarded. If he
fails, he is likely to be replaced. Judging from this, it would appear that Calvin’s
employer subscribes to ________.
A) the symbolic view of management
B) the omnipotent view of management
C) the impotent view of management
D) the omniscient view of management
Annette is watching her new employee as he executes the steps in making French fries.
Her purpose is to make sure he follows the instructions exactly as given. Annette is
using ________.
A) personal observation
B) statistical reports
C) mentoring
D) nonverbal feedback
The decision-making process begins by identifying decision criteria.
The first three activities of the human resource management process involve ________.
A) providing employees with flexible job assignments
B) identifying and selecting competent employees
C) providing employees with up-to-date knowledge and skills
D) retaining competent and high-performing employees
In stable and simple environments, ________.
A) organic designs are most effective
B) mechanistic designs are most effective
C) low formalization is necessary
D) decentralization is necessary
Which of the following statements is true regarding an organization’s goals?
A) All organizations share the single goal of making profits.
B) A single goal is more efficient than multiple goals for defining an organization’s
success.
C) Using a single goal such as profit may result in unethical behaviors by employees.
D) Long-term success is ensured if managers emphasize only one goal for an
organization.
During the interview Ken was so impressed with Barbie’s knowledge of aesthetic
engineering he offered her the job on the spot. Unfortunately her job performance did
not meet his expectations. Ken may have fallen victim to ________.
A) selective perception
B) stereotyping
C) assumed similarity
D) the halo effect
Which of the following trends has been observed in the world population in terms of
aging?
A) People aged 65 and older will soon outnumber children under age 5 for the first time
in history.
B) The world’s population aged 80 and over is projected to decrease 233% by 2040.
C) The world’s population is growing older, but at a slower rate than it did in
comparison with the previous two centuries.
D) As nations have advanced economically, birthrates have increased in proportion to
the growing world population.
________ defined as the basic convictions about right and wrong decisions and
behavior.
A) Beliefs are
B) Principles are
C) Ethics is
D) Values are
George gets along well with most people in the team. He is good at his job but needs to
be reassured once in a while. Another of George’s traits is that he is always trying to
keep everyone happy. George can be described as a(n) ________ personality.
A) sensing
B) feeling
C) introverted
D) intuitive
An effective decision-making process ________.
A) focuses on matters of importance
B) focuses on consistency more than logic
C) avoids subjective and intuitive thinking
D) is complex but reliable
Which of the following is a disadvantage of using IT in organizational communication?
A) economic drawbacks
B) geographic constraints
C) psychological costs
D) time constraints
The North American Free Trade Agreement includes ________.
A) Mexico, Canada, and the United States
B) Canada, Mexico, the United States, and Costa Rica
C) the United States, Canada, Mexico, and Honduras
D) Canada, Mexico, Panama, and the United Sates
Which of the following is the best indicator of an organization’s real goals?
A) organizational members’ actions
B) mission statement
C) annual reports
D) stock valuation
Which of the following examples would be considered appropriate stereotyping?
A) assuming women to be particularly bad drivers
B) bracketing working mothers as not being committed fully to their jobs
C) assuming red-haired people have rather nasty tempers
D) asking someone from accounting to help with a budgeting problem
Identify the advantages and disadvantages of group decision making.
Write a short essay on the structural variables that can influence employees’ ethical
behavior.
In a short essay, describe the importance of customers to the manager’s job.
How does unethical communication impact business? What are some ways that
companies communicate unethically?
Discuss the three different decision-making conditions that managers usually face.
List and discuss four performance control tools used for monitoring and measuring
organizational performance.
Discuss the organizing issues associated with a contingent workforce.
Describe the characteristics of an innovative organizational culture.
In a short essay, list the three planning contingency factors that influence the choice of
plans and illustrate how these factors influence planning.
What is the World Bank Group and what does it do?