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Ian is a plant manager in a multi-site corporation. He often deals with situations
involving new customers and new products. These are often ________.
A) non-linear problems and risky decisions
B) structured problems and programmed decisions
C) uncertain problems and linear decisions
D) unstructured problems and unprogrammed decisions
It is assumed that a rational decision maker ________.
A) faces unclear and ambiguous problems
B) is unlimited by his or her ability to process information
C) is unaware of all the possible alternatives and consequences
D) is fully objective and logical
Rachel's colleagues and subordinates have a very high regard for her. They know that
no one can get high-quality work done the way Rachel can. She inspires her team to
excel in their work, even exceeding their own expectations. What her subordinates like
best about Rachel is that they are free to discuss her decisions with her, even question
her once in while if they are not sure about her strategy. Which of the following best
describes Rachel's leadership style?
A) transactional
B) charismatic
C) trait
D) transformational
Which of the following Acts requires continued health coverage following termination
of an employee?
A) Consolidated Omnibus Budget Reconciliation Act
B) Occupational Safety and Health Act
C) Health Insurance Portability and Accountability Act
D) Family and Medical Leave Act
The comparing step in the control process determines ________.
A) a company's relative position in the industry in terms of the standards used
B) a company's relative position in the industry in terms of performance variances
C) the variation between actual performance and an external benchmark from a
noncompetitor
D) the variation between actual performance and the standard
Underestimating the influence of external factors and overestimating the influence of
internal factors when making judgments about others is known as the ________.
A) fundamental attribution error
B) self-serving bias
C) locus of control error
D) halo effect
Carla is searching the Internet for sources for an unusual grain used in the production of
an artisan bread. Carla is at the ________ step in the decision making process.
A) identify-the-problem
B) identify-decision-criteria
C) allocate-weights
D) develop-alternatives
Which of the following helps an individual to understand the actual content of a
message?
A) antipathy
B) empathy
C) apathy
D) sympathy
A(n) ________ organization is highly specialized and rigidly departmentalized.
A) organic
B) complex
C) learning
D) mechanistic
Kiva Systems, manufacturer of robots used in flexible automation systems,
demonstrates the power of ________ by "teaching" its robots to dispose of used
cardboard and to assist in gift wrapping for e-commerce warehouse fulfillment.
A) design thinking
B) inventory management
C) strategic flexibility
D) e-business strategies
The path-goal theory is a(n) ________ model of leadership that extracts key elements
from the expectancy theory of motivation.
A) fixed
B) alternative
C) contingency
D) untested
