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Strategic partnerships are collaborative relationships between two or more
organizations in which they combine their resources and capabilities for some business
purpose.
Deviations that exceed the acceptable range of variation become significant and need a
manager's attention.
In the decision-making process, after allocating weights to the decision criteria, the
decision maker lists viable alternatives that could resolve the problem.
Organizational design is the degree to which standardized procedures are in place in an
organization.
A strategic alliance is a partnership between an organization and a foreign company
partner in which both share resources and knowledge in developing new products or
building production facilities.
The influence that models have on an individual is partially determined by attentional
processes.
An automobile manufacturer increased the total number of cars produced while keeping
the production costs the same. The manufacturer ________.
A) increased its equity
B) increased its efficiency
C) increased its effectiveness
D) increased its effort
Students often complain that having to work with assigned teammates results in a
poorer group project. They are complaining about a(n) ________.
A) external condition
B) internal condition
C) group member resource
D) group task
Which of the following is a strategy for managing cultural change?
A) Support employees who remain devoted to the old values.
B) Redesign socialization processes to align with the new values.
C) Keep the same stories and rituals.
D) Allow subcultures to flourish.
It became clear that both Cathy and Simon felt they should lead the group. Other group
members began aligning themselves with one or the other. This group is in the
________ stage.
A) forming
B) norming
C) storming
D) performing
Irene, CEO of a small company, strongly believes in Douglas McGregor's assumptions
about human nature. Which of the following management practices is Irene most likely
to favor to maximize employee motivation?
A) a top-down decision-making structure
B) a stringent system of monitoring and controlling employees
C) making jobs narrower in scope and shallow in depth
D) participatory management
Google has often been cited as a model for employee satisfaction. Google takes
extensive care to ensure employees have the best available conditions to perform,
ranging from free snack bars, free massages, innovation rooms, spas-on-site, and many
more such measures. Which dimension of organizational culture is Google said to
emphasize through such measures?
A) stability
B) aggressiveness
C) people orientation
D) attention to detail
A manager makes decisions very quickly and requires little information for making the
decisions. Which of the following is a likely reason for this?
A) The manager has low self-esteem.
B) The manager is high in self-management.
C) The manager is high in emotional stability.
D) The manager is high in risk-taking.
In this meeting, the group is discussing a code of conduct to be observed by all
members, such as arriving on time and not interrupting the speaker. This group is in the
________ stage.
A) forming
B) norming
C) storming
D) performing
Bernard's company knows it must constantly create new products to stay ahead of the
competition. Which of the following characteristics are we likely to find in this culture?
A) a serious outlook toward work
B) intolerance toward uncertainty or ambiguity
C) resolution of employee issues based on personal interest
D) freedom for employees to exercise discretion
Which of the following techniques for reducing resistance to change assumes that much
of the resistance lies in misinformation?
A) negotiation
B) education and communication
C) participation
D) facilitation and support
Despite reassurances from R&D's internal testing lab, Stephen believes the new
material for climbing ropes should not be used in their manufacture until it has been
certified by an independent lab. It would appear that Stephen has ________.
A) high ego strength
B) weak ego strength
C) internal locus of control
D) external locus of control
A team has been established to solve a problem with an industrial adhesive used by the
firm. The three members are the installer, an engineer, and the sales representative for
the adhesive manufacturer, but the team does not have a specific leader. This team can
be called a ________ team.
A) problem solving
B) self-managed
C) virtual
D) functional
________ is the term used to describe change methods that focus on people and the
nature and quality of interpersonal work relationships.
A) Commercial development
B) Organizational development
C) Career development
D) Comprehensive development
Which of the following is the last step in MBO?
A) Progress toward objectives is periodically reviewed, and feedback is provided.
B) The organization's overall objectives and strategies are formulated.
C) Successful achievement of objectives is reinforced by performance-based rewards.
D) Action plans are implemented.
To help her new supervisors remember the concept of reinforcement theory, Carol told
them to remember this: ________.
A) What gets measured gets monitored
B) What gets rewarded gets repeated
C) Whatever can go wrong will
D) No good deed goes unpunished
Carla has identified several possible sources for an unusual grain for her artisan bread.
Now she is comparing their prices, quality, and delivery times. At what step is she in the
decision-making process?
A) develop alternatives
B) analyze alternatives
C) select an alternative
D) implement the alternative
Which of the following is an advantage of a team structure?
A) It empowers employees and makes them more involved.
B) It establishes a clear line of managerial authority.
C) It reduces the pressure on teams to perform.
D) It separates different functional groups.
The process by which managers ensure that they have the right number and kinds of
capable people in the right places and at the right times is known as ________.
A) human capital management
B) performance management
C) performance planning
D) human resource planning
Which of the following represents one of the challenges of management?
A) creating an environment in which organizational members can do their best work
B) helping others find meaning and fulfillment in their work
C) influencing organizational outcomes
D) having to deal with a variety of personalities
