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________ are positive trends in the external environment.
A) Strengths
B) Threats
C) Weaknesses
D) Opportunities
Because this is her first job, Melanie was unclear about what managers actually do.
Fortunately her training materials explained that a manager's job focuses on ________.
A) performing clerical duties
B) personal achievement
C) helping others accomplish their work goals
D) supervising groups rather than individual employees
A social network structure refers to ________.
A) the informal connections among individuals within groups
B) the formal norms and rules of a group that members must abide by
C) the extent of diversity in a formal group
D) the varying skills and knowledge that the members of a group posses
According to Kurt Lewin, increasing the driving forces is a means of ________.
A) unfreezing
B) changing
C) restraining
D) refreezing
Sarah, the floor supervisor, seems to be a different person depending on whom she is
with and what the situation demands. She has the ability to adjust her behavior as and
when required. This indicates that she ________.
A) has low self-esteem
B) is low on Machiavellianism
C) has a high need for affiliation
D) is high in self-monitoring
In the ________ approach of going green, an organization works to meet the
environmental demands of its employees, suppliers, or community.
A) dark green
B) light green
C) market
D) stakeholder
________ is the adverse reaction people have to excessive pressure placed on them
from extraordinary demands, constraints, or opportunities.
A) Euphoria
B) Stress
C) Degeneration
D) Disease
According to Kurt Lewin, which of the following is a stage in the change process?
A) restraining
B) driving
C) processing
D) unfreezing
An individual who works with and through other people by coordinating their work
activities in order to accomplish organizational goals is ________.
A) an assembly line worker
B) a laborer
C) a manager
D) a salesperson
Which of the following is most likely to be included in family-friendly benefits
provided by organizations?
A) insurance programs
B) savings accounts
C) time off for school functions
D) retirement benefits
Which of the following is the basic difference between multidomestic corporations and
global companies?
A) Multidomestic corporations typically do business with more countries than global
companies.
B) Multidomestic corporations are run by global companies but must be owned by a
local, national company.
C) Multidomestic corporations decentralize management to the local country, while
global companies centralize management in the home country.
D) Multidomestic corporations reflect an ethnocentric attitude, while global companies
reflect a polycentric attitude.
All other things being equal, the wider or larger the span of control, the more ________
an organization is.
A) ambitious
B) rigid
C) mechanistic
D) cost efficient
An organization hires additional personnel as soon as they get a major contract. The
organization is using ________ control.
A) feedforward
B) concurrent
C) feedback
D) management
What type of discrimination usually involves jokes or negative stereotypes being
perpetrated about fellow employees?
A) mockery and insults
B) discriminatory policies
C) exclusion
D) intimidation
________ resulted in the shifting of organizational boundaries.
A) Digitization has
B) Increased emphasis on organizational ethics has
C) Increased competitiveness has
D) Changing security threats have
An assessment that defines jobs and the behaviors necessary to perform them is known
as a ________.
A) job description
B) job specification
C) job preview
D) job analysis
The World Trade Organization evolved from which of the following?
A) Mercosur
B) General Agreement on Tariffs and Trade
C) Truman Doctrine
D) Marshall Plan
Once MediFax grew and became more mechanistic, management insisted that
information flow vertically along the lines of authority. This is most representative of
the ________ communications network.
A) wheel
B) chain
C) all-channel
D) circular
If the components in an organization's environment exhibit minimal change, such an
environment is said to be ________.
A) volatile
B) dynamic
C) stable
D) simple
